Company Overview Teknobuilt is an innovative construction technology company accelerating Digital and AI platforms to help all aspects of program management and execution for workflow automation, collaborative manual tasks and siloed systems. Our platform has received innovation awards and grants in Canada, UK and S. Korea and we are at the frontiers of solving key challenges in the built environment and digital health, safety and quality. Teknobuilt's vision is helping the world build better-safely, smartly and sustainably. We are on a mission to modernize construction by bringing Digitally Integrated Project Execution System- PACE and expert services for mid-size to large construction and infrastructure projects. PACE is an end-toend digital solution that helps in Real Time Project Execution, Health and Safety, Quality and Field management for greater visibility and cost savings. PACE enables digital workflows, remote working, AI based analytics to bring speed, flow and surety in project delivery. Our platform has received recognition globally for innovation and we are experiencing a period of significant growth for our solutions. Role Summary The Program Manager / Project Delivery Manager for Client Success is responsible for the successful delivery of client projects using Teknobuilt's digital platform and solutions. This role requires strong leadership, strategic planning, and client management skills to ensure the successful rollout, execution, and adoption of projects aligned with client expectations. Key Responsibilities Project Roll-Out Planning Initiate project feasibility checks including budgets, resource planning, and scheduling. Define project scope, objectives, and deliverables with timelines using planning tools (e.g., Gantt charts). Project Management Apply standard project management frameworks (APM/PMI) to monitor and control activities. Track progress, manage budgets, mitigate risks, handle changes, and ensure timely delivery. Conduct site visits and coordinate across stakeholders for smooth execution. Project Implementation Lead internal and external kick-off meetings. Oversee the onboarding of Teknobuilt's platform and services for clients. Collaborate with the software product team to manage feature requests, bugs, and feedback. Leading the Project Team Drive coordination between client teams, subject matter experts, and Teknobuilt stakeholders. Inspire and lead project teams with a solution-oriented, collaborative approach. Ensuring Client Success Build strong client relationships to drive satisfaction and retention. Ensure user onboarding and product adoption through effective change management. Act as the client's trusted advisor and go-to person throughout the project lifecycle. Strategic Contribution Support in building the internal Program Management function and team. Provide expert consulting alongside SMEs to improve client outcomes. Performance Metrics Number of successful project deliveries Timeliness and quality of project implementation Client satisfaction and retention rate Team leadership and collaboration Number of clients handled and projects managed Preferred Qualifications Masters in Engineering/ Construction Management or equivalent PMP, PRINCE2, or equivalent certification Experience working with or implementing SaaS products Familiarity with digital transformation initiatives in infrastructure or construction 8+ years of experience in Program/Project Management, preferably in SaaS, infrastructure, or construction-tech, Construction Management or equivalent skill set. Preferably three to four years of experience in Industrial or construction projects Added advantage for having proficiency in Project Management tools such as Primavera and designing 3D tool such as Naviswork Familiarity in Engineering Procurement and Construction Projects. Good knowledge of Microsoft Office, Power Point and Visio Strong understanding of project planning, stakeholder management, and client delivery. Excellent communication (verbal & written) and presentation skills. Ability to manage multiple projects with agility and precision. Willingness to travel as per project needs. Based in or open to relocating to Vashi, Navi Mumbai. (ref:iimjobs.com) Show more Show less