Technical Support Analyst

Job Description

Company Description Wonderchef Kitchenware is a premium cookware and appliances company founded by Mr. Ravi Saxena and Chef Sanjeev Kapoor in 2009. They believe in making the kitchen the heart of the home by creating products that blend health, taste, and convenience. Wonderchef products are used by millions of homes in India where healthy and tasty cooking is a lifestyle choice. Role Description This is a full-time on-site role for a Technical Support Analyst at Wonderchef Home Appliances Pvt Ltd. located in Mumbai. The Technical Support Analyst will be responsible for providing - SDR (service data reporting ) and Quality improvement . - Technical training and Development -Product quality audits (new and existing products ) - Technical audits -Ageing calls management Qualification and Skills:- -Bachelor's degree or Diploma holder in mechanical,Electronics or related field . - Analytical skills and troubleshooting abilities - Strong focus on customer satisfaction -proficient in preparing reports , presentation and audits . -Excellent communication and interpersonal skills Candidates matching above profiles can share your resume at charanjit.singh@wonderchef.in Show more Show less