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3 Job openings at Wonderchef Home Appliances Pvt Ltd.
Trade Marketing Manager

Mumbai, Maharashtra, India

4 years

Not disclosed

On-site

Full Time

About the company: http://www.wonderchef.in Job Title: Trade Marketing Manager Open Position - South Region Company Overview: Wonderchef is a leading kitchen appliances and cookware brand in India, known for its innovative and stylish products that make cooking a delightful experience. We are committed to providing high-quality, durable, user-friendly kitchenware solutions to enhance our customers' culinary experiences. We are seeking a passionate and experienced Trade Marketing Manager to join our dynamic team and contribute to the growth and success of our brand. Job Description: As the Trade Marketing Manager at Wonderchef, you will drive our brand's offline marketing initiatives and strengthen our presence at various touchpoints. Your primary focus will be creating impactful below-the-line (BTL) marketing interventions and activations to effectively engage with our target audience across the lines of business like general trade, modern trade, direct-to-home, canteen, etc. You will collaborate closely with the sales and marketing teams to develop and execute trade marketing strategies that align with our brand objectives. Key Responsibilities: ● Develop and implement trade marketing plans and strategies to enhance brand visibility and drive sales at offline touchpoints for channels. ● Collaborate with cross-functional teams to understand market trends, customer insights, and competitive landscape to develop effective offline marketing campaigns. ● Identify and leverage opportunities for BTL marketing interventions, including events, exhibitions, product demonstrations, and partnerships with retailers and distributors. ● Conceptualize and execute innovative on-ground demos, displays, and activations at the shop, in malls, and in societies ● Plan and execute trade shows, promotions, exhibitions, and other offline marketing activities to generate leads and increase brand awareness. ● Monitor and analyze the effectiveness of trade marketing campaigns and initiatives, providing regular reports and insights to senior management. ● Manage relationships with external agencies, vendors, and partners to ensure seamless execution of trade marketing activities. ● Help train the sales team on new product launches, marketing initiatives, and brand messaging to maximize their effectiveness in the field. ● Conduct market research and gather feedback from customers and trade partners to identify areas for improvement and innovation in trade marketing strategies. Ideal Candidate Profile: ● Master’s degree in marketing, business administration, or a related field. ● An energetic go-getter with 4+ years of experience in trade marketing or a related field, preferably in the consumer goods industry. ● Strong understanding of offline marketing techniques and BTL activations. ● Excellent communication and interpersonal skills to effectively collaborate with internal teams and external partners. ● Creative mindset with the ability to develop innovative and impactful marketing campaigns. ● Well-versed with different printing, fabrication techniques, and materials. Keeps self-updated with recent developments in the field regarding new forms/materials being used ● Strong analytical and problem-solving skills to evaluate campaign performance and identify areas for improvement. ● Ability to manage multiple projects simultaneously and work under tight deadlines. ● Passion for the culinary industry and an understanding of the Indian market landscape would be a plus. Show more Show less

Technical & Quality Analyst (Support lead)

Mumbai, Maharashtra, India

2 years

Not disclosed

On-site

Full Time

About the company: http://www.wonderchef.in Wonderchef is the leading brand of kitchen appliances and cookware in India. It is a professionally driven organization funded by multiple Private Equity Investors. Chef Sanjeev Kapoor is the brand ambassador and the face of the company. The organization is known for the innovation, quality and design of its products, aggressive marketing and Omni-Channel distribution strategy. Job Title: Technical Quality Analyst (Support lead) Location: Mumbai ( rest please ignore) Department: ServiceReports to: Head of Service Preferred Industry: Kitchen appliances / Electrical / Electronics / Luggage. Experience: 2-6 years only. Job Summary: The Technical Quality Analyst (Support lead) is responsible for overseeing technical support activities across the DSC (Direct Service Centers) and ASC (Authorized Service Centers) network. This role ensures service quality, timely resolution of customer issues, technical training, and continuous improvement through audits and performance reviews. The role is also key in supporting new product launches, managing high-failure models, and aligning with sales and quality assurance teams. Key Responsibilities: 1. SDR (Service Data Reporting) Quality Improvement  Conduct quality inspections for high-failure models and newly launched products.  Prepare and submit monthly SDR reports and quality inspection presentations.  Ensure 0 errors in SDR inputs and 100% SL (Serial Number Logging) compliance by DSC technicians.  Promote dynamic improvement and adherence to procedures by ASC technicians. 2. Technical Training Development  Deliver targeted training to DSC and ASC technicians for high-failure products and based on QA/SDR findings.  Conduct PKT (Practical Knowledge Test) for new joiners and technicians.  Ensure weekly online training sessions and at least one onsite session per month for CC techs (Customer Care Technicians). 3. Product Quality Audits (New Existing Products)  Lead quality testing during new product launches to validate field readiness and technician competency.  Conduct regular audits for existing products to identify emerging quality issues.  Collaborate with QA and Product team to provide actionable feedback based on field performance.  Ensure audit findings are incorporated into technician training and service process updates. 4. Technical Audits  Audit complaint cases with high spare part consumption—minimum 10 audits per month.  Ensure 10% call audit coverage for each ASC.  Track and report usage of top 30 consumed spare parts.  Ensure serial number logging for all A-class spare parts at time of job closure.  Visit a minimum of 2 ASCs per month for performance evaluation. 5. Ageing Call Management  Monitor and report on Average Pending Days (APD) of service calls.  Ensure that pending calls 7 days are minimized and that calls are closed within Qualifications Skills:  Bachelor’s degree or Diploma holder in Mechanical, Electronics or a related technical field.  2+ years of experience in technical support or field service roles, preferably in home appliances or consumer electronics.  Strong analytical skills and attention to detail.  Proficient in preparing reports, presentations, and audits.  Excellent communication and interpersonal skills. Key Performance Indicators (KPIs):  100% SL compliance and 0 error in SDR.  Monthly submission of SDR reports and audits.  Training coverage and test results.  Reduction in APD and 7-day pending calls. Show more Show less

Corporate Sales Manager

Chennai, Tamil Nadu, India

3 - 6 years

Not disclosed

On-site

Full Time

About the company: http://www.wonderchef.in Wonderchef is the leading brand of kitchen appliances and cookware in India. It is a professionally driven organization funded by multiple Private Equity Investors. Chef Sanjeev Kapoor is the brand ambassador and the face of the company. The organization is known for the innovation, quality and design of its products, aggressive marketing and Omni-Channel distribution strategy. Job Title: Corporate Sales Manager Location: Chennai ( rest please ignore) Department: Corporate Gifting Reports to: Head of Corporate Gifting Preferred Industry: Kitchen appliances / Electrical / Electronics / Luggage. Experience: 3-6 years only. Responsibility: The main responsibilities for this position are to generate business from Corporates and Institutional clients, Handling Corporate distributors to accomplish sales. 1) Achieving the Turnover targets from Corporate and Institutional clients 2) Setting up corporate distribution network & establishing the existing ones to put them on the growth path 3) Training of distributor staff on demonstration of products 4) Co-coordinating with the service franchisee to ensure trade & consumer satisfaction on all post sales service issues. 5) Maintaining the business hygiene by account reconciliation, periodic balance confirmation, collection of c forms & other such legal/compliance documents and reports submission in a disciplined manner. Please Note: This Profile is only for candidates in Chennai. Rest please ignore Show more Show less

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