Technical Infrastructure Program Manager, Data Center Capacity Planning

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Based in Mumbai or Hyderabad, in this role as Capacity Planning Manager, you will drive strategic programs to create and manage capacity at our Data Centers in the APAC region. The role involves delivering programs effectively to improve infrastructure utilization and availability through extensive partnership with key stakeholders across Technical Program Management, Engineering, Supply Chain, Business Development, and Product teams. Through close collaboration with our partners, you will help establish Amazon Web Services as the leading cloud technology provider in the region, enabling our customers to effectively leverage our Data Center capacity for their business success. Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact? Come, build the future with us. Key job responsibilities Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning lead strategic initiatives to identify, execute, and manage capacity at our Data Centers in the APAC region. Success in this role requires effective collaboration with multiple AWS internal partners, including Build TIPMs, Engineering teams, Supply Chain teams, and Business Development Managers, to co-deliver planning programs. The TIPM works closely with these partners to drive optimal outcomes that balance customer requirements with site risks. Strong written and verbal communication skills are essential, as TIPMs must effectively convey complex program information to diverse audiences across the organization. About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• BA/BS degree in a discipline that requires problem-solving, typically Engineering, Physics, Finance, Business, Statistics or equivalent professional experience
• 3+ years of Program Management experience. Experience in conducting in-depth quantitative and qualitative analysis and Intermediate to advanced knowledge of Excel
• Experience with business intelligence and data visualization and reporting tools (e.g. Tableau). Basic to intermediate knowledge of SQL, Visual Basic or other programming languages

PREFERRED QUALIFICATIONS

• Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
• 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
• Experience with varying scenarios of infrastructure builds
• Experience in analyzing data to drive data-driven decisions