Tech Support / Lead / Website Admin

campusutra.com

0 years

0 Lacs

new delhi delhi india

Posted:6 days ago| Platform:

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Skills Required

support maintenance development wordpress woocommerce integration seo plugins security php server management firewall payments database mysql jquery api monitoring tracking metrics network troubleshooting backup content cms technology ai analytics chatbot stability aws azure gcp saas provisioning html css design scalability optimization data customization learning transparency reporting analysis decoding research

Work Mode

On-site

Job Type

Full Time

Job Description

Position : Tech Support / Lead / Website Admin

Website Maintenance, Development - Wordpress / Woocommerce and Tech / GenAI Integration / Applications / WA Meta / SEO & AEO

Key Technical Skills :

WordPress:
Strong understanding of WordPress core functionality, themes, plugins, and security best practices.
PHP :
Understanding PHP, the language powering WordPress, allows deeper customization.
Server Management and Security - Awareness of common website security threats and best practices. Firewall, Overall Website Security
Management of E-mail Server - Gmail, Rediffmail etc.
Ecommerce Platforms (WooCommerce):
Knowledge of popular ecommerce plugins for product management, payments, and shipping.
Database Management:
Basic understanding of databases used by WordPress, MySQL, Plugin development, jQuery
API Integration: API Development and Integration
Performance monitoring:
Tracking server performance metrics like CPU usage, memory utilization, and network bandwidth to identify potential bottlenecks and optimize performance.
Technical support:
Troubleshooting server issues, resolving client queries related to hosting services, and providing technical guidance on website management.
Backup and disaster recovery
Content Management System (CMS):
Technical Support to team members in CMS platforms.
Technology Integration :
AI tools, Analytics, Chatbot - Meta etc
Hosting Management:
optimal performance and resource allocation; requiring technical expertise in server administration, network management, and security protocols to maintain uptime and stability across various hosting environments.
Hosting Technologies:
Shared hosting, Dedicated Hosting, Cloud hosting (AWS, Microsoft Azure, GCP), LAAS, SAAS, PAAS, virtual private servers (VPS), dedicated servers

Server provisioning:
Setting up new hosting accounts, allocating server resources, and configuring server environments based on chosen hosting type.
HTML, CSS, and JavaScript:
Ability to modify website design and functionality using these core web development languages
Development
: Front-end development management & Back-end development management, Working with Gutenberg
Payment Gateways:
Understanding of how to integrate payment gateways for secure transactions.
Scalability management:
Adjusting server resources as needed to accommodate fluctuations in website traffic, especially for cloud-based hosting.
Search Engine Optimization (SEO / AEO):
Understanding SEO / AEO principles to improve website visibility.
Analytics:
Various website analytics data tools to understand traffic behavior.
PHP Development:
Advanced customization and plugin development may require PHP knowledge.
Graphic Design:
Basic understanding of design principles can be helpful for creating visually appealing elements.

Additional Tech Skills - Knowledge in Social Media would be a preferred qualification

Soft Skills:

Problem-solving:
Ability to identify and fix website issues efficiently.
Attention to Detail:
Meticulousness in maintaining website accuracy and functionality.
Critical Thinking:
Analyzing website performance and suggesting improvements.
Communication:
Clearly explaining technical concepts to clients.
Learning Agility:
Keeping up-to-date with the evolving WordPress, ecommerce landscape, Gen AI tools / Google / Meta

Few words about us:

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