Tech Support / Lead / Website Admin

Company Description

Campusutra.com is India’s leading education portal catering to VCs, directors, faculty, and off course students being our primary stakeholder. The platform provides the latest updates on corporate, campus, admission, and placement news. It serves as a trusted source of information for users seeking insights and developments in the educational and professional sectors.

Harvard Business Review

Role Description

This is a full-time hybrid role as a Tech Support / Lead / Website Administrator located in Noida in NCR. The role includes managing website maintenance, resolving technical issues, overseeing e-commerce processes, and utilizing web analytics for performance improvements. Responsibilities also involve project management and collaborating with teams on various technical and managerial tasks. Flexibility is offered to members.

Website Maintenance, Development - Wordpress / Woocommerce and Tech / GenAI Integration / Applications / WA Meta / SEO & AEO

Key Technical Skills :

• WordPress:

  Strong understanding of WordPress core functionality, themes, plugins, and security best practices.

• PHP :

  Understanding PHP, the language powering WordPress, allows deeper customization.

• Server Management and Security - Awareness of common website security threats and best practices. Firewall, Overall Website Security

• Management of E-mail Server - Gmail, Rediffmail etc.

• Ecommerce Platforms (WooCommerce):

  Knowledge of popular ecommerce plugins for product management, payments, and shipping.

• Database Management:

  Basic understanding of databases used by WordPress, MySQL, Plugin development, jQuery 

• API Integration: API Development and Integration

• Performance monitoring:

  Tracking server performance metrics like CPU usage, memory utilization, and network bandwidth to identify potential bottlenecks and optimize performance. 

• Technical support:

  Troubleshooting server issues, resolving client queries related to hosting services, and providing technical guidance on website management. 

• Backup and disaster recovery

• Content Management System (CMS):

  Technical Support to team members in CMS platforms.

• Technology Integration :

  AI tools, Analytics, Chatbot - Meta etc

• Hosting Management:

  optimal performance and resource allocation; requiring technical expertise in server administration, network management, and security protocols to maintain uptime and stability across various hosting environments.

• Hosting Technologies:

  Shared hosting, Dedicated Hosting, Cloud hosting (AWS, Microsoft Azure, GCP), LAAS, SAAS, PAAS, virtual private servers (VPS), dedicated servers

• Server provisioning:

  Setting up new hosting accounts, allocating server resources, and configuring server environments based on chosen hosting type. 

• HTML, CSS, and JavaScript​:

  Ability to modify website design and functionality using these core web development languages

• Development

  : Front-end development management & Back-end development management, Working with Gutenberg

• Payment Gateways:

  Understanding of how to integrate payment gateways for secure transactions.

• Scalability management:

  Adjusting server resources as needed to accommodate fluctuations in website traffic, especially for cloud-based hosting. 

• Search Engine Optimization (SEO / AEO):

  Understanding SEO / AEO principles to  improve website visibility. 

• Analytics:

  Various website analytics data tools to understand traffic behavior.

• PHP Development:

  Advanced customization and plugin development may require PHP knowledge.

• Graphic Design:

  Basic understanding of design principles can be helpful for creating visually appealing elements.

Additional Tech Skills - Knowledge in Social Media would be a preferred qualification

Soft Skills:

• Problem-solving:

  Ability to identify and fix website issues efficiently.

• Attention to Detail:

  Meticulousness in maintaining website accuracy and functionality.

• Critical Thinking:

  Analyzing website performance and suggesting improvements.

• Communication:

  Clearly explaining technical concepts to clients.

• Learning Agility:

  Keeping up-to-date with the evolving WordPress, ecommerce landscape, Gen AI tools / Google / Meta

Express your interest with detailed profile to suchandra@campusutra.com