Tech Support / Lead / Website Admin

Role Overview: As a Tech Support / Lead / Website Admin, your primary responsibility will be to maintain and develop the website using platforms such as WordPress, Woocommerce, and integrating various technologies like GenAI, applications, WA Meta, SEO, and AEO. You will be in charge of ensuring the website's security, performance, and overall functionality. Your role will also involve providing technical support to team members and clients, troubleshooting server issues, and managing server resources effectively. Key Responsibilities: - Strong understanding of WordPress core functionality, themes, plugins, and security best practices. - Understanding of PHP for deeper customization and plugin development. - Awareness of common website security threats and best practices, including server management and security. - Management of e-mail servers like Gmail and Rediffmail. - Basic understanding of databases used by WordPress, MySQL, and jQuery for database management. - API development and integration for seamless connectivity. - Monitoring server performance metrics and optimizing performance. - Troubleshooting server issues, resolving client queries, and providing technical guidance. - Backup and disaster recovery to ensure data safety. - Technical support in CMS platforms and technology integration such as AI tools and chatbots. - Hosting management for optimal performance and resource allocation across various hosting environments. - Setting up new hosting accounts, allocating server resources, and configuring server environments. - Ability to modify website design and functionality using HTML, CSS, and JavaScript. - Front-end and back-end development management, including working with Gutenberg. - Understanding of SEO/AEO principles for improved website visibility. - Utilizing website analytics tools to understand traffic behavior. - Advanced customization and plugin development using PHP. - Basic understanding of graphic design principles for visually appealing elements. Qualification Required: - Knowledge of Social Media would be a preferred qualification. Few words about the company: Campusutra is known for its authenticity and transparency in the higher education landscape in India. They have a reputation for credible reporting and insightful analysis, earning the trust of aspirants, educators, and decision-makers. If you value substance over spin and impact over impression, engaging with Campusutra would be a great opportunity for you.,