Tech Support Engineer

Cloud Support/ Tech Support (Location, Whitefield, Bangalore)

early joiners only

Desired Candidate Profile

Position - IT Tech Support (Supervisory/Managerial level)

Responsible for performing migration to Microsoft 365 from other collaborative platforms.

Role and Responsibilities

• Perform migration from Google workplace to Microsoft 365 using SPMT and third party tools like Sharegate, Metalogix, BitTitan , AvePoint or any other tools.
• Migrate content to GWS workloads (Email, Document, Gdrive, etc.).)
• Implement policies and procedures for ensuring the security and compliance of GWS environment.
• Perform premigration checks.
• Creation of GWS PowerShell and PnP scripts for both day-to-day activities and migration specific tasks.
• Perform post migration checks.
• Coordinate between stakeholders during the migration phases and help achieve project outcomes.
• Evaluate and remediate issues in complex content migrations.
• Work independently, should be able to handle the batch migration without any support.
• Creation of console application which are required during migration.
• Ability to offer solutions for migration projects schedules, including analyzing workload inventory, applications migration, comparing reports, metadata mapping and import, custom sites migration and further assist with configuration support in migration of Office GWS workloads.
• Perform unit testing.
• Highly collaborative team player with few overlap hours with the US CST time-zone.
• May require after-hours and weekend hours during active migrations.

Qualifications And Education Requirements

• Good communication skills.
• Preferred Skills
• Minimum of 2 years of experience in GWS console.
• Must have good Hands-on experience of SharePoint Migration from On-premises to SharePoint Online using third party tools like Sharegate, Metalogix , BitTitan , AvePoint or any other tools.
• Good to have Experience in Network drive \ File Share migration to SharePoint Online (One Drive)
• Good to have hands-on experience to SharePoint custom development and Power Platform Application (PowerApps, Flow and Power BI)
• Having migration experience in migrating Google workspace to M365 is an added advantage.
• Good experience with SharePoint OOTB (meaning with no customization, just adding web parts, columns, views, 3rd party web parts or apps, etc.) in classic and modern SharePoint sites
• Good to have experience in SharePoint Framework SPFX with React.
• Good knowledge in PowerShell scripting and SharePoint API utilization.
• Excellent knowledge of SharePoint Online security and user groups.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• MS Migration experience?

Experience:

• Cloud architecture: 3 years (Required)
• Team management: 3 years (Required)
• Office 365 trouble shooting: 3 years (Required)

Work Location: In person