Job Responsibilities: Position Title: Company Secretary (CS) Location: Gurgaon, Haryana Company Type: NBFC – Fintech About Us: We are a fast-growing NBFC-Fintech organization specializing in digital lending and innovative financial services. With a strong commitment to compliance and governance, we are looking for a skilled Company Secretary to manage our corporate legal and regulatory frameworks, especially in the NBFC and fintech regulatory space. Key Responsibilities: Corporate Secretarial Functions: Ensure compliance with Companies Act, 2013, RBI Master Directions for NBFCs, and other applicable laws. Manage all secretarial work including convening Board Meetings, drafting minutes, resolutions, and statutory filings. Maintain and update statutory registers, records, and filings with MCA (Ministry of Corporate Affairs). Handle corporate governance matters and ensure best practices are followed in Board and committee functioning. RBI & NBFC Compliance: Independently manage all RBI-related filings, returns, and communications including statutory returns, half-yearly and annual filings. Monitor and implement RBI Master Directions and circulars applicable to NBFCs. Handle end-to-end coordination with the Reserve Bank of India and auditors for regulatory inspections or queries. Prepare and maintain compliance checklists for RBI, FEMA, and other regulatory frameworks applicable to the financial sector. Legal & Compliance Support: Assist in drafting and vetting agreements, contracts, and legal documents relevant to the fintech lending business. Coordinate with legal counsel for regulatory and litigation matters. Monitor ongoing changes in regulatory environment, finance & banking sector laws, and proactively implement required actions. Other Responsibilities: Support internal audits, statutory audits, and regulatory inspections. Liaise with stakeholders, investors, and regulators on corporate matters. Ensure timely filing of returns and submissions to various regulatory authorities. Desired Candidate Profile: Education: Qualified Company Secretary (CS) – Membership of ICSI is mandatory. Experience: Minimum 3 years of post-qualification experience, preferably in an NBFC, fintech, or financial services firm . Specialized Skills: Strong hands-on experience in RBI Compliance for NBFCs Good understanding of financial sector regulations including FEMA, PMLA, and data privacy guidelines Exposure to digital lending business will be an advantage Location: Gurgaon, Haryana (Work from office role) Soft Skills: Proactive and detail-oriented Excellent communication & drafting skills Ability to handle regulatory interactions independently Why Join Us? Opportunity to work in a fast-paced fintech environment Direct exposure to RBI compliance and digital lending regulations Key role in driving governance for a rapidly scaling financial organization To Apply: Please share your updated resume at [[email protected]] with the subject line: Application for Company Secretary – NBFC Fintech Role Comapny Secretary Skills RBI Compliance , PMLA & FEMA Functional Area Compliance Education Qualified Company Secretary (CS)
Job Responsibilities: Position Title: Company Secretary (CS) Location: Gurgaon, Haryana Company Type: NBFC – Fintech About Us: We are a fast-growing NBFC-Fintech organization specializing in digital lending and innovative financial services. With a strong commitment to compliance and governance, we are looking for a skilled Company Secretary to manage our corporate legal and regulatory frameworks, especially in the NBFC and fintech regulatory space. Key Responsibilities: Corporate Secretarial Functions: Ensure compliance with Companies Act, 2013, RBI Master Directions for NBFCs, and other applicable laws. Manage all secretarial work including convening Board Meetings, drafting minutes, resolutions, and statutory filings. Maintain and update statutory registers, records, and filings with MCA (Ministry of Corporate Affairs). Handle corporate governance matters and ensure best practices are followed in Board and committee functioning. RBI & NBFC Compliance: Independently manage all RBI-related filings, returns, and communications including statutory returns, half-yearly and annual filings. Monitor and implement RBI Master Directions and circulars applicable to NBFCs. Handle end-to-end coordination with the Reserve Bank of India and auditors for regulatory inspections or queries. Prepare and maintain compliance checklists for RBI, FEMA, and other regulatory frameworks applicable to the financial sector. Legal & Compliance Support: Assist in drafting and vetting agreements, contracts, and legal documents relevant to the fintech lending business. Coordinate with legal counsel for regulatory and litigation matters. Monitor ongoing changes in regulatory environment, finance & banking sector laws, and proactively implement required actions. Other Responsibilities: Support internal audits, statutory audits, and regulatory inspections. Liaise with stakeholders, investors, and regulators on corporate matters. Ensure timely filing of returns and submissions to various regulatory authorities. Desired Candidate Profile: Education: Qualified Company Secretary (CS) – Membership of ICSI is mandatory. Experience: Minimum 3 years of post-qualification experience, preferably in an NBFC, fintech, or financial services firm . Specialized Skills: Strong hands-on experience in RBI Compliance for NBFCs Good understanding of financial sector regulations including FEMA, PMLA, and data privacy guidelines Exposure to digital lending business will be an advantage Location: Gurgaon, Haryana (Work from office role) Soft Skills: Proactive and detail-oriented Excellent communication & drafting skills Ability to handle regulatory interactions independently Why Join Us? Opportunity to work in a fast-paced fintech environment Direct exposure to RBI compliance and digital lending regulations Key role in driving governance for a rapidly scaling financial organization To Apply: Please share your updated resume at [[email protected]] with the subject line: Application for Company Secretary – NBFC Fintech Role Comapny Secretary Skills RBI Compliance , PMLA & FEMA Functional Area Compliance Education Qualified Company Secretary (CS)
Job Responsibilities: Job Title: IT / Tech Support Engineer Location: Gurgaon - Haryana Department: Technology Reporting To: Head - Technology Role Overview We are seeking a proactive and skilled IT / Tech Support Engineer to join our team. The ideal candidate will be responsible for managing day-to-day IT support, infrastructure upkeep, and system maintenance across the organization. In addition to providing technical support, the candidate should possess strong knowledge of vendor management and service maintenance, ensuring smooth operations of IT services and timely resolution of issues. Key Responsibilities Provide end-to-end IT support to employees across various functions and departments. Manage, maintain, and troubleshoot IT infrastructure including servers, networks, laptops/desktops, printers, and other hardware. Handle setup, configuration, and support for CRM & Dialler systems , firewalls, routers, and related IT tools. Coordinate with external vendors for procurement, AMC (Annual Maintenance Contracts), warranty claims, and timely service delivery. Ensure proper installation, configuration, and monitoring of IT security measures including firewalls, antivirus, and access controls. Maintain system documentation, asset inventory, and ensure compliance with company IT policies. Support software and hardware upgrades, patches, and updates. Assist in database management tasks, including basic SQL queries and reporting. Provide support for cloud-based applications, email systems, and collaboration tools. Participate in IT infrastructure planning and contribute to process improvements. Preferred Skills & Knowledge Strong understanding of IT support processes, troubleshooting, and system administration. Hands-on experience with CRM, Dialer Systems, Firewalls, Routers, and Networking Protocols . Knowledge of vendor management, contract handling, and service-level agreements (SLAs) . Basic coding / scripting knowledge in SQL, Python, or other languages for reporting and automation. Familiarity with IT security best practices. Excellent communication and problem-solving skills. Ability to work independently and manage multiple priorities. Qualifications Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 2–5 years of proven experience in IT / Technical Support role. Interested candidates can share their profiles at: [email protected] Role Tech Support Skills IT support processes, troubleshooting, and system administration Functional Area Technology Education Diploma
Job Title: IT / Tech Support Engineer Location: Gurgaon - Haryana Department: Technology Reporting To: Head - Technology Role Overview We are seeking a proactive and skilled IT / Tech Support Engineer to join our team. The ideal candidate will be responsible for managing day-to-day IT support, infrastructure upkeep, and system maintenance across the organization. In addition to providing technical support, the candidate should possess strong knowledge of vendor management and service maintenance, ensuring smooth operations of IT services and timely resolution of issues. Key Responsibilities Provide end-to-end IT support to employees across various functions and departments. Manage, maintain, and troubleshoot IT infrastructure including servers, networks, laptops/desktops, printers, and other hardware. Handle setup, configuration, and support for CRM & Dialler systems , firewalls, routers, and related IT tools. Coordinate with external vendors for procurement, AMC (Annual Maintenance Contracts), warranty claims, and timely service delivery. Ensure proper installation, configuration, and monitoring of IT security measures including firewalls, antivirus, and access controls. Maintain system documentation, asset inventory, and ensure compliance with company IT policies. Support software and hardware upgrades, patches, and updates. Assist in database management tasks, including basic SQL queries and reporting. Provide support for cloud-based applications, email systems, and collaboration tools. Participate in IT infrastructure planning and contribute to process improvements. Strong understanding of IT support processes, troubleshooting, and system administration. Hands-on experience with CRM, Dialer Systems, Firewalls, Routers, and Networking Protocols . Knowledge of vendor management, contract handling, and service-level agreements (SLAs) . Basic coding / scripting knowledge in SQL, Python, or other languages for reporting and automation. Familiarity with IT security best practices. Excellent communication and problem-solving skills. Ability to work independently and manage multiple priorities. Diploma or Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience). 2 5 years of proven experience in IT / Technical Support role.
Job Responsibilities: Job Title: Team Lead – Customer Experience Location: Gurugram - Haryana Department: Customer Experience Reporting To: Director Role Overview We are looking for a dynamic and experienced Team Lead – Customer Experience to lead our customer support and grievance redressal function. The candidate should have a strong understanding of customer experience management within the NBFC–Fintech domain, excellent leadership skills, and the ability to drive timely resolution of customer concerns. The role also includes acting as the Grievance Officer , ensuring strict adherence to RBI and regulatory compliance guidelines . Key Responsibilities Lead, mentor, and manage a team of customer experience executives to ensure service excellence. Drive customer satisfaction by ensuring all queries, requests, and complaints are handled within defined TATs (Turn Around Time) . Act as the Grievance Officer for the company, ensuring compliance with RBI regulations and maintaining transparent grievance redressal practices. Monitor team performance through KPIs/SLAs and implement strategies to improve efficiency and customer delight. Maintain accurate records of customer grievances, resolutions, and escalations for audit and compliance purposes. Coordinate and collaborate effectively with internal departments (Operations, Collections, Risk, Tech, Product, Compliance, etc.) to ensure smooth resolution of issues. Ensure timely preparation of reports on grievances, escalations, and compliance matters for management review. Continuously analyse customer feedback to identify gaps and propose process improvements. Stay updated with industry standards and RBI guidelines related to customer service and grievance handling. Foster a customer-first culture within the team while ensuring adherence to company policies and compliance norms. Preferred Skills & Knowledge Strong knowledge of Customer Experience, Grievance Redressal, and Complaint Handling in NBFC / Fintech domain. Familiarity with RBI compliance requirements , customer rights, and regulatory frameworks. Excellent leadership, mentoring, and team management skills. Strong interpersonal and communication abilities with experience in inter-department coordination . Problem-solving and decision-making skills with a focus on timely resolution. Ability to manage high-pressure situations and prioritize multiple tasks effectively. Qualifications Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred). 4–7 years of relevant experience in Customer Experience / Customer Support within NBFC, Banking, or Fintech industry . Prior experience as a Team Lead / Supervisor in a customer-facing function is mandatory. Interested candidates may share their profile at: [email protected] Role Customer Experience, Grievance Redressal, and Complaint Handling Skills grievance redressal processes, customer journey, grievance handling Functional Area Support Education BBA, MBA
Role Overview: You are a dynamic and experienced Team Lead in Customer Experience, responsible for leading the customer support and grievance redressal function within the NBFC/Fintech domain. Your role involves demonstrating excellent leadership skills, ensuring timely resolution of customer concerns, and acting as the Grievance Officer to maintain strict adherence to RBI and regulatory compliance guidelines. Key Responsibilities: - Lead, mentor, and manage a team of customer experience executives to ensure service excellence. - Drive customer satisfaction by handling all queries, requests, and complaints within defined Turn Around Time (TAT). - Act as the Grievance Officer, ensuring compliance with RBI regulations and maintaining transparent grievance redressal practices. - Monitor team performance through KPIs/SLAs, implementing strategies for improved efficiency and customer delight. - Maintain accurate records of customer grievances, resolutions, and escalations for audit and compliance purposes. - Coordinate effectively with internal departments to ensure smooth issue resolution. - Prepare reports on grievances, escalations, and compliance matters for management review. - Analyze customer feedback continuously to identify gaps and propose process improvements. - Stay updated with industry standards and RBI guidelines related to customer service and grievance handling. - Foster a customer-first culture within the team while ensuring adherence to company policies and compliance norms. Qualifications: - Bachelor's degree in Business Administration, Finance, or related field (MBA preferred). - 4-7 years of relevant experience in Customer Experience/Customer Support within NBFC, Banking, or Fintech industry. - Prior experience as a Team Lead/Supervisor in a customer-facing function is mandatory. If you are interested, you may share your profile at [email protected],
Job Responsibilities: Internship Opportunity – Application Testing We are looking for interns who can join immediately to assist in testing our application . Candidates should have a good understanding of app usage, attention to detail, and proficiency in one or more regional languages such as Bengali, Gujarati, Marathi , etc. This is a great opportunity to gain hands-on experience in application testing Role Testing and enhancement of Applications Skills Excellent communication skills Functional Area AI Education Any
Job Responsibilities: Internship Opportunity – Application Testing We are looking for interns who can join immediately to assist in testing our application . Candidates should have a good understanding of app usage, attention to detail, and proficiency in one or more regional languages such as Bengali, Gujarati, Marathi , etc. This is a great opportunity to gain hands-on experience in application testing Role Testing and enhancement of Applications Skills Excellent communication skills Functional Area AI Education Any