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3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
We are looking for a skilled Team Leader with 3 to 9 years of experience to join our team in the BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learn...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
As a Business Development Executive (BDE) at our company located in Chandigarh (Sector 17C), your role will involve driving business growth, managing client relationships, and developing strategies to enhance clinic revenue and brand visibility within the wellness, skincare, and sales industry. Key Responsibilities: - Develop and execute effective business development and sales strategies to boost clinic performance. - Identify potential business opportunities and establish partnerships to foster growth. - Maintain strong relationships with clients, partners, and vendors. - Collaborate with the marketing and operations teams to achieve set sales targets. - Conduct thorough market research to...
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
tamil nadu
On-site
As a Manager at our company located in Tirunelveli, you will be responsible for problem-solving and managing daily operations. Your role will substantially influence the workplace culture as you play a crucial part in overall business management and strategic planning. To be successful in this role, you must be a thoughtful leader and a confident decision-maker. Your primary focus will be on helping our people develop and be productive, while ensuring that our profits are on the rise. Key Responsibilities: - Good decision-making skills by analyzing situations effectively - Ability in analytical thinking and problem-solving - Efficient time management - Self-learning capabilities - Basic unde...
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Role & responsibilities Selling Insurance Policies over the phone • Ability to achieve stretched Sales targets individually and through team • Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product • Provides leadership and manages to all operational standards • Maintain Superior quality service by following organization standards • Outbound calling and converting lead into sales. • Mange a team of approximately 10 20 CSRs • Ensuring all compliance and SLA during the calls. • Achieving daily, weekly, monthly, target Preferred candidate profile • Excellent Communication skills & typing skills • Minimum 3 years of relevant Insurance Ou...
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering,BTech,BCA,MTech,MCA Responsibilities A day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would b...
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
gurugram
Work from Office
We are looking for a Team Lead who can drive operational excellence, manage performance metrics, and lead a team of chat support executives to deliver outstanding customer experience. The role requires hands-on experience in managing KPIs such as AHT, CSAT, Attrition, and SLA adherence in a fast-paced BPO environment. Key Responsibilities: Lead, coach, and manage a team of chat/email support executives to meet business goals and KPIs. Ensure AHT (Average Handling Time) , CSAT (Customer Satisfaction Score) , FCR (First Contact Resolution) , and SLA (Service Level Agreement) targets are consistently met. Drive initiatives to reduce attrition and improve employee engagement and retention. Monit...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Monitor team performance and provide coaching, training, and feedback. Handle escalations and resolve customer or operational issues promptly. Ensure adherence to company policies, quality standards, and compliance guidelines. Prepare and analyze performance reports and metrics to identify improvement areas. Collaborate with other departments to streamline processes and enhance service delivery. Conduct regular team meetings and maintain clear communication with the team.
Posted 2 weeks ago
5.0 - 8.0 years
5 - 8 Lacs
rajula
Work from Office
We are looking for a skilled Front Office Manager to join our team in the hospitality industry. The ideal candidate will have 5-8 years of experience in front office operations and management, with a strong background in customer service and leadership. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain services. Supervise and coordinate staff activities to ensure excellent customer service and high-quality performance. Develop and implement strategies to enhance customer satisfaction and loyalty. Maintain accurate records and reports, including guest feedback and complaint resolution. Collaborate with other departments to achieve busine...
Posted 2 weeks ago
8.0 - 13.0 years
1 - 5 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering,BTech,BCA,MTech,MCA Service Line Strategic Technology Group Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technolog...
Posted 2 weeks ago
12.0 - 22.0 years
5 - 11 Lacs
lucknow
Remote
Position : RSM (Regional Sales Manager) Job Location : Lucknow-HQ Market : UP & Bihar Job Type : Remote Industry : Derma (Pharmaceuticals) Role & responsibilities Experience in managing a team of 5-6 people. Achieve monthly sales performance objectives through effective sales presentations to customers and thorough product knowledge (including knowledge of competitive products) Identify, Cover & Convert core customers to prescribing the Company's Product Monitor the stock levels with the Chemists & stockists. Maintain and consistently adhere to territory sales plans to maximize sales performance Maintain consistent, routine communication with colleagues (phone, email, written) to consistentl...
Posted 2 weeks ago
10.0 - 20.0 years
6 - 13 Lacs
hyderabad
Work from Office
Position : Divisional Sales Manager (DSM) Location : Hyderabad-HQ (AP & Telangana market) Reporting to: NSM Industry : Derma (Pharmaceuticals) Role & responsibilities Achieve monthly sales performance objectives through effective sales presentations to customers and thorough product knowledge (including knowledge of competitive products) Monitor the stock levels with the Chemists & stockiest Maintain and consistently adhere to territory sales plans to maximize sales performance Maintain consistent, routine communication with colleagues (phone, email, written) to consistently improve territory and sales performance Maintain consistent adherence to high standards of professionalism and perform...
Posted 2 weeks ago
2.0 - 4.0 years
0 - 0 Lacs
gurugram
Work from Office
We need Team Leader Car Rental Candidates must have min 3 years of experience Skills - US Travel process, Car rental Night shift 5 Days working Location - Gurgaon Salary - Negotiable Call - 9310802205 parveens7868@gmail.com S.Hr Shabana Parveen
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
noida
Work from Office
Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...
Posted 2 weeks ago
1.0 - 10.0 years
3 - 4 Lacs
khammam
Work from Office
Kotak Mahindra Bank Limited is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer: This job description has...
Posted 2 weeks ago
1.0 - 5.0 years
6 - 9 Lacs
mumbai
Work from Office
Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effecti...
Posted 2 weeks ago
10.0 - 18.0 years
12 - 18 Lacs
gurugram
Work from Office
SAP Roll out in new business and new functionalities implementation related to Quality module Minimum 3 End to End Implementations Integration with Other SAP Modules Post implementation Support & Maintenance Testing & Validation QM Certified
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
jaipur, mumbai (all areas)
Work from Office
Teleperformance is hiring for Team Leader for Jaipur & Malad Location. Need candidates with min. 1 year of experience as a TL, in international process. Excellent Communication skills Graduation Mandatory, BPO experience is Mandatory, Candidates must be aware about the KRAs and KPIs of a Team Leader, People Management Skills, Shrinkage Control, Attrition Management, AHT, CSAT, SLA Management, Rotational shifts, 5 days working. Interested candidates can share their profile at Yamanurappa.kuri@teleperformancedibs.com Contact: 9449900627
Posted 2 weeks ago
1.0 - 10.0 years
3 Lacs
thiruvananthapuram
Work from Office
The Indian Hotels Company Limited is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Posted 3 weeks ago
5.0 - 8.0 years
5 - 7 Lacs
bulandshahr
Work from Office
Roles and Responsibilities Manage branch operations, ensuring efficient sales performance and customer satisfaction. Oversee daily activities of the branch team, including sales targets and goal achievement. Develop and implement strategies to increase revenue growth through effective business planning. Foster strong relationships with customers, agents, and other stakeholders to drive business expansion. Ensure compliance with company policies, procedures, and regulatory requirements. Should have team handling experience. Desired Candidate Profile 5-8 years of experience in insurance industry or related field (BFSI). Proven track record in branch handling or management role. Strong skills i...
Posted 3 weeks ago
1.0 - 6.0 years
5 - 8 Lacs
atpadi, vellore
Work from Office
Team Management Team Recruiting New dealership implement Maintaining relationship with business partners To Provide good service to them as provided by company Sourcing Good / Quality Business from a team Update Post Disbursement Documents Maintaining Productivity of Off roll Employee 6 month of collection portfolio maintain Aggressive Participating in new launching of process and policies by company
Posted 3 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
ahmedabad
Work from Office
Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey. Monitoring the performance of individual branch and identifying opportunities for improvement. Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively. Providing guidance, training, and support to branch managers and staff to help them achieve performance targets. Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster. Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations. Collaborating with other...
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
maharashtra
Work from Office
Job overviewAs a Privacy Operations Personnel, you are required to have a deep understanding of data protection regulations. You will be responsible for conducting Privacy Impact Assessments (PIA), performing audits of data privacy practices, and implementing data protection initiatives across the organization. Key responsibilities include providing training and conducting workshops to raise privacy awareness, responding to data breaches, managing data subject rights requests, and ensuring compliance with consent management protocols. Additionally, the role involves supporting privacy champions, maintaining records of processing activities, assessing third party risks, and implementing priva...
Posted 3 weeks ago
15.0 - 25.0 years
12 - 16 Lacs
hyderabad
Work from Office
Responsibilities: 1. Establishment of SOPs: - Develop and implement Standard Operating Procedures (SOPs) for various operational aspects, including food preparation, service standards, cleanliness, and customer interactions. - Collaborate with cross-functional teams to streamline processes and enhance operational efficiency. - Conduct regular audits to ensure adherence to SOPs and identify areas for improvement. 2. Restaurant Management: - Oversee the day-to-day operations of all restaurants within the city, including staffing, inventory management, and customer service. - Monitor key performance indicators (KPIs) such as sales, profitability, and customer satisfaction, and take proactive me...
Posted 3 weeks ago
5.0 - 7.0 years
6 - 10 Lacs
chavakkad
Work from Office
Experience: Candidates must have minimum 5 years of experience in NBFC and in which minimum 1 year experience as BM. Job Description 1. Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. 2. Assess local market conditions and identify current and prospective sales opportunities. 3. Develop forecasts, financial objectives and business plans.4. Meet goals and metrics. 5. Manage budget and allocate funds appropriately. 6. Bring out the best of branchs personnel by providing training, coaching, development and motivation. 7. Locate areas of improvement and propose corrective actions that meet challenges and leverage growt...
Posted 3 weeks ago
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