Key Requirements: Excellent communication skills in the respective language Minimum 1 Year of relevant experience in International process Strong customer service orientation Immediate joiners preferred Work Details: 5 days working | 2 weekly offs 1 time meal provided Both-side cab facility Location - Gurgaon Interested candidates can send their resume to ssastry@iqubitconsulting.com
1) Domestic Voice process Handling queries of customers Excellent Communication skills in English/Hindi 9 hours shift, 24/7 Rotational Shift / 6 Days working, 1 Weekly Off For girls 7 am - 8 pm window Note : There will be no cab facility for this role, the candidate needs to commute on their own No. of positions : 30 Preferred candidate profile Graduation Mandatory 1 year experience Compensation: upto 26K CTC 2) International Voice Process Graduation Mandatory Handling customer queries International customer support 5 days working, 24/7 rotational shifts & weekly offs Both Sides Cabs ( hiring zone needs to be checked) one time meal Exp in International Voice process No. of positions: 20 Compensation : upto 29K CTC
We are urgently hiring for Technical Support Executive with expertise in German Language & Dutch Language for one of our esteemed client for Gurgaon Location (Sector 30). Excellent communication skills (Top notch) in English, and German/Dutch. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. Graduate From tech background Minimum 6 months of experience in international domain Language Proficiency B2/ B2.2/ C1 Certified in German/Dutch Language 5 days working, rotational shift & rotational offs Both sides cab facility (hiring zone must be confirmed) CTC offered for German - 7.2 LPA CTC offered for Dutch - 12 LPA
Roles and Responsibilities Handle customer inquiries, complaints, and feedback via phone. Resolve customer issues in a timely and professional manner to ensure high lvels of customer satisfaction. Maintain accurate records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors as needed. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre industry in international process (Mandatory). Fluent English language skills. Excellent customer service skills with ability to handle multiple conversations simultaneously. Only Graduates.