Team Leader

🔹 Job Title: Team Lead – Telesales (Unsecured Business Loans) 🔹 Company: Sampathi Credits Private Limited 🔹 Location: Chennai 🔹 Industry: Financial Institution / Non-Banking Financial Company (NBFC) 🔹 Role Type: Target-Based, Team Management 🔹 Work Type: Telecalling / Inside Sales 🔹 Experience Required: Minimum 2 years in telesales or loan product sales (with leadership experience preferred) Job Summary Sampathi Credits Private Limited is seeking a proactive and results-driven Team Lead – Telesales to oversee a team of executives selling unsecured business loans. The ideal candidate will have strong leadership skills, a solid background in telesales (preferably in NBFCs), and the ability to drive performance through motivation, training, and performance management. Key Responsibilities Lead and manage a team of telesales executives to meet individual and team targets. Monitor daily calling activities, track performance metrics, and provide regular feedback. Train and mentor team members on product knowledge, sales techniques, and customer handling. Support the team in handling complex customer queries and closing high-value leads. Ensure adherence to processes, quality standards, and regulatory compliance. Maintain updated records of team performance, lead status, and closures. Liaise with field sales, credit, and operations teams for smooth loan processing. Prepare and present regular reports on team achievements, challenges, and opportunities. RequirementsMinimum 2 years of experience in telesales, preferably in the NBFC or financial services sector. Prior experience in leading or supervising a telesales team is preferred. Excellent communication skills in Tamil and basic English. Strong leadership, motivational, and problem-solving abilities. Sound knowledge of unsecured business loan products and sales strategies. Proficiency in MS Excel, CRM tools, and data tracking/reporting. Goal-oriented, well-organized, and capable of working under pressure. BenefitsCompetitive fixed salary with performance-based incentives for team achievements. Leadership opportunity in a growing NBFC focused on empowering small businesses. Structured training programs to develop leadership and sales skills. Supportive work culture and clear growth pathways into senior roles. Ready to take the next step in your telesales career? Join Sampathi Credits as a Team Lead and lead a dynamic team making a real impact in small business finance.