Team Leader Operations

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

FactSet Fundamentals Reimagine Team collects financial statements of Public and Private (US only) companies across the continent. The team sources the company filings from various sources like stock exchanges, company websites, and regulatory body & third-party vendors. We extract & analyze the data from financial statement like Balance Sheet, Income Statement & Cash flow statement of the company. The team also collects the textual data like Business Activities, Officers, Shareholder, industry classification, etc.The Team Leader provides guidance and direction to the team to ensure timeliness, accuracy and completeness of collected data. This function is responsible for administrative work including attendance, discipline, and performance management, acts as a back-up during the absence of the Assistant Manager and fills-in for other Team Leaders where required. The Team Leader identifies process and tool enhancement initiatives, liaises with the technology team for development and takes the lead in the implementation of any projects. For Content Collection, the Team Leader handles a group of up to 20 members.

What You'll Do

• Work with little instruction on day to day work, and achieve results when presented with only general instructions on new assignments
• Conduct periodic Performance Appraisals to facilitate performance management
• Responsible for managing leave requests in order to respect Earning Season calendar
• Liaise with all other support functions to ensure smooth operations and minimum interruptions for the working team
• Maintaining discipline during the shifts and ensuring that no inappropriate activities are pursued by any associate while in office
• Responsible to maintain confidentiality of information dealt with
• Manages day to day team workload
• Assign work to agents and facilitate clearance of bins by end of day
• Responsible for organizing, designing, structuring and developing teams for researching and subsequent processing of Financial / Business Intelligence information
• Conduct weekly team meetings to discuss updates, statistics, and other information
• Implement action plans for team and individual performance improvement
• Conduct monthly grievance and feedback session with team
• Maintain the SOP’s with the Process updates
• Monitor production rate periodically and take appropriate action
• Assigns agents on project, decision based on agent performance and knowledge attributes.
  

What We're Looking For

• Ability to implement processes effectively
• Good numerical ability and accurate reporting
• Any Graduate
• Good communication skills for leading the teams and to align teams with client deliverables
• Minimum of 5-6 years of work experience, with at least 2 years in supervising people
• Should have done conducted 1 appraisal cycle for his/her team
• Minimum span of team managed currently should be 8
• Excellent written skills – ability to prepare reports
• Willingness to work in U.S. shifts
• Thorough knowledge M S Office – Excel, PowerPoint & Word
• 6 sigma background (Green Belt, Yellow Belt, LEAN etc.) is preferable.
• Must have Fundamentals Knowledge and familiar with financial documents
  

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
  

Learn More About Our Benefits Here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.