Job
Description
The Real time Product Management team is looking for a Senior Product Analyst to contribute to Fast product management and support. In this role, you will be expected to understand Data solutions products and delivery technologies comprehensively, be a key contributor to defining and expanding the product packages available, and enhance and add features that provide connectivity, scalability, and enhanced usability. You will work closely with a broadly distributed Content, Product, Strategy, Sales & Support and Engineering group. JOB RESPONSIBILITIES Off Platform Product Development and Operations PD - Senior Product Analyst will work on a variety of projects related to Exchange Data feed and real-time. This individual contributor role is within the Real Time Product Development team. It includes the following responsibilities: Product Feature Support Manage the group s daily inflow of real time product requests and guide them to a meaningful and timely resolution. Communicate clear and detailed responses to requests while tying in references to supporting documentation. Contribution to Product Design and Maintenance Assist product owners in spec ing and designing data feed products that capture market share in the financial data investments space. Contribute to departmental product development projects. Critical Product Analysis Identify recurring issues/requests and make recommendations for feature enhancements. Collection of metrics for product usage, issues reported time to first response, time to resolution, etc Identify areas for improvement of Product Support Product Documentation and Education Create and maintain support and troubleshooting documentation. Regularly share CTS product best practices with stakeholders JOB REQUIREMENTS We welcome ambitious team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in finance and technology and the desire to continually learn and develop in an ever-changing environment. Education: Undergraduate/masters degree in finance or information Systems Required Skills: Strong technical and business skills (including presentation and communication) Basic understanding of the Global Investment Industry and Enterprise Data Delivery solutions Professional experience and competency in three or more of the following: Log design and troubleshooting Technical QA methodology Programmatic APIs Specification writing / technical documentation FQL, Kibana, Jenkins and GitHub Intermediate Python knowledge, R, Matlab Testing using Postman and CI/CD tools like Jenkins Able to understand a complicated technical product line, while being able to manage the complicated business rules surrounding these products. Functional understanding of Enterprise Data Delivery solutions Functional understanding of Software Development cycles Proficient in Microsoft Office applications (Excel, Word & PowerPoint) Excellent communication, presentation, and interpersonal skills Excellent analytical and troubleshooting skills Strong organizational skills are needed to juggle multiple tasks. Attention to detail along with the ability to see the big picture. Ability to work independently and collaboratively with team members in other offices. Ability to work on multiple projects with shifting priorities. Self-disciplined and motivated work ethic. Highly Desired Attributes: Knowledge of financial databases used in financial markets. Knowledge of Product Development Life Cycle from Ideation to Go to Market Technical specification writing or maintenance experience of tools, enhancements, products. Ability to learn automation frameworks and conceptualization. Ability to work independently and collaboratively with team members in other offices. Knowledge or experience with analytical software from FactSet, CapIQ, Thomson Reuters or Bloomberg Ability to learn to work with project management software and in Agile Environment Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.
