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Description
Job Description Are you passionate about transforming complex product data into strategic assets that drive business growth and customer successWe are seeking a Senior Product Analyst to be the analytical cornerstone between our Product, Engineering, Marketing, Sales, and Customer Advocacy teams. In this critical, cross-functional role, you will dive deep into product telemetry and business data to uncover insights that shape decision-making, enhance our customer experience, and identify new opportunities for expansion and retention. This is a high-impact individual contributor role where you will act as a subject matter expert, simplifying ambiguity and telling powerful stories with data. If you are a curious and driven analyst who thrives on translating data into actionable strategies and influencing senior leadership, this is your opportunity to make a tangible impact. Key Responsibilities Cross-Functional Analytics Ownership: Serve as the dedicated analyst for a business unit, independently managing a pipeline of product-centric business requests from stakeholders in Product, Marketing, Sales, and senior leadership. Insight Generation Data Storytelling: Work with large, complex datasets using advanced SQL to extract, cleanse, and analyze data. Translate your findings into compelling narratives, dashboards, and presentations that drive strategic decisions. Product Adoption Customer Health Monitoring: Develop and monitor key product adoption KPIs (e.g., MAU, feature attachment, retention rates). Build models to report on customer health, proactively identifying at-risk accounts and opportunities for optimization. Business Opportunity Identification: Connect product usage data with adjacent business data models (e.g., CRM, financial data) to surface opportunities for revenue expansion, improve retention, and inform the product roadmap. Stakeholder Collaboration Influence: Act as a strategic partner to stakeholders, presenting quantitative and qualitative insights that influence business performance and serve as the foundation for powerful customer advocacy stories. Framework Process Improvement: Utilize and enhance existing analytics frameworks while taking the initiative to build new data workflows and models where needed to simplify complexity and scale insights. Qualifications 4+ years of hands-on experience in a data analytics role. 2+ years of direct experience in Product Analytics .
