Senior Product Analyst

Job Title: Senior Product Analyst

Location: India (Remote)

Role Overview

We are seeking an experienced Senior Product Analyst to lead as a Subject Matter Expert (SME) in chatbot strategy, driving sustainable growth by integrating advanced technologies like Large Language Models (LLMs). This role focuses on delivering impactful business insights through strategic problem-solving and in-depth data analysis. You will work closely with Product Managers and cross-functional teams to identify optimization opportunities, develop strategies, and validate them through experiments.

Key Responsibilities

• Partner with product and analytics teams to design and conduct in-depth analyses, providing actionable insights to fuel business growth.
• Analyze extensive internal and external datasets to uncover opportunities for optimization and expansion.
• Present clear, concise findings and recommendations to diverse audiences, including senior leadership.
• Perform descriptive and prescriptive analytics, including A/B and multivariate testing, and create reports to monitor trends.
• Utilize advanced modeling techniques, such as NLP and text mining, to derive insights (preferred).
• Define and track key performance metrics to guide strategic decisions.
• Contribute to growth strategies from marketing and operational perspectives.
• Operate independently as a lead analyst to understand audience behavior and drive informed strategic decisions.

Qualifications

• 5+ years of experience in e-commerce or customer experience products.
• Advanced proficiency in Excel for analysis and business modeling.
• Familiarity with tools like Google Analytics, BigQuery, Google Ads, PowerBI, and programming languages like Python or R (preferred).
• Strong SQL skills, with expertise in writing complex queries to extract insights.
• Proficiency in descriptive and inferential statistical analysis.
• Proven experience in designing and analyzing A/B or hypothesis tests.
• Ability to translate data insights into clear business recommendations.
• Exceptional written and verbal communication skills for engaging stakeholders across functions.
• Advanced English proficiency.
• Experience with app-related analytics (preferred).