Team Leader

Job Overview
We are seeking a motivated and experienced Team Leader to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for driving team performance in a retail environment. As a Team Leader, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service while maintaining high standards of store management.

Duties

• Supervise and lead a team of employees to achieve sales targets and operational goals.
• Conduct employee orientation and training programs to ensure staff are well-prepared for their roles.
• Manage inventory control processes, including ordering, stocking, and merchandising products effectively.
• Oversee cash handling procedures, ensuring accuracy in transactions and adherence to company policies.
• Engage in recruiting efforts, including interviewing potential candidates and assisting with onboarding.
• Implement effective shift management strategies to optimize staff scheduling and productivity.
• Foster a positive work environment by promoting teamwork and open communication among team members.
• Utilize retail math skills to analyze sales data, manage budgets, and make informed purchasing decisions.
• Provide exceptional customer service by addressing inquiries, resolving issues, and enhancing the shopping experience.
• Maintain compliance with company policies regarding payroll, bookkeeping, and administrative tasks.

Requirements

• Proven experience in retail management or supervisory roles with a focus on team management.
• Strong negotiation skills with the ability to influence outcomes positively.
• Bilingual or multilingual abilities are highly desirable for effective communication with diverse customers.
• Proficient in cash handling procedures and POS systems.
• Excellent organizational skills with the ability to manage time effectively in a fast-paced environment.
• Strong communication skills to facilitate employee engagement and customer interactions.
• Familiarity with inventory management practices and retail sales strategies.
• Experience in training & development initiatives to enhance team performance.
• Knowledge of marketing principles as they relate to retail operations is a plus. If you are passionate about leading teams to success while providing outstanding customer service, we encourage you to apply for this exciting opportunity as a Team Leader.

Job Type: Full-time

Pay: ₹27.97 - ₹33.68 per hour

Expected hours: 8 per week

Work Location: In person