Team Leader

As the Inside Sales Leader at Clean Harbors, you will be responsible for leading a team of Inside Sales Associates (ISAMs) to drive account growth, manage customer relationships, and ensure efficient sales pipeline management. Your role will involve strong leadership, stakeholder management, and the ability to coach and develop team members. Collaborating with branches, field representatives, and internal teams, you will align sales strategies, drive sales campaigns, and enhance overall team performance. Additionally, you will have ownership of the budget for the respective region and territories, manage Accounts Receivable (AR) due on accounts, and analyze performance, including taking corrective actions for lost accounts or underperformance. Your technical sales skills will be crucial in effectively communicating and selling complex products/services to customers. Your responsibilities will include: - Leading, mentoring, and developing a team of Inside Sales Associates to ensure they meet sales targets, maintain strong customer relationships, and adhere to company standards. - Setting clear expectations for team performance, implementing corrective actions and training initiatives to drive individual and team success. - Leading and executing sales campaigns within the assigned region to drive revenue and growth. - Overseeing and supporting the team in managing assigned accounts, ensuring relationship-building and account growth. - Acting as the key liaison between the inside sales team, branches, and field representatives to align sales strategies and optimize customer engagement. - Guiding the team to provide exceptional service, foster long-term relationships with customers, and proactively address their evolving needs. - Analyzing lost sales or account closures, identifying reasons for losses, and implementing corrective actions to improve retention and enhance conversion rates. - Identifying process improvement opportunities, introducing best practices, and ensuring the execution of sales strategies to achieve organizational goals. - Actively engaging in cross-functional projects to contribute to team performance improvements and alignment with business objectives. - Ensuring accurate tracking of sales activities, customer interactions, and team progress through CRM tools and providing regular updates and performance reports to leadership. - Demonstrating a strong understanding of the technical aspects of products/services and communicating them effectively to customers. - Utilizing problem-solving skills to address challenges effectively for both the team and customers. Skills Required: - Proven experience in inside sales, account management, or business development. - Strong leadership and team management skills. - Excellent communication and stakeholder management skills. - Ability to drive and manage sales campaigns. - Experience in performance management and CRM software. - Ability to work in a fast-paced, target-driven environment. - Strong problem-solving abilities and a customer-focused mindset. - Knowledge of environmental science and waste management is a plus. - High integrity, strong work ethic, and results-driven approach. Qualifications & Skills: - Bachelor's degree or equivalent experience in sales or a related field.,