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Indusind Bank
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Team Lead- Video KYC

Team Lead- Video KYC

Indusind Bank

4 - 9 years

5 - 10 Lacs

Gurgaon

Posted:3 months ago| Platform:

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Skills Required

Team Management KYC Escalation Management Customer Service Problem Solving Process Management Voice Process Attrition Management Customer Support VKYC Team Leading SLA Management Customer Service Orientation Strong Communication Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job brief We are looking for a Team leader to manage team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and skills Proven work experience as a team leader or supervisor for Minimum 2Year in BPO / Banking Domain. Good communication and leadership skills. Decision-making skills Graduation Mandate Salary Best as per market Standard

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Indusind Bank

www.indusind.com

Banking and Financial Services

Mumbai

N/A Employees

2404 Jobs

Key People

Sumant Kathpalia

Managing Director & CEO
Sanjay Jaiswal

Chief Financial Officer
Ravi K. Tewari

Executive Vice President

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Team Lead- Video KYC

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Team Lead- Video KYC

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Skills Required

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