35 Vkyc Jobs

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: This role is integral to the Cards acquisition channel in AVC. The Virtual Acquisition Manager ensures a successful cards product journey for the customer digitally. Key R...

Job Title: Video KYC Executive (Telugu + Hindi+ English Speaking) Work Location: Mohan Estate, Delhi Compensation: Up to 25,000 (Net Salary per month) Experience: Freshers/ Experienced Employment Type: Full-time, On-site About the Role: We are looking for dynamic, confident, and communicative professionals to join our Video KYC (VKY) team based at Mohan Estate, Delhi . The role primarily involves conducting customer verifications through live video calls, ensuring the accuracy and compliance of the KYC process. This position is best suited for individuals who are fluent in Telugu (Priority 1) , Hindi , and have average English communication skills. The process is fundamental in nature but re...

Key Roles and Responsibilities of the Head of Operations PPI 1. Prepaid Product Operations Oversee end-to-end lifecycle of prepaid instruments (issuance, usage, expiry, recharge). Manage operational workflows for open-loop, semi-closed, and closed-loop payment instruments. Coordinate with product teams to implement new features of PPI products. 2. Transaction Processing & Reconciliation Ensure seamless authorization, clearing, and settlement of prepaid transactions. Monitor and resolve transaction failures, chargebacks, refunds, and disputes. Daily reconciliation between internal ledger, banks, networks, and issuer systems. 3. Business & GMV Management Drive operational excellence to support...

We Are Hiring - Immediate Joiners Welcome! Executive - VKYC( Video KYC) Job Summary: We are looking for Video KYC Executives to handle incoming calls for Video KYC, Process excellent customer service and resolving queries efficiently. Role & responsibilities : Answer incoming calls from callers for Video KYC. Assisting customers to complete their Video KYC. The target is to ensure excellent customer service standards, respond efficiently. Preferred candidate profile. - Minimum 1 year of Experience in Tele selling, vkyc or tele banking, fintech or Similar field. - Strong Communication Skills in Hindi & English. Any graduation degree. Face to Face interviews , Rotational shift, Rotational off ...

We're Hiring: Manager - VKYC Operations Location - Gurgaon - Udyog Vihar ( WFO Only ) Looking for a dynamic leader to manage end-to-end VKYC operations , drive compliance , and deliver a seamless customer onboarding experience. Key Responsibilities : Preferably in Banking/Fintech/Customer Onboarding. Oversee VKYC ops & ensure RBI compliance Lead and mentor a high-performing team Drive process improvements & efficiency Monitor KPIs & manage reporting Collaborate across Product, Tech & more What You Bring: 6 -10 yrs in ops (3+ yrs leading teams) Strong knowledge of VKYC/RBI guidelines People leadership, reporting & communication skills Ready to lead the future of digital KYC? Lets talk!

Required to answer incoming calls from callers for Video KYC. Minimum 1 year of Experience in Tele selling, vkyc or tele banking, fintech . Hindi & English languages are mandatory, other regional languages are a plus.

Please Apply only if you are fine with the below conditions : 1- 6 Days Working 2- Shift Timing in between - 7 AM to 11 PM VKYC Team Lead MobiKwik - Experienced Leader in Digital VKYC & Inbound Operations | Driving Compliance, Efficiency & Performance in Fintech A MobiKwik VKYC Team Lead is responsible for managing and leading a team focused on digital VKYC (Video Know Your Customer) processes within the fintech company, MobiKwik. This role involves ensuring compliance with regulations, implementing operational efficiencies, and driving the team's performance in a fast-paced environment. Key Responsibilities: Team Leadership: Manage and motivate a team, providing direction, coaching, and men...

Skill, Knowledge & Trainings: Skills The incumbent must demonstrate the following skills: Interpersonal skills Communication/drafting skills Familiarity with working in a highly computerized environment Knowledge Should have basic awareness of financial markets. Should have good working knowledge of MS Office. Basic awareness of IT. Training Training in financial products is not a pre requisite but would be considered as an added advantage Core Competencies: The incumbent must demonstrate the following skills: Commitment, Self Motivation, Adaptability, Integrity Fluency in Written & Spoken English Interpersonal skills Communication/drafting skills Basic awareness of MS Office Functional Comp...

Walk In Axis Bank - VKYC Officer Mumbai Vileparle Contact : Ganesa Subramanian Number : 8056659888 (Whatsapp only ) share cv to this number Video KYC (VKYC) officer immediate JOINERS PREFERRED (max 20 - 30 days notice period only can apply) Mention Ganesa HR on top of your resume Job description Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to ach...

Job Title: Training/Quality Analyst Department Name: Training & Quality Experience required: 2-3 Years (BPO Training & Quality) Minimum Qualification: Graduate Location: Gurgaon Job Summary: We are looking for a dynamic Trainer & Quality Analyst to join our team. This position requires someone with excellent communication, people skills, and a strong eye for detail. The candidate will be responsible for training new and existing agents and performing call quality audits to ensure compliance with internal standards. Training Responsibilities: Conduct onboarding and process training for new hires. Deliver refresher sessions based on process updates, errors, and business needs. Follow the desig...

Reporting to Manager - Operations Language Requirement: Kannada/Telugu, Hindi & English Responsibilities VCIP Officer will carry out customer identification process (CIP) through video calls performing due diligence checks and reviewing KYC documentation. Interaction quality complete and accurate capture of call interactions/Notes. Need to ensure whether defect rates kept under acceptable levels. VCIP Officer must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Strict adherence to the lenders/Company credit policy & checklist Strict adherence to KYC norms as per RBI guidelines. Adherence of FTR processing and within presc...

Role & responsibilities KYC applications timely review, with a feedback in line with laid down Bank Policy and Procedures Ensure that onboardings are originated in compliance with established policies and procedures Assist to enhance the quality of vKYC applications Ensure regulatory compliance Maintain working knowledge of relevant legislation, statutory instruments, codes of practice, and organization policies, and ensure adherence Preferred candidate profile 1+ year relevant experience preferably at a high-growth tech startup in the financial services space Ability to analyze documentation, as long as outstanding attention to details Ability to read large volumes of documents effectively ...

Hiring: Sr. Phone Banking Officer (Payroll Bank) Location: Gurugram Sec-39 / Andheri Salary: Up to 6 LPA Shift: Fixed 10 AM – 7 PM Eligibility: Graduate + Min 1 yr voice process exp (Banking/NBFC only) Call Simran: 9773553319 Required Candidate profile Job Role: – Manage 300–400 bank customers via outbound calls – Customer service + cross-selling (no field work) – Must have banking/NBFC voice process experience www.hyfly.in Call 9082104424 Sanika Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Experience in Document Verification (DVU / KYC) in the Banks Account Opening Unit Video KYC Exposure: Must Team Handling : A team of 15-20 officers Products Handled : Saving and Current Account Location : Goregaon, Mumbai Exposure preference: Private Sector Bank Preferred candidate profile

Role & responsibilities Team Management Lead a team of Video KYC Officers ensuring performance targets are met. Monitor daily activities, call volumes, and quality of verifications. Coach and mentor team members to improve performance and compliance adherence. Operational Efficiency Ensure seamless video KYC operations with minimum errors and high customer satisfaction. Allocate resources effectively to manage volume spikes. Compliance & Quality Control Share CV at 9149271539 or manika.singhal@v-konnect.com References are highly appreciated!! Warm Regards, Manika Singhal V-Konnect Associates 621,Udyog Vihar, Phase-V, Gurgaon Email: manika.singhal@v-konnect.com Phone: 9149271539 www.v-konnect...

Role & responsibilities Team Management Lead a team of Video KYC Officers ensuring performance targets are met. Monitor daily activities, call volumes, and quality of verifications. Coach and mentor team members to improve performance and compliance adherence. Operational Efficiency Ensure seamless video KYC operations with minimum errors and high customer satisfaction. Allocate resources effectively to manage volume spikes. Compliance & Quality Control Ensure KYC verifications adhere to RBI and internal bank guidelines. Implement periodic quality checks and audits to minimize errors/frauds. Customer Experience Drive superior customer service during onboarding. Handle escalations related to ...

Skill, Knowledge & Trainings: Skills The incumbent must demonstrate the following skills: Interpersonal skills Communication/drafting skills Familiarity with working in a highly computerized environment Knowledge Should have basic awareness of financial markets. Should have good working knowledge of MS Office. Basic awareness of IT. Training Training in financial products is not a pre requisite but would be considered as an added advantage Core Competencies: The incumbent must demonstrate the following skills: Commitment, Self Motivation, Adaptability, Integrity Fluency in Written & Spoken English Interpersonal skills Communication/drafting skills Basic awareness of MS Office Functional Comp...

Role & responsibilities KYC applications timely review, with a feedback in line with laid down Bank Policy and Procedures Ensure that onboardings are originated in compliance with established policies and procedures Assist to enhance the quality of vKYC applications Ensure regulatory compliance Maintain working knowledge of relevant legislation, statutory instruments, codes of practice, and organization policies, and ensure adherence Preferred candidate profile 1+ year relevant experience preferably at a high-growth tech startup in the financial services space Ability to analyze documentation, as long as outstanding attention to details Ability to read large volumes of documents effectively ...

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

As a VKYC Specialist at TVS Credit, you'll lead the end-to-end video-based KYC process for customer onboarding. This role helps rapidly scale digital lending via secure remote verification, ensuring compliance with RBI and internal policies. Role & responsibilities Conduct live video KYC sessions with customers verifying identity documents (Aadhaar, PAN, DL, Voter ID, etc.) and performing liveness checks Ensure pre-KYC compliance : Aadhaar OTP/eKYC or offline document retrieval from DigiLocker or CKYC Capture geo-tagging , time stamping, and record the customers consent during each session Perform real-time document validation , verify facial match, and challenge for liveness (gestures or li...

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Job Responsibilities: Handle VKYC Verification to address customer queries, complaints, and support issues. Resolve customer problems efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Provide accurate, valid, and complete information using the right methods/tools. Document all call information according to standard operating procedures. Follow communication scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Requirements: Excellent verbal communication skills in [English / Hindi / Regional Language]. Basic computer knowledge (MS Office, email handling, ...

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 8080126356 Ekta www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Role & responsibilities Handle Video calls in an efficient manner and ensure customer delight through exceptional service Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc Verify customers KYC documents on a real-time basis You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers Should be a team player and flexible with work patterns To ensure personalized service & end-to-end resolution is offered to customers calling at this channel Cross-sell : Provide information related to products, new offers and services at IndusInd Bank Ma...

Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Social Media Support-ORM HNI, Ultra HNI Customer Support VKYC Credit Cards Service Cross Sales Required Candidate profile Graduate/MBA - Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must Call 9773553319 - HR Simran/ 9082104424 - HR Sanika www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport