VKYC - Executive

TVS Credit Services

2 - 4 years

4 - 5 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

VKYC Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a VKYC Specialist at TVS Credit, you'll lead the end-to-end video-based KYC process for customer onboarding. This role helps rapidly scale digital lending via secure remote verification, ensuring compliance with RBI and internal policies.

Role & responsibilities

Conduct
live video KYC sessions
with customers verifying identity documents (Aadhaar, PAN, DL, Voter ID, etc.) and performing liveness checks
Ensure
pre-KYC compliance
: Aadhaar OTP/eKYC or offline document retrieval from DigiLocker or CKYC
Capture
geo-tagging
, time stamping, and record the customers
consent
during each session
Perform
real-time document validation
, verify facial match, and challenge for liveness (gestures or live tasks) .
Maintain
session records
and upload video transcripts for internal audit and secondary review, ensuring adherence to RBI-secured storage norms
Identify and
escalate mismatches, discrepancies
, or potential fraud promptly.

Preferred candidate profile

Bachelors degree in any discipline; degree in commerce, law, or IT preferred.
2–4 years in
financial services
, especially in KYC, onboarding, or customer verification roles.

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