General responsibilities Understand the current code base and build process for the McLaren applications Learn how these applications fit within the ME product so that changes are made in keeping with the wider code base and with a consistent approach to customer configuration Estimate, design and implement changes based on customer requirements Write clean, efficient, and testable code Refactor and renew existing code, keeping third party dependencies up to date Help with project infrastructure and deploying builds Contribute to technical documentation Work constructively with the QA team and other colleagues to make sure software is usable and solves business problems Respond to questions from the support team and other colleagues in good time Record information about requirements in Jira and link to code changes so that in the future we can trace and understand Essential requirements To be successful, you will need: A university degree in Computer Science, Engineering, or a related field (e.g. BSc) Good communication skills, including advanced English (CEFR C1 minimum) A background in software design and development (minimum 4 years experience) Skilled in C# Experience with WinForms development and COM interop Experience in Microsoft Office integration A working knowledge of C++ Confidence using source control Interest in learning new languages and technologies To be open and honest about estimates and when you need help Self-motivation, to see a job and do a job Resourcefulness and persistence, trying different tacks to get to a solution Flexibility, adapting as the needs of the business change

Key responsibilities Establish a team of additional developers that can develop our products with our full stack of technologies. Lead by taking ownership of the teams project delivery, and responsibility for the teams skills and productivity. Analyse, design, develop new components and services for our Uniface platform and products, contributing to our Oracle database schema and web services. Support and maintain our existing Uniface platform including the migration of our products across Uniface versions and upgrades. Maintain and develop applications that support and integrate with the core functionality in a range of technologies, including C#/.Net, JavaScript and Python. Involvement in the full development life cycle including requirements gathering, design, coding, unit testing and code documentation. Ownership of customer support issues from inception to completion, and management of support items across the team. Liaison across project teams to provide project updates, attend project meetings at all levels; follow and contribute to project management as required of an experienced technical team leader. Communicate effectively across Idox teams including Development, QA, Technical Support and Service Desk, and representing Idox with customers and users. To be successful, you will need: Experience of Senior Developer responsibilities, up to Team Leader level. Strong technical skills, particularly in Uniface, with a desire to continuously learn new technical skills. Relevant software development qualifications and/or experience; demonstrable exposure to software development lifecycles. Self-motivation, able to use your own initiative, work well in a team and individually. Effective problem-solving abilities with strong analysis skills, and to be able to own problems through to resolution. The ability to prioritize multiple tasks and show excellent time management skills. Excellent verbal and written communication skills, and to be able to engage with colleagues across the business in Pune and the UK. The flexibility to respond to changing demands and take on additional responsibilities as required. Additional desirable qualities: Exposure to other software development languages and platforms such as Web Applications, JavaScript/TypeScript. Experience of GIS and spatial applications and data. Familiarity with code versioning tools such as Git, and software building and automation platforms such as Git and Jenkins, and CI/CD processes. Understanding of REST API development and design.

Key responsibilities: Infrastructure Management: Design, build, and maintain scalable, highly available, and secure AWS environments. Manage and automate infrastructure as code (IaC) using tools like Terraform, OpenTofu, CloudFormation, Ansible. Optimize existing systems to improve efficiency, reliability, and performance. Monitoring s Incident Response: Implement comprehensive monitoring solutions using AWS CloudWatch, Prometheus, Grafana, or similar tools. Respond to incidents, troubleshoot issues, and conduct root cause analysis to prevent future occurrences. Develop and maintain runbooks and post-incident reviews to enhance incident response processes. Automation s CI/CD: Develop and maintain automated deployment pipelines using tools like GitHub Actions, GitLab CI/CD, Jenkins. Automate routine tasks, including monitoring, backups, and scaling operations. Collaborate with development teams to ensure smooth CI/CD processes and effective change management. Security s Compliance : Ensure systems meet security and internal governance standards, including data encryption, access controls, and logging. Collaborate with the security operations team to conduct regular security audits and vulnerability assessments, implementing remediation as needed. Enforce best practices in AWS identity and access management (IAM). Performance Optimization: Perform capacity planning and load testing to ensure systems scale efficiently. Optimize application performance, identifying and eliminating bottlenecks in the system. Utilize AWS services such as CloudFront, RDS, and ElastiCache to enhance performance. Collaboration & Communication: Work closely with internal teams to understand application requirements and provide infrastructure solutions. Advocate for best practices in infrastructure management and cloud operations. Communicate clearly with stakeholders, providing updates on system performance, incidents, and project status. TO be successful, you should bring Education: Bachelors degree in computer science, Information Technology Engineering, or a related field (or equivalent experience) Experience: 3+ years of experience as a Site Reliability Engineer, DevOps Engineer, Systems Administrator, or in a similar role. Extensive experience managing and automating AWS environments. Solid experience with infrastructure as code (IaC) tools like Terraform, OpenTofu, CloudFormation, or Ansible. Proficiency in scripting languages such as Python, Bash, Golang or similar. Technical Skills: Good understanding of AWS services (EC2, S3, RDS, Elasticache, EKS, VPC, etc.). Experience with containerization and orchestration (Docker, Kubernetes). Solid understanding of CI/CD pipelines and tools (GitHub Actions, Gitlab CI/CD, Jenkins). Knowledge of networking, security principles, and best practices in a cloud environment. Familiarity with monitoring and logging tools (Prometheus, Grafana, Loki, Promtail, CloudWatch, PRTG). Soft Skills: Strong problem-solving skills with a focus on root cause analysis. Excellent communication and collaboration abilities. Ability to work in a fast-paced, 24/7 production environment. Passion for continuous learning and improvement

We are seeking a skilled and motivated Site Reliability Engineer (SRE) with expertise in AWS to join our engineering team The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our cloud-based infrastructure You will work closely with development, DevOps, and security operations teams to build, monitor, and maintain scalable and resilient systems in a 24/7 production environment

Key responsibilities Assess, plan and organise the delivery of allocated work packages to meet agreed scope, budget, time and quality standards Install, configure and customise Idox software including ancillary products onto customer environments Take ownership of assigned tasks as agreed with the project manager and your line manager, and see them through to successful completion Liaise with customers to ensure the companys software is implemented and used as effectively as possible Familiarise customers with the software to demonstrate successful delivery and aid testing and acceptance Develop and maintain up-to-date detailed knowledge of the company’s products in accordance with a personal development plan Provide support and maintenance services to customers in collaboration with other groups within the company Compile and maintain required technical and project documentation Proactive assessment of areas for business process improvement within domain knowledge. i.e. suggesting areas for increasing efficiency and quality of services Achievement of 80% minimum utilisation target. To be successful, you’ll need to bring: Excellent communication skills, written and verbal High level of organisation, with good personal planning Previous experience of working technical delivery, ideally with UK based corporate customers. Good trouble shooting skills and able to independently and as part of a team. An understanding of the principles for Web development and deployment Enthusiasm for technology and learning new skills A basic understanding of relational databases such as SQL Server or Oracle Experience of server based operating systems such as Windows Server Willingness to work flexibly and travel, if required to do so. Additional desirable qualities: A true interest in technology, enjoying the deployment of software into client systems Ability to solve problems Inquisitive nature, striving to learn from customers and colleagues alike.

Key responsibilities Lead and mentor a small team of developers in our Pune Office whilst working in close collaboration with a UK based development team. Design, build, and maintain robust geospatial websites and applications. Collaborate with cross-functional teams to deliver innovative solutions on time. Support and optimize existing applications to ensure smooth functionality. Contribute to planning, technical discussions, and code reviews. To be successful, you will need Experience: Minimum 10 years of professional experience with React (ideally Next.js), and 3 or more years of experience with C#. Around 5 years experience in managing a team of 5-10 members Frameworks & Tools: experience in WebAPI is essential. Database Skills: Strong experience on SQL, Postgres LINQ, and Entity Framework (EFCore). Experience working in a matrix’s organizational structure Additional desirable qualities: Experience of automated testing to improve code quality Experience of secure software development Experience with HL7 and/or Healthcare software development would be a distinct advantage. A proactive problem solver with strong attention to detail and a passion for delivering high-quality solutions. Understanding of privacy and GDPR Experience of CD/CI pipeline Experience of AWS Experience of Docker Experience in team management activities such as task management, performance management, training management, progress reporting, identifying gaps in the area of process, knowledge etc Why join us? Exciting Projects: Work on a diverse range of projects with real-world impact. Collaborative Team: Join a talented and friendly team that values innovation and growth. Professional Development: Opportunities to learn and work with cutting-edge technologies. Dynamic Environment: Be part of a thriving company with a full order book and exciting prospects.

Role Overview: The Microsoft Power BI Developer (Intermediate) will be responsible for designing, developing, and maintaining Power BI reports and dashboards to support business decision-making. The ideal candidate will have a solid understanding of Power BI functionalities, data modelling, and report creation, coupled with the ability to work collaboratively with stakeholders to gather requirements and deliver actionable insights. Key Responsibilities: Report and Dashboard Development: Design, develop, and maintain interactive Power BI reports and dashboards based on user requirements. Create visually appealing and user-friendly reports that convey complex data insights clearly. Data Modelling: Build and manage data models, including the creation of relationships, calculated columns, measures, and hierarchies. Optimize data models for performance and efficiency. Data Integration: Connect to various data sources (e.g., SQL Server, Oracle, Excel, Azure, SharePoint) and integrate data into Power BI. Developer and maintain Dataflows V1+. Develop and manage ETL processes as needed to ensure data accuracy and timeliness. Requirement Gathering: Collaborate with business stakeholders to gather and document reporting requirements. Translate business needs into technical specifications and actionable data insights. Performance Optimization: Monitor and optimize the performance of Power BI reports and dashboards to ensure fast and efficient data retrieval. Troubleshooting and Support: Identify and resolve issues related to data accuracy, report functionality, and performance. Provide technical support and troubleshooting assistance to end-users. Documentation and Training: Document report development processes, data sources, and key metrics. Conduct training sessions or create training materials for end-users to maximize the use of Power BI tools. Publication Identify options for improved publication methods Ensure standard methods and/or reusable publications of reports Essential Skills and Experience: Technical Skills: Intermediate proficiency in Microsoft Power BI, including Power Query, DAX (Data Analysis Expressions), and Power BI Desktop. Experience with data modelling, data transformation, and data visualization best practices. Knowledge of SQL for data extraction and manipulation. Experience: Minimum of 2-3 years of experience as a Power BI Developer or in a similar role. Proven track record of developing and deploying Power BI reports and dashboards in a business environment. Analytical Skills: Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Attention to detail with a focus on data accuracy and integrity. Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders and present findings. Ability to explain technical concepts to non-technical audiences. Problem-Solving: Strong problem-solving skills with a proactive approach to identifying and addressing issues. Ability to work independently and as part of a team to achieve project goals. Project Management: Ability to manage multiple tasks and projects simultaneously while meeting deadlines. Experience in Agile or similar project management methodologies is a plus. Desirable Skills: Additional Tools and Technologies: Familiarity with other Microsoft tools such as SQL Server Reporting Services (SSRS), Microsoft Fabric, Azure Data Servicesetc. Awareness of other ETL/ELT tools such as AWS Glue Knowledge of other BI tools or data visualization platforms is a plus. Source Control exposure, ideally Git based Working knowledge of using Microsoft Teams on routine basis. Scripting methods e.g. PowerShell, Azure CLI Oracle and/or Postgres awareness. Certifications: Relevant certifications, such as Microsoft Certified: Data Analyst Associate or similar, are advantageous. Qualifications: Bachelors degree in Computer Science, Information Technology, Data Analytics, or a related field, or equivalent practical experience. Personal Attributes: Strong work ethic with a commitment to delivering high-quality work. Curiosity and eagerness to learn and adapt to new technologies and methodologies. Collaborative and team-oriented with a positive attitude.

The Microsoft Power BI Developer (Intermediate) will be responsible for designing, developing, and maintaining Power BI reports and dashboards to support business decision-making The ideal candidate will have a solid understanding of Power BI functionalities, data modelling, and report creation, coupled with the ability to work collaboratively with stakeholders to gather requirements and deliver actionable insights

Quality Assurance Engineers, Idox India Idox Software Pune, Maharashtra (Office based) Summary (2-min read) 1. Idox is a Product based Growing Company, listed in UK. Pune is its India branch. 2. We are looking forward for a team member who has: - a. Ability to understand the problem/issue at hand and solve the same without less or no hand holding. Basically, Problem solving will be key. b. Ability to find the solution on internet and implementing the same. c. Ability to ask right questions. d. Understand and Communicate well with the UK team (verbal and mail) e. Understand the requirement document in English f. Automation is a plus (any tool selenium, cypress etc) About the role With the success of our specialist Development and Testing activities based in our Pune office and ambitious growth plans to triple our number of employees in India in the next 18 to 24 months, we are recruiting for additional QA test engineers to join our team. There are career opportunities with Idox for junior, mid-level and experienced QA Engineers, we are looking for colleagues with leadership potential, as well as combined problem solving, manual and automated testing experience. Youll be joining an international community of Developers and QA professionals based in the UK, Ireland and Pune and working on an evolving portfolio of products, for eight different business streams. Each QA Engineer is mission critical, analysing customer requirements, ensuring that the software meets our expectations and liaising with the customer/UK team as necessary. Youll also be responsible for planning the testing process and creating and execution of the test cases. And then reporting on performance and feeding essential information back to the development team. Idox is a stable, independent company growing in Pune to expand our capacity and increase the versatility of our Pune hub. There will be plenty of opportunity for promotion and innovation as we grow, so if you have talent and energy to drive digital transformation for ourselves and our customers, this is the place for you. You’ll be allocated a buddy from day one and will benefit from regular technical and professional development reviews to refresh your skills and goals and keep Idox fresh in return. We are looking for Quality Assurance Engineers who are technically gifted, and want to build a career with Idox. Key responsibilities Analyse functional specs for completeness & testability Analyse test output, identify discrepancies and clearly document defects Establish and maintain a high level of customer/UK team trust and confidence Ensure requirements are testable Recognize document issues and develop options for issue resolution. Maintain, update existing and new Test cases using appropriate tools (like Jira). Participate in scrum meetings and ensure the project status and test status along with risks are updated Demonstrate features developed every sprint to the product team and gather feedback and communicate it as needed to the development team Update and maintain JIRA for bugs appropriately to ensure development and regression testing can be done. Perform Regression tests and maintain and update the regression test suites with updated features. Produce high quality test scripts with 100% test coverage to features and functions. Make self readily available for testing, certifying product releases, upgrades, hot fixes. To be successful, you’ll need to bring: Excellent communication skills, written and spoken English to: Assist in the facilitation of team and customer meetings Understand how to communicate difficult/sensitive information tactfully Understand the requirements/chat/mail from the UK team/customers, to create proper test cases of the requirements. Document and communicate the status of testing progress against plans, taking corrective action and escalation as necessary Prepare & deliver reports, recommendations or alternatives that address existing and potential challenges. Work Management: Ability to understand the problem/issue at hand and solve the same without less or no hand holding. Basically, Problem solving will be key. Finding the solution on net and implementing the same. Create & manage testing schedule & work plan for self Participate in deployments that may have to be planned for after-hours or on weekends. Required Knowledge and Skills: Testing Skills: SDLC & QA methodologies expertise Skills in designing and executing technical validation scripts to validate data flows across systems. Write test strategies that document testing approach to include: number/type of test cycles required, existing test scripts to use/update, new test scripts to write, environment requirements, training needs and backend system testing White-box testing Black-box testing UI testing API testing Reports testing Perform scheduled, ad hoc functional testing & regression testing Interacting with relational databases to create and validate test data results. Excellent communication with the UK team. Need to speak and understand English :- As will have to interact with the dev team (in UK) Good English comprehension skills. To understand the mails, requirement document or even a message in Teams. Additional desirable qualities: Skills with Selenium or Cypress About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 500 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.

Key responsibilities The installation, configuration, and maintenance of operating systems and platform software Development and administration of Mobile Device Management and desktop management systems Routine troubleshooting, environment capacity management and change control Processing assigned requests, interacting with the ticketing system Monitoring support systems: network monitoring, SIEM, Syslog, MDM, vulnerability management, to ensure environments are properly supported Keeping up to date with industry changes, security, bug reports Analysis and diagnosis of outages and raised issues. Documentation: Maintain comprehensive documentation of systems, processes, and procedures. Security: Ensure the security of systems and data through regular updates, patches, and security best practices. Provide out of hours support when required Adhere to Idox Information Security & Management System Policies. To be successful, you will need to bring : Hands on experience of administering Microsoft365 At least 3 years experience of Windows Server administration within a mission critical environment Experience of Linux OS administration Experience of VMware ESX/vCenter or other virtualisation technology Experience with cloud platforms such as AWS, Azure, or Oracle Cloud A good understanding of computer and network security systems (SIEM, Anti-Malware, Vulnerability Management) An understanding of basic networking principles, protocols and utilities A self-starter, able to see the bigger picture, and identify solutions to problems Comfortable working alongside a geographically diverse, multi skilled team, and supporting a 24/7 environment Additional desirable qualities : Any experience with Citrix ADC, Citrix Virtual Apps Experience with monitoring and logging tools (e.g. Grafana) Certifications such as Microsoft Azure Engineer, AWS Certified Administrator or similar. Experience with DevOps practices. Knowledge of networking concepts and protocols

Senior IT Engineer Idox IT Ops Team Pune, India About the role The Idox IT Support Team supports the business by designing, building, administering and maintaining the infrastructure for the companies network infrastructure and IT systems. You will be a core member of this friendly team, supporting day-to-day operations of the environments and associated systems and dealing with requests raised by staff and alerts from the various security and network monitoring systems. Planned growth for the Idox Group means that there is a stream of interesting projects, in addition to daily workflow, related to introduction of new technologies and environments. We are looking for a Senior Engineer who preferably has experience working with mission critical systems, within busy private and public cloud environments. Joining our team, you will be shaping and supporting the core infrastructure alongside our emerging DevOps technology and processes. In return gaining experience in a variety of technologies including Active directory, Cloud services, networking, storage and desktop environments. Key responsibilities The installation, configuration, and maintenance of operating systems and platform software Development and administration of Mobile Device Management and desktop management systems Routine troubleshooting, environment capacity management and change control Processing assigned requests, interacting with the ticketing system Monitoring support systems: network monitoring, SIEM, Syslog, MDM, vulnerability management, to ensure environments are properly supported Keeping up to date with industry changes, security, bug reports Analysis and diagnosis of outages and raised issues. Documentation: Maintain comprehensive documentation of systems, processes, and procedures. Security: Ensure the security of systems and data through regular updates, patches, and security best practices. Provide out of hours support when required Adhere to Idox Information Security & Management System Policies. To be successful, you will need to bring: Hands on experience of administering Microsoft 365 Experience of Windows Server administration within a mission critical environment Experience of VMware ESX or other virtualisation technology Experience with cloud platforms such as AWS, Azure, or Oracle Cloud A good understanding of computer and network security systems (SIEM, Anti-Malware, Vulnerability Management) Experience of Linux OS administration An understanding of basic networking principles, protocols and utilities A self-starter, able to see the bigger picture, and identify solutions to problems Comfortable working alongside a geographically diverse, multi skilled team, and supporting a 24/7 environment Additional desirable qualities: Experience with monitoring and logging tools (e.g. Grafana) Knowledge of networking concepts and protocols

Lead Full Stack Developer Pune (Office based) About the role We're seeking a Lead Full Stack Developer (React Next.js & C#) to collaborate with our UK-based team in designing, developing, and supporting next-gen Healthcare products. You'll lead a multi-disciplined team in Pune, work closely with stakeholders, and contribute to decision-making. We're looking for someone passionate about technology, with excellent communication skills, and experience in leading teams and dealing with stakeholders. Key responsibilities: • Lead and mentor a small team of developers in our Pune Office whilst working in close collaboration with a UK based development team. • Design, build, and maintain robust geospatial websites and applications. • Collaborate with cross-functional teams to deliver innovative solutions on time. • Support and optimize existing applications to ensure smooth functionality. • Contribute to planning, technical discussions, and code reviews. To be successful, you will need • Experience: Minimum 10 years of professional experience with React (ideally Next.js), and 3 or more years of experience with C#. • Around 5 years experience in managing a team of 5-10 members • Frameworks & Tools: experience in WebAPI is essential. • Database Skills: Strong experience on SQL, Postgres LINQ, and Entity Framework (EFCore). • Experience working in a matrix’s organizational structure Additional desirable qualities: • Experience of automated testing to improve code quality • Experience of secure software development • Experience with HL7 and/or Healthcare software development would be a distinct advantage. • A proactive problem solver with strong attention to detail and a passion for delivering highquality solutions. • Understanding of privacy and GDPR • Experience of CD/CI pipeline • Experience of AWS • Experience of Docker • Experience in team management activities such as task management, performance management, training management, progress reporting, identifying gaps in the area of process, knowledge etc.

Salesforce Administrator Pune, Maharashtra - India Key Responsibilities : Ensure the support inbox is covered for the Salesforce Sales Cloud environment. Ensure the support inbox is covered for the Certinia (PSA) environment. Regularly reviews system configuration for efficiencies (streamlining workflows, eliminating unnecessary custom fields, archiving, or purging old data, etc.). Monitoring inbox including work based on the needs of different users. Collaborate with end users to understand administrative needs, resolve issues, and meet business requirements. Handle all administrative functions including reports and dashboards, validations, custom objects, permission sets, approval workflows, email templates. Maintaining, enhancing, and creating flows. Assist in training of new PSA users / Salesforce Users. Resolve data quality issues and manage data imports. Creating and maintaining Certinia/Salesforce documentation for end users Play an important part in helping advance and support our Salesforce practices, alongside managing our environments and release process, including sandbox usage planning, metadata and data migration, environments comparisons and version control. Recommending & supporting apps and third-party products that can be used to enhance Salesforce/PSA. Support the administration of Salesforce Sales Cloud, Hubspot (marketing automation tool), Deal Hub (CPQ tool) & Clari (Rev Ops tool). Required Skills : 3 - 4 years experience with Salesforce (Lightning) Sales Cloud. Configuration skill set (workflows, validation rules, approval processes). 2+ years experience in flows. Experience in using data loader. Strong knowledge of Excel and proficient in other MS office tools. Minimum Salesforce Admin certification. Excellent written and spoken skills. Experience in supporting users, supporting tickets user queries, user training etc. Good to have: 2+ years of experience with Certinia. Hubspot experience. Salesforce Advanced Admin certification. PSA System Administrator certification. Nice to have: Certinia ERP knowledge Clari experience Salesforce Platform Developer 1 certification About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ around 500 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Values Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers, and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.