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Yudeekshaa Infotech
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Fresher VKYC Process - Hindi and English

Fresher VKYC Process - Hindi and English

Yudeekshaa Infotech

0 years

0 - 3 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

Hindi Communication Skills English vkyc Fresher video kyc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle Video calls in an efficient manner and ensure customer delight through exceptional service Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc Verify customers KYC documents on a real-time basis You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers Should be a team player and flexible with work patterns To ensure personalized service & end-to-end resolution is offered to customers calling at this channel Cross-sell : Provide information related to products, new offers and services at IndusInd Bank Maintain and adhere to compliance guidelines Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel Capture problem indicators, highlight and suggest improvements Adherence to monthly performance parameters Preferred candidate profile Looking for Fresher 2024 and 2025 batch, Fresher

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Yudeekshaa Infotech

Information Technology

Bangalore

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Fresher VKYC Process - Hindi and English