71 Video Kyc Jobs

Apply through Naukri or send your resume to melroy.soares@idfy.com Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri Details: Job Title: Executive-Operations Job Role: VKYC Verification Specialist Location: Marol, Andheri (Work from Office) Working Days: 6 days a week (Rotational off) Shifts: Rotational Shift (24 x 7) | ( 9 Hours shift) Eligibility Criteria: Any Graduation, HSc with a minimum of 2 Years of experience can also apply. Experience: 0 to 7 years (max) Interview Process at IDfy: Aptitude Test -> Round 1 -> Round 2 (All face-to-face interviews)| Marol, Andheri Responsibilities: Conduct video calls with customers to verify their identity and documents. Follow standard operating procedures and compliance guidelines while performing VKYC procedures. Communicate effectively with customers to guide them through the verification process and address any concerns. Ensure accuracy and completeness of documentation and information collected during the VKYC process. Collaborate with other teams, such as compliance and customer service, to ensure smooth operations. Skills Needed: Excellent communication skills. Strong attention to detail. Knowledge of KYC regulations. Comfortable with video conferencing and digital tools. Customer service orientation. Ethical conduct and confidentiality. Adaptability to changes. Join our dynamic team at IDfy and play a pivotal role in revolutionizing the VKYC process! If you're ready to take on new challenges and contribute to our mission of seamless customer verification, apply now and be part of our exciting journey. We look forward to welcoming you to the IDfy family! Job Types: Full-time, Permanent Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person

kyc-voice HSC with 1 year experience for KYC considering they have good communication and the salary we can offer is upto 25k in hand Graduate with 1 year banking exp Salary- 25k inhand + incentives Required Candidate profile Immediate joiner Good communication

kyc-voice HSC with 1 year experience for KYC considering they have good communication and the salary we can offer is upto 25k in hand Graduate with 1 year banking exp Salary- 25k inhand + incentives Required Candidate profile Immediate joiner Good communication

Tele- Relationship Manager Position Overview Job Title: Tele- Relationship Manager Corporate Title: NCT Location: Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This caters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The candidate will be part of cross-sell team based out of Mumbai and the primary objective is to nurture the Clients & Relationships by providing world class experience for their Banking, Investments, Risk & Lending requirements as well as new client acquisitions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Relationship Building / Deepening / Cross Sell Increase acquisition of target clientele across private/personal banking segments. Assist Head- Cross sell in conducting approved local level sales drives (micro events) to achieve acquisition and acquire new accounts from referrals, companies and existing networks. Work closely with the Relationship Management/Senior Sales Management team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book . Ensure smooth transition of customer management to the respective Relationship Management post acquisition. Deepening of mapped base by cross-sell of insurance and investment products. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Video KYC(Know Your Customer) Understand the requirements of Video KYC guidelines as per RBI and assist the prospects/ customers with account opening and KYC renewals through Video KYC mode. Incumbent will guide the customer on Video KYC requirements and follow the standard procedures laid down by the bank for Video KYC. Video KYC Agent Candidate should be able to conduct Video KYC sessions as per the process laid down for new account opening and KYC renewal. Tele-calling Incumbent will be part of various projects for new acquisitions, cross-sell and any ad-hoc calling activity to support branch banking. Your skills and experience The candidate should have experience in managing clients of 10 lacs & above for their Banking, Investments, Insurance & Lending requirements . Relevant experience in VRM- Virtual Relationship Management/ Tele Sales in Liability / Insurance market is mandatory. Minimum Experience: Candidates should have Wealth Management / Investment/ Insurance experience of atleast 3- 5 years or more of relevant experience . Candidates residing in Mumbai(Western Suburbs) will be preferred and currently looking for female candidates only Candidates with experience in Video Chats or experience in Video KYC will be preferred. Applicants are preferred from Banking especially foreign banks like Standard Chartered (Priority Banking) HSBC (Premier Bank) CitiBank (Citi Gold) DBS Bank (for 30 lacs plus segment) Or even Private banks like HDFC Bank Kotak Bank Axis Bank Candidate should have excellent communication in English and well groomed. Qualificationrequired is Post Graduation / Graduate . How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Title: Video KYC analyst Experience: 1 to 2 years Location: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles) Employment Type: Full-time Notice Period: Immediate to 30 Days Preferred *Note : Only profiles those matches above criteria will be contacted shortly for further interview process. Core Skills for a Video-KYC Analyst The Video KYC Analyst role generally bridges VKYC/AML compliance with customer interaction via video requiring both technical/compliance skills and strong interpersonal talents. Based on industry templates and existing job descriptions: Technical & Regulatory Competencies Video-KYC / AML regulations: Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements Document verification: Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags Regulatory knowledge: Awareness of legal frameworks governing video-KYC, including local regulations, is essential Video tools proficiency: Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions Data entry & record keeping: Maintain accurate logs, audit trails, and compliance documentation Analytical skills: Evaluate information critically, analyze customer profiles, and escalate anomalies confidently Communication & Interpersonal Skills Verbal clarity & professionalism: Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital Customer service orientation: Make customers feel comfortable, explain the process, and ensure a positive onboarding experience . Written communication: Write concise notes, escalate issues clearly, and maintain clean documentation work Soft Skills Attention to detail: Spot subtle inconsistencies in documents and behavior Time management: Handle verification within stipulated SLAs, manage multiple cases simultaneously Problem-solving & critical thinking: Know when to escalate, how to probe discrepancies, and how to make judgment calls work Integrity & ethical judgment: A foundational traitgiven you're verifying identities and preventing fraud. Preferred Qualifications Bachelors degree in Finance, Business, or a related field Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus

Responsibilities :- Conduct video KYC verifications for new and existing clients. Ensure all KYC documentation is complete and compliant with regulatory standards. Identify and escalate any suspicious activities or discrepancies. Maintain accurate records of all client interactions and verifications. Collaborate with the compliance team to ensure up-to-date knowledge of regulatory changes. Provide exceptional customer service during the verification process. Assist in the development and improvement of KYC procedures. Review and verifie client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Qualifications Bachelor's degree (Graduation )compulsory. minimum1 Year of previous experience in KYC. Strong understanding of regulatory compliance requirements. Excellent verbal and written English communication skills. High attention to detail and strong analytical skills. Ability to work independently and as part of a team. Skills KYC, AML, Video Conferencing, Regulatory Compliance, Customer Service, Data Entry, Analytical Skills

Responsibilities :- Conduct video KYC verifications for new and existing clients. Ensure all KYC documentation is complete and compliant with regulatory standards. Identify and escalate any suspicious activities or discrepancies. Maintain accurate records of all client interactions and verifications. Collaborate with the compliance team to ensure up-to-date knowledge of regulatory changes. Provide exceptional customer service during the verification process. Assist in the development and improvement of KYC procedures. Review and verifie client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Qualifications Bachelor's degree (Graduation )compulsory. minimum1 Year of previous experience in Video KYC KYC. Strong understanding of regulatory compliance requirements. Excellent verbal and written English communication skills. High attention to detail and strong analytical skills. Ability to work independently and as part of a team. Skills KYC, AML, Video Conferencing, Regulatory Compliance, Customer Service, Data Entry, Analytical Skills.

Company: M/s A J MOHAN AND ASSOCIATES (Chartered Accountancy Firm) Location: NOIDA SECTOR 4 ( Nearest Metro Station: Walking Distance from Sector 16 Metro Station, Noida ) Work Timings: 2PM to 11PM (Only Boys, Transport not provided) Job Description: - Conduct audit verification of files / documents DESK JOB - Should have attention to detail - Working knowledge of Excel Work Requirements: - Fresher - Desk Job - Attention to detail and pro-active attitude Contact: Email: hr@ajmohan.com About Us: M/s A J MOHAN & ASSOCIATES is a 1980 Established CA Firm, Headquartered at New Delhi with PAN India presence with major focus around Audit and Assurance, Finance and Management Consultancy. We are a Peer Reviewed firm from ICAI and are also an ISO 9001:2015 Quality Management Systems certified firm. We cater to a diverse portfolio of clients including prominent corporates and celebrated business houses, Central and State Government PSUs, and Public and Private Sector Banks and Financial Institutions spread across India.

Handle Inbound Video call customers to complete the Pre login verification Verify the details submitted by the customer/Sales at the time of policy selling and Documents submitted are matching Ensure APLVC is completed by the Right Party only Should maintain a Professional behaviour with the customer throughout the APLVC process. Give complete and correct information on all the product purchased by the customer Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Meet targets on productivity and Quality as well as Net Promoter score (NPS)as defined from time to time. Ensure customer delight” and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance REQUIRED QUALIFICATION AND SKILLS Qualification: Graduate Work experience in years: 1- 4 years Skills / experience required Candidates with preferably Insurance background/Voice - Customer service industry Candidates with fluency in local languages will be an added advantage (Kannada, Assamese, Bengali, Tamil and Malayalam,) Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotational shifts

Required to answer incoming calls from callers for Video KYC. Minimum 1 year of Experience in Tele selling, vkyc or tele banking, fintech . Hindi & English languages are mandatory, other regional languages are a plus.

Role & responsibilities 1.Ensure maximum conversion on the leads received for NTB accounts 2. Fulfill end to end process from acquisition to onboarding of clients and complete VKYC 3. Manage existing customer portfolio alloted by the bank 4. Achieve Cross sell Targets (Bill Pay, Mobile Banking, Internet Banking, funding etc)

*04 - 08 Years Mandatory experience in AML/KYC Analyst, Voice Support - 80%, email/chat support- 20% *International Banking/ International Voice Process experience along with KYC Analyst role is must Strong customer services and support skills must. Required Candidate profile 1. Comfortable for Voice process inbound Calls along the support through emails too. 2. Well Aware of Buplas assessment 3. Excellent Communication skills 4. Flexible with 24/7 or Night shift working

Key Responsibilities: * Conduct video KYC verifications * Maintain confidentiality at all times * Ensure compliance with regulatory standards * Collaborate with cross-functional teams on KYC processes

Walk In Axis Bank - VKYC Officer Mumbai Vileparle Contact : Ganesa Subramanian Number : 8056659888 (Whatsapp only ) share cv to this number Video KYC (VKYC) officer immediate JOINERS PREFERRED (max 20 - 30 days notice period only can apply) Mention Ganesa HR on top of your resume Job description Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the completing the Video based KYC norms to help the customer be digitally on-boarded, and should possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products. The VKYC Officer uses digital skills, operational knowledge and impactful client interactions to deliver on the promise of accurate and compliant VKYC for the customer and ensuring a pleasant journey in digital on boarding process, also exploring for any other up sell/cross-sell opportunities wherever possible. Key Responsibilities: Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customers product basics and mandatory features, advising clients on simple and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards. Utilize effectively all applications, tools, and databases used to process transparent end to-end client support. Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Qualifications: Optimal qualification for success on the job is: 2+ year of experience in BFSI industry, preferably in a phone/video banking/telesales setup. Prior experience is Banking ops/Sales preferred but not mandatory. Minimum of 15 Years of formal Education. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficient with systems related to Banking transactions and services and simple resolutions for video connects thru different devices. Strong willingness to work in a digital-banking setup Teamwork, verbal and written excellence, resilience and highly motivated. Must be flexible and understanding in a challenging and ever-changing environment Excellent communication skills both written and verbal es Preferred candidate profile Perks and benefits

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973

Role & Responsibilities: Team Management Lead and manage a team of Video KYC Officers to ensure achievement of performance targets Monitor daily activities, call volumes, and quality of KYC verifications Coach, mentor, and support team members to enhance performance and ensure adherence to compliance standards Operational Efficiency Oversee smooth and error-free Video KYC operations to maintain high levels of customer satisfaction Effectively allocate resources to handle volume fluctuations and peak workloads Compliance & Quality Control Ensure all KYC verifications comply with regulatory guidelines and internal quality standards Implement quality control measures and corrective actions to minimize errors

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West Contact Details : For scheduling your interview, you can either call or send your CV via WhatsApp. HR Rohan Phone : 8177871758 WhatsApp : 8177871758 Reach out now to secure your spot for the interview!

Job Title: Training/Quality Analyst Department Name: Training & Quality Experience required: 2-3 Years (BPO Training & Quality) Minimum Qualification: Graduate Location: Gurgaon Job Summary: We are looking for a dynamic Trainer & Quality Analyst to join our team. This position requires someone with excellent communication, people skills, and a strong eye for detail. The candidate will be responsible for training new and existing agents and performing call quality audits to ensure compliance with internal standards. Training Responsibilities: Conduct onboarding and process training for new hires. Deliver refresher sessions based on process updates, errors, and business needs. Follow the designed SOP, materials, manuals, and assessments. Monitor and evaluate agent effectiveness & approach Well aware about Quality tools & having good command on Analysis Quality Analyst Responsibilities: Monitor inbound and outbound calls for compliance and quality standards as per the designed targets. Provide structured feedback to agents & share the insights on performance and improvement areas. Share daily observations with the team and reporting manager. What we are looking for: 2-3 years of experience of Fintech/NBFC in Training and Quality roles. Knowledge in Video KYC norms. Strong communication and presentation skills to effectively convey information and feedback. Excellent analytical and observation skills to identify trends and areas for improvement. Ability to multitask effectively in a fast-paced environment. Proficiency in MS Office (Excel, PowerPoint) and various call monitoring tools. Solid understanding of key BPO metrics such as AHT, FCR, CSAT, QA Score, etc. Educational Qualification: Graduate in any discipline.

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 7796426964

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane West Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:-9822643973

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Noida sector 16 Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Noida sector 16 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Noida, Sector 16 Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Noida, Sector 16 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758