474 Team Lead Jobs - Page 4

Develop & implement sales strategies Drive business growth through the team Recruit, train, and manage a high-performing sales team Oversee the sales process from lead generation to closing deals Maintain long-term relationships with key customers Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On roll with HDFC Group Career growth

Develop & implement sales strategy Drive business growth through the team Recruit, train & manage a high-performing sales team Oversee the sales process from lead generation to closing deals Maintain long-term relationships with key customers Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On roll with HDFC Group Career growth

Recruit & manage a high-performing sales team Onboard team of DSAs & channel partners for business Meet sales targets and expand customer outreach Build strong relationship with customer to their need Find and develop new markets for improving sales Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On Roll - Full Time Insurance Career

As a technical contributor with over 7 years of hands-on experience, you will be responsible for leading the team in resolving technical blockers and supporting the tech lead. Your role will involve proactively working on different areas of work, understanding new modules, and gaining domain knowledge. You will need to exhibit excellent analytical and development skills, along with the ability to quickly grasp complex technical processes. Having solid architectural awareness and understanding performance considerations will be essential. Experience in React for a minimum of 3 years, working with distributed teams, and collaborating with Product Owners in an Agile/Scrum environment are key requirements. Your responsibilities will also include utilizing Microsoft VSTS/ADO, working with Microsoft Azure, understanding deployment processes and CI pipelines, and making decisions in the absence of the tech lead. Reviewing code, approving PRs for code check-ins, and having a good grasp of Scrum and agile methodologies are crucial aspects of this role. In addition to technical skills, you should possess personal attributes such as being customer experience-driven, having excellent communication skills to convey technical information effectively, and the ability to work under tight deadlines. You must also demonstrate exceptional problem-solving abilities, attention to detail, and the capability to encourage similar behavior in others. A pragmatic, proactive, and flexible attitude, along with a strong fail-fast, continuous improvement, and open feedback mentality, will be beneficial. Your inquisitive nature, desire to challenge the status quo, and commitment to improvement are qualities that will contribute to your success in this role.,

*Employment Opportunity: International Sales Strategist Team lead *Google Ads Sales Team Leader CTC up to 16 LPA* Are you ready to take on a dynamic role in international sales Head? We are seeking individuals with the following qualifications: - Graduation. - Minimum 2 year of experience in international B2B sales Team handling . - Proficiency in Online Google AdWords Sales. - Strong Team building of Sales expertise - Expertise in Brand Strategy, Sales Planning, and Excellent Negotiation Skills of Team mates. - Familiarity with Salesforce.com or other CRM platforms. - Proven track record in cold calling and lead generation of associates (exclusively international). - Strong verbal communication and exceptional empathy. - potential to analyse business fundamentals and implement diverse strategies effectively will be noticed by Folks. Pan India applicants are also welcome to attend the interview. Must be to relocate before joining date. Note: Candidates with experience in domestic sales, content review, or non-voice processes are not suitable for this role. We are specifically looking for professionals with international sales expertise. Compensation Package: - Maximum 16 LPA with 20% variable pay, incentives, and allowances. Work Details: - On-site employment in Hyderabad. - Rotational shifts including night shifts, with fixed Saturdays and Sundays off. - Two-way cab facility available. *Immediate Joining* (Candidates currently serving notice periods are welcome to apply). Interview Process: Screening, HR, and Manager Round. If Interested do share your resumes and references to below: Mobile no: 9121775473 Email: nandhini.axisservice@gmail.com Thank you for your interest, Nandhini.

Hi Job Seekers We have an opportunity for the role of Assistant Manager Role in Lucknow for domestic Voice Process. Job Title: Assistant Manager Operations (E-commerce Voice Process) Location: Lucknow, Uttar Pradesh Industry: BPO / Customer Service (E-commerce Voice Support) Work Mode: Work from Office (Relocation assistance not provided) Employment Type: Full-Time, Permanent Open for PAN India Candidates willing to relocate to Lucknow About the Company We are a leading BPO partner for India’s top-tier e-commerce platforms. Known for operational excellence and customer-centric solutions, we deliver high-quality voice support across the country. To strengthen our growing team in Lucknow, we are looking for an experienced and dynamic Assistant Manager – Operations with a proven track record in managing large teams in the BPO and e-commerce voice process domain . Role Overview As an Assistant Manager – Operations , you will be responsible for driving team performance, enhancing operational workflows, and delivering excellent customer service across voice-based processes. You will be the bridge between leadership and the support floor, focusing on KPIs, compliance, team morale, and escalation management. Key Responsibilities Lead and manage voice-based customer service operations for an e-commerce process Drive SLA compliance across AHT, CSAT, FCR, and Quality metrics Manage a team of TLs, QAs, and CSRs to ensure consistent performance Conduct team reviews, performance appraisals, and development planning Manage shift schedules, rosters, and real-time floor operations Handle client communication and escalations effectively Identify operational gaps and implement continuous improvement initiatives Work closely with cross-functional departments (HR, QA, Training, WFM) Generate and share detailed reports with stakeholders and senior leadership Eligibility Criteria Minimum 5 years of experience in the BPO industry , specifically in customer service At least 2 years of relevant experience in an Assistant Manager role or similar capacity Must have handled voice-based e-commerce customer support processes Graduation in any stream is mandatory Excellent English communication, team leadership, and analytical skills Willingness to work in rotational shifts (6 days working) Immediate joiners or candidates with a notice period of less than 15 days preferred Compensation Annual Salary: Up to 5.5 LPA (based on current CTC and relevant experience) Quarterly Performance Bonus as per company policy Opportunity to work with one of India’s fastest-growing e-commerce support partners Interview Mode: Virtual Relocation: Candidates from PAN India are welcome (no WFH option) How to Apply Interested and eligible candidates can share their updated resume on WhatsApp with Homa at 9696714723 (If unavailable, kindly leave a message with the subject line: AM Lucknow – E-commerce Voice .) Stay Updated on More Openings WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #AssistantManagerJobs #BPOJobs #EcommerceSupport #VoiceProcess #LucknowHiring #CustomerServiceCareers #AMHiring #SeniorOperations #TeamHandling #PanIndiaHiring #ApplyNow #NaukriHiring #LeadershipRole #OperationsManager #VoiceSupportJobs

Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Janvi.n@theinfinityspace.com. HR Janvi- 884 9405064

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Deepti 9235457455 Regards Deepti 9235457455

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

*Knows KPI Attrition , Shrinkage ,CSAT, AHT, SLA Must 1 year as a Team Leader on the paper frm International Customer support voice process then ONLY Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

Lead content strategy, manage a writer team, drive digital/social campaigns, brainstorm ideas, refine content, track performance, and stay ahead with trends and AI tools. Ensure quality, timely delivery, and collaborate across teams.

Role & responsibilities The Sales Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Candidates must have at least experience in an outbound sales process (Should be from BPO and handling NBFC / BFSI / Banking Process) Working with customers, suppliers and members, evaluate budgets, P&L and determine ways to simplify and improve the sales process. The role will entail assigning sales territories, mentoring members of their sales team, setting target, assigning sales training, full HR of the team and building sales plans. In the role you will also set goals, identify priorities and eliminate redundant activities to increase sales. Manage the overall running of the sales team Develop and implement strategic sales plans that expand a company's customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them. Developing and implementing new sales initiatives, strategies and programmed to capture key demographics Liaise and develop professional relationships with regional Representatives and Executives Attend conferences and exhibitions when required to identify opportunities Manage the relationship with MOL to generate more opportunities Oversee planning for following years business plan Ensure event and courses are updated on divisional websites Manage relationships with internal and external stakeholders Assist in account management for industry suppliers Oversee financial invoicing for all department activities within the set budget To liaise with the Commercial Manager, Courses & Events Team Leader and colleagues where necessary to include plans to implement any proposed changes and improvements To undertake other duties as requested Manage budgets and update financial records Preferred candidate profile Time management and prioritising workload Industry Knowledge and Experience desirable Working knowledge of Microsoft office Excellent organisational and time-management skills Excellent customer service skills People management skills Excellent oral and written communication skills Organisational skills and attention to detail Negotiation skills Salary Ranging Between 50k to 75k. Job Location: Whitefield Bangalore

Coordinates general Service-related activities performed by a team of professionals. Implements rules and regulations and leads teams in the Service domain. * Ensures adherence to public and regional standards and regulations. * Implements internal rules and regulations. * Acts as first level escalation instance. * Provides suitable work environment and implements people management processes. * Coordinates general Service-related activities performed by a team of professionals and controls execution according to the organizational guidelines. * Leads and/or coordinates a group of dedicated qualified professionals locally to achieve the targets set.

Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 5+ years of experience in software quality engineering, with a focus on fintech products and services Strong technical skills in testing methodologies, test automation, and software development practices Experience with test automation tools such as Selenium, Cucumber, and Appium Strong understanding of the financial services industry and relevant regulatory requirements Excellent communication, collaboration, and problem-solving skills Ability to lead and mentor team members Familiarity with Agile development methodologies

Designation: Operations Team Lead Location: Noida 5 Days Working Minimum 1 year of experience required in Team Handling with International Process Experience Package upto : 6.5 LPA for more info please call at 8076563944

Greetings from Invensis Technologies Pvt Ltd!!!!! Urgent Hiring for Team Leader to take care of the Call Centre Team. Position: Team Leader (1 No) Experience: 2-3 Years of Team Leader Experience ( Excellent knowledge of Excel ) . Education: Any Graduate for the relevant industry. Skills: Excellent verbal communication skills Shift Timings: US Shift - 5.30 PM to 2.30 AM (Flexible to work in night shifts) Location: Willing to Travel / relocate to J P Nagar, Bangalore. Office is in J P Nagar. Roles and Responsibilities: Monitoring daily operations and KPIs (Key Performance Indicators). Ensuring adherence to company policies and client requirements. Coaching team members to improve customer interactions. Conducting training sessions for new hires. Managing escalations and resolving complex issues. Experience: Min of 2-3 years of experience as a Team Leader. Should have good Verbal and Written communication skills. Should have strong knowledge in Excel and must be proficient in managing large data. Should be proficient in managing the existing team. Meet the productivity targets of clients within the stipulated time. Interested candidates can share their resume to HR : Karan WhatsApp : 7975093652 Mail ID : karan.hr@invensis.net Regards, Human Resource Invensis Technologies Pvt. Ltd.

Leading BPO in Mumbai(Malad) Hiring For Team Leader/Assistant Manager International Process CTC UPTO 8LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager Service Desk Process International Chat Process CTC UPTO 9.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in