474 Team Lead Jobs - Page 3

Greetings From Scorelabs Inc ! Manage the day to-day operations with a team of agents of their service levels, quality and productivity Handle a team of 10- 20agents voice process 6 days working Day Shift Sunday Fixed Week Off Required Candidate profile Must have min 2yrs experience as TL in the sales process (banking process) Must have graduation Both male / female eligible Please call to Suvarna - 9502739374 Perks and benefits Plus Incentives and other benefits

Lead and manage the activities of sales team. Identify business opportunities & Build strong client relationships. Implement sales strategies by analyzing market trends. Monitor sales targets & team performance. Meet & exceed revenue targets. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 6354326108 Sr HR Shubham Perks and benefits On roll with HDFC Group Career growth

Urgent Hiring - TL's and QA's (International Campaign) Greetings from Ienergizer !! We are currently hiring for the below leadership positions for international campaign. Interested and relevant applicants can share their CV on vanshika.kakkar@ienergizer.com or can WhatsApp on 9289640609 Team Leader - Ops * Applicants should have minimum 1 year of international experience in a Team Leader role * Prior Customer Support and BPO experience is mandatory * Strong communication & team management skills * Salary: Up to 8.4 LPA * Rotational shift - 5 Days working Quality Analyst * Minimum 1 year of experience as a QA (must be on paper) * Prior experience in international BPO is a must * Excellent communication Skills * Knowledge of quality metrics and QC tools * Salary: Up to 6.2 LPA ~ No Cabs ~ Virtual and F2F interviews ~ Immediate Joiners preferred ~ Required Excellent Communication Skills For more information about us, visit our website: www.ienergizer.com To apply, send your updated CV to: vanshika.kakkar@ienergizer.com Or reach out to me directly at: 9289640609 Looking forward to connecting with you Best Regards, Vanshika Kakkar TL - HR 9289640609

We are looking for the customer care team lead. who have an experience of handling 15-20 customer care executives. A candidate should known to the blended process, voice process and CRM. Required Candidate profile Excellent personality Experience with CRM tools. Strong communication skills

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION FOR MULTINATIONAL BPO Location- Bangalore (Shivaji Nagar & Kundlu Gate) Position - Team Lead Requirement - Graduate with minimum 1 year as Operations Team Lead & Total 4 years Experience in BPO can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation Salary - upto 5LPA (Depending upon last drawn) Interview Mode - Walk-in Language - English + Hindi Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Dear Candidates, We are Hiring For Sales Manager in Auto Loans, Used Car Loan, Car Loan. Handling the team of sales officer and sales executive. Education: Graduation Preferred. Handling Sales of Auto loans Car Loans, Used Car Loan DSA Channel. Handling Team of Sales officers and Sales Manager.

Senior Manager - Overseas Education Role. About the Role: We are looking for an experienced and passionate Senior Manager -Overseas Education to join our team and lead the counselling process for students aspiring to study abroad. The ideal candidate should have strong industry associations, proven team management skills, and deep knowledge of multiple countries visa and admission procedures. Key Responsibilities: End-to-End Counselling: Guide students through the entire admission and visa process for countries such as the UK, Canada, Australia, USA, and Europe. Lead Management: Ensure effective follow-ups, tracking, and conversion of each lead with a strong sense of ownership and accountability. Team Handling: Manage and mentor a small team (2-3 members), ensuring performance, motivation, and knowledge sharing. Associate Coordination: Maintain strong working relationships with key partners and associates like KC, SI-UK, IDP, and university representatives. Documentation Oversight: Review student documentation including SOPs, LORs, and financials, ensuring readiness for visa filing. Sales & Target Focused: Work towards monthly conversion targets and ensure consistent business contribution. Key Skills & Requirements: 3 to 7 years of relevant experience in overseas education counselling Strong connections and rapport with industry associates like KC, SI-UK, etc. Proven experience in team supervision and counselling process ownership In-depth knowledge of admission & visa procedures across multiple countries Excellent lead tracking, CRM usage, and follow-up practices Strong communication, interpersonal, and persuasive skills Why Join Us: Attractive package as per industry standards with incentives Opportunity to work in a fast-growing, student-first edtech environment Attractive performance incentives and growth opportunities Exposure to global education networks and premium training programs

Driving Innovation: Join Us as a Territory Manager at CARS24! What will you drive? Implementing and driving sales strategies to meet or exceed sales targets and goals. Leading, mentoring, and motivating a team of sales representatives to ensure they achieve individual and team objectives. Monitoring and evaluating the performance of team members, providing regular feedback, coaching, and training to enhance their skills and productivity. Building and maintaining strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction and retention. Preparing and presenting regular sales reports and forecasts to senior management, analyzing sales data to identify trends and opportunities for growth. Identifying and implementing process improvements to increase efficiency and effectiveness within the sales team. Collaborating with other departments such as marketing, product development, and customer support to align sales strategies with overall business goals. Keeping abreast of industry trends, market conditions, and competitor activities to inform sales strategies and tactics Who are we looking for? Proven experience in a sales leadership role, with a track record of achieving or exceeding sales targets. Strong leadership and team management skills, with the ability to inspire and motivate a sales team to achieve high performance. Excellent communication and interpersonal skills, with the ability to build relationships with clients, team members, and other stakeholders. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to inform strategic decisions. A customer-centric approach, with a commitment to delivering exceptional customer service and building long-term relationships. The ability to thrive in a fast-paced, dynamic environment, and adapt to changing priorities and business needs. A bachelors degree in business, marketing, or a related field is preferred. If this message catches your eye, consider it a green light from the cosmos. PS - Before you shift gears, make sure we're on the same track by connecting with a CARS24 insider. This could be a Launchpad to your destiny.

Senior/Lead Architect (Middle East) Pune/Vizag Stantec Global Design Center Design the Future. Lead with Purpose. Build for Impact. At Stantec, we dont just design buildings—we shape communities, inspire innovation, and create spaces that elevate lives. As a Lead Architect at our Global Design Center (GDC), you’ll be at the forefront of transformative design, leading multidisciplinary teams working directly with our Middle East team that define the future of architecture. Why This Role is Exceptional Lead High-Impact Regional Projects, in the Middle East: Take charge of architectural design for complex, large-scale developments across our team in 5 offices within the Middle East. Design World-Class Spaces: Collaborate with global studios to deliver iconic, sustainable, and award-winning projects in healthcare, education, commercial, and industrial sectors. Front-End Design Leadership: Be the face of design—engage with clients, shape early concepts, and drive design narratives from vision to reality. Futuristic & Sustainable Thinking: Champion innovation through BIM, parametric design, and immersive visualization tools like Enscape and Lumion. Global Collaboration: Work across time zones and cultures, coordinating with international teams and contributing to a truly global design dialogue. Hybrid & Remote Flexibility: Stantec supports flexible schedules that support work-life balance while staying connected to a dynamic, collaborative team. Key Responsibilities Lead and mentor a team of architects and designers through all project phases—from concept to IFC. Lead and execute global, forward-thinking projects across various sectors including healthcare, residential, commercial, education, industrial, and mission-critical facilities. Create a cohesive team environment and serve as the main point of contact for project delivery. Deliver Digital-based design solutions up to LOD 300, ensuring technical excellence and coordination. Spearhead clash detection workflows using Navisworks and BIM 360, ensuring seamless integration across disciplines. Drive design quality and innovation using tools like Revit, Rhino, Enscape, and Lumion. Collaborate with senior leadership within the Middle East to align project goals with client vision and community impact. Support cross-office resource planning and knowledge sharing to elevate design outcomes. What You Bring Bachelor’s/ Master’s degree in Architecture. 10+ years of experience in architectural design and delivery, with a strong portfolio of built work. Having experience of working on projects in the Middle East will be considered an advantage. Proficiency in Revit Architecture , BIM 360, and visualization tools. Strong understanding of international codes, detailing, and technical documentation. Excellent communication and leadership skills to inspire teams and engage clients. A passion for design excellence, sustainability, and shaping the future of the built environment. What You’ll Gain A platform to lead and grow our Middle East Architecture team in design innovation on global projects. A collaborative culture that values creativity, diversity, and continuous learning. Opportunities to grow into regional roles and influence design strategy. Access to cutting-edge tools, global knowledge networks, and mentorship from global industry leaders. Thanks & Regards, Shashank Waghmare Talent Acquisition Specialist shashank.waghmare@stantec.com Stantec Office No 701-702 801-802, Amar Tech Park Patil Nagar, Opp Balewadi Stadium Pune, Maharashtra 411 045 INDIA

Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of recruiters. Strategy Development: Create and implement effective recruitment strategies to attract top talent. Performance Management: Monitor team performance, analyze metrics, and implement improvements. Stakeholder Collaboration: Partner with hiring managers and department heads to understand hiring needs. Process Improvement: Oversee and optimize the recruitment process, from sourcing to onboarding. Compliance: Ensure adherence to employment laws and company policies. Relationship Building: Maintain relationships with external recruitment agencies and networks. Reporting: Track and report on recruitment progress and metrics. Training and Development: Provide training and mentorship to team members. Skills Required: Strong leadership and interpersonal skills. Excellent communication and negotiation skills. Strategic thinking and problem-solving abilities. Proficiency in using recruitment tools and technologies. Ability to manage and motivate a team. Knowledge of recruitment best practices and employment laws. Strong organizational and time management skills. Ability to adapt to a fast-paced environment. Role & responsibilities Preferred candidate profile

Hiring for Internatinal BPO Program manager and Supervisor Dear Candidates, Hiring for International BPO operations(chat & voice) Program Manager and Supervisor - Hyderabad Location 3+ Team Lead international experience on paper. Please find details below. Company: MNC Payroll: Artech Location: Hyderabad, Hi-tech city Mindspace. Work From Office Rotational shift/Night shift two way transportation 5 days working Contract : 6 Months Candidates with a minimum of 6 months+ Experience preferably in customer service background (calls, chats, etc.) Graduation must: Any Degree CTC: Max up to 7 LPA. DOJ : 29th September 2025 About Artech:Artech Infosystems Pvt Ltd (Artech India)- CMM Level 4 Company, formerly known as Softek Pvt Ltd, is a 34-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. The Artech Group, with its world headquarters in Morristown, NJ, USA, its global operations with special focus on the Asia-Pacific region. For more details kindly visit our website Artech - Intelligence is Human If you are not considering new opportunities, please provide me with your availability and I will update your profile so we don't contact you until that date. Warmest Regards, Sri Sravika Artech Infosystems Private Limited 9346016851 [HIDDEN TEXT]

Experience in Background Verification Team Lead is mandatory SLA adherence Coaching and feedback Should be good at escalation handling Should have good process understanding Should be okay with Rotational Shifts F2F Interview and WFO only

Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer issues effectively Monitor shrinkage, attrition, roster adherence, and daily reporting Drive continuous improvements in team performance through coaching and feedback Collaborate with cross-functional departments for seamless workflow Conduct regular team huddles, reviews, and performance tracking Eligibility Criteria: Graduate in any stream (mandatory) Minimum 4 years of overall BPO experience At least 1 year of on-paper team leading/people management experience in BPO operations Excellent communication in English and Hindi Strong leadership and analytical skills Should be comfortable with 24/7 rotational shifts (Day shifts for females) Immediate joiners preferred Salary & Benefits: Salary: Up to 5.5 LPA (based on current package and experience) 6 days working, rotational week offs No cab facility provided How to Apply: Interested candidates can share their updated resume on WhatsApp at 9696714723 (Homa) . If the call goes unanswered, kindly drop a message mentioning the role. Stay Updated: Follow our WhatsApp hiring channel for future openings: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #Hiring #TeamLeader #BangaloreJobs #VoiceProcess #EcommerceSupport #DomesticBPO #OperationsLeadership #TeamHandling #CustomerServiceJobs #ImmediateJoiners #CareerOpportunity #ShiningStarsITPL #ApplyNow

Role & responsibilities Preferred candidate profile

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

8-10 yrs exp in Insurance BPO/ITES Property and casualty insurance Setting clear performance targets for team Scheduling team shift patterns Managing day-to-day operations of team Ensure every team member achieves their KPIs Leading client meetings Required Candidate profile 3 years exp as Team Leader manage team of 15+ direct reportees comfortable working in night shifts (US Shift)

You will be responsible for the role of Principal Engineer specializing in Performance Testing with 7-9 years of experience. Your primary tasks will include a minimum of 7 years of hands-on experience in performance tuning, diagnostics, or monitoring. Additionally, you should possess at least 3 years of hands-on design and development experience in technologies such as Java, .NET, etc. As a Principal Engineer, you are expected to have a minimum of 5 years of Team Lead experience, leading a team with expertise in Project Planning, Estimating, or Project Management. Moreover, you should have a minimum of 7 years of hands-on experience with performance diagnostics tools like AppDynamics, Dynatrace, New Relic, CA APM (previously Wily Introscope), etc. You will be required to hold a Bachelor's degree or equivalent with a minimum of 12 years of work experience. Your role will involve driving Performance optimization initiatives, directly impacting product development and enhancing end-user experience. The ideal candidate should have experience in delivering software designed for high concurrency, scalability, or availability. Proficiency in using Application Performance Management (APM) tools such as AppDynamics, Dynatrace, New Relic, CA Introscope APM, HP Diagnostics is essential. Hands-on experience in collecting performance data, analyzing, troubleshooting, and tuning is also necessary. Exposure to Cloud, SaaS, and virtualization concepts along with performance concerns is highly desirable. Familiarity with application threading and concurrency concerns will be an added advantage. Preferred skills for this role include a track record of success in contributing to a team-oriented environment. You should demonstrate a proven ability to work creatively and analytically in a problem-solving environment. Excellent leadership, communication (both written and oral), and interpersonal skills are crucial. Moreover, the ability to steer organizational vision and strategy will be beneficial in this position.,

Knowledge of IMAP, POP3 account - Email Configuration, Thunderbird, Outlook Mailing Client Configuration Knowledge. Installation & troubleshooting - Win 7/8/10.Hardware Active Directory, DNS, DHCP, group policy, server, O365 Desktop & Laptop Required Candidate profile 2-10 yrs exp Installation of Network Printer & Scanner Wi-Fi configuration knowledge on iPad, iPhone & MAC book and mail,configuration them Basic Network troubleshooting knowledge Vendor coordination

Key Account Manager for farming or agricultural based BPO Experience Required: 23years in farming or agriculturally based BPO Prior experience managing a Headcount of 80+ sales officers, field agents, or tele sales Preferred background- working experience in farming or agricultural based BPO. 6 days working Excellent verbal skills basic English & Fluent Hindi + regional languages. Lead, mentor & supervise a sales team to ensure they meet targets Develop and implement outbound/field sales strategies across dealer and farmer networks Set sales quotas, monitor performance, and conduct regular reviews Coordinate lead generation, order processing, logistics, and payments. Provide technical support: product usage, safety, application guidance for pesticides/fertilizers Liaise between sales, marketing, production, and quality teams Prepare and present sales reports, forecasts, market insights, and competitor analysis. To Apply: Send resume to sonam.kumari@mounttalent.com Location: Noida sector 16

Hiring For Top MNC - Designation : Team Lead / Team Manager Role : Customer Support(Chat) Skills : International Chat + Retail Exp. is Must. Loc : Gurugram CTC-TL : Upto 12 Lpa, TM Upto 15 Lpa Madalisha 9783245789 Mahima 8696491328 Thanks,

Company: Edtech Exp: 7-11 Years Max CTC: 8.5 LPA Graduate/PG 2 Way Cab UK Shift Only Hyderabad candidates should apply Note- Walk-in Interview is mandatory. Interested Email: hr1@talentsyncsolutions.net Contact: 8096317698

Were Hiring– Team Lead (International Voice Process) Location: Bangalore Two-way cab provided We are seeking a dedicated Team Leader to guide and support a team in our international voice contact center. If you have over 5 years of BPO experience, including at least 1 year in a leadership role, this is an excellent opportunity to advance your career in team management. Key Responsibilities: Team Leadership: Guide, mentor, and lead a team; conduct regular reviews, meetings, and coaching sessions. Performance Management: Track KPIs (e.g., AHT, CSAT); set goals; implement strategies to meet/exceed targets. Quality Assurance: Conduct call audits; ensure adherence to quality standards; provide feedback and training. Operations Oversight: Manage daily workflows; handle escalations; coordinate with cross-functional teams. Reporting & Analysis: Deliver performance reports; analyze trends; recommend process improvements. Training & Development: Identify skill gaps; facilitate ongoing training; promote a learning culture. Compliance: Ensure adherence to company policies and industry regulations; stay updated on best practices. Qualifications: Education: Bachelor’s degree (any discipline) Experience: 5+ years in contact center operations, with 1 year in a leadership role (international voice process preferred) Skills: Strong leadership, communication, and problem-solving skills; proficient in CRM/contact center tools Other Requirements: Flexible to work in shifts (including nights/weekends); resilient under pressure; customer-centric mindset If you or someone you know fits this role, apply directly through the job post or share your resume at navya_b@trigent.com Role & responsibilities

Technical support Team leader 4B Role Designation Technical Team Leader Position Summary Manage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Required skill set General knowledge & skills: Knowledge of Microsoft windows queries.• Experience in managing teams• Able to coach, mentor, motivate and interact with people• Excellent verbal and written communications • Strong decision making and analytical ability • Demonstrate patience, passion for problem solving, ability to use knowledge bases, tools Technical skills Min.5 yrs. experience in working in Service Desk/ Microsoft windows Advance knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite• Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Job duties and responsibilities Effectively manage teams including tasks such as resource planning, career planning, performance management, attrition management etc.• Coach and help develop team members; help bridge knowledge gaps and overcome skill and will issues• Handle User/customer escalations and formulate actions to resolve any concerns and ownership till resolution• Regularly formulate and execute internal and external governance• Effectively handle client escalations and formulate actions to resolve any concerns• Work with the operations managers to obtain necessary resources like training and support for the teams requirements• Conduct quality assessment of agents’ performance and formulate trends for performance improvement of agents & teams• Ensure that the team members have the necessary knowledge and training to effectively deliver on their targets• Familiarize the team with the latest process update and changes, team and individual targets Education and other requirement Minimum experience of 2-3 years with relevant experience in windows• Any Graduate• A minimum of 1- 1.5 year in the role of a Team lead.• Willingness to work in rotational shifts Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

GUS Education India (GEI) Job Title :Team Lead Min 3 years Exp as Team Lead (International Voice BPO) Graduation Must CTC : Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation

GUS Education India (GEI) Job Title:Team Lead Overall 8 years of Exp Min 3 years as Team Lead(International Voice BPO) Graduation Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation