Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
Infor
>
Team Lead, HR Shared Services

Team Lead, HR Shared Services

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Infor

0 - 3 years

0 Lacs

hyderabad telangana

Posted:3 weeks ago| Platform: Indeed logo

Apply

Skills Required

onboarding offboarding payroll coordination data documentation consistency compliance training service regulations compensation drive automation hris integrity support audits servicenow management sap workday oracle leadership communication software technology entrepreneurship recruitment

Work Mode

On-site

Job Type

Full Time

Job Description

General information

Country

India

State

Telangana

City

Hyderabad

Job ID

46368

Department

Human Resources

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

The Team Lead, HR Shared Services is responsible for leading centralized HR operations and delivering consistent, high-quality services across the organization. This role demands a strategic thinker and operational expert who can collaborate cross-functionally to build scalable, compliant, and employee-centric HR processes.

Key Responsibilities :

Lead and manage the HR Shared Services team across multiple locations.
Oversee core HR operations including onboarding, offboarding, payroll coordination, benefits administration, and employee data management.
Prepare and maintain Knowledge Base articles, Standard Operating Procedures (SOPs), and process documentation to ensure consistency, compliance, and ease of training across HRSS functions.
Manage relationships with external benefits and compliance vendors, ensuring service quality, timely delivery, and adherence to contractual obligations.
Ensure vendor compliance with Indian labor laws, PF/ESI regulations, gratuity, and other statutory requirements.

• Collaborate closely with HR Business Partners (HRBPs), Talent Acquisition, Compensation & Benefits, and other stakeholders to co-create and refine HR processes that align with business needs. • Act as a strategic partner to stakeholders, translating business priorities into scalable HR solutions and driving alignment across functions.

Drive process improvements and automation initiatives to enhance service delivery and employee experience.
Monitor service level agreements (SLAs) and key performance indicators (KPIs) for HR operations and vendor performance.
Manage HR systems (HRIS) and ensure data integrity and security.
Handle employee queries and grievances related to HR services.
Support audits and ensure documentation is up to date and accurate.
Leverage ServiceNow to manage HR service delivery workflows, ticketing systems, and employee self-service portals.
Configure and optimize ServiceNow modules for HR case management, knowledge management, and reporting.

Qualifications :

Bachelor’s degree in Human Resources, Business Administration, or related field (MBA preferred).
10– 12 years of HR experience, with at least 3 years in a supervisor role within shared services.

• Strong knowledge of Indian labor laws and HR compliance. • Experience with HRIS platforms (HCM, SAP, Workday, Oracle, etc.).

Proven leadership and team management capabilities.
Excellent communication and stakeholder management skills.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor. You may access our privacy policy here.

More Jobs at Infor

Software Engineer, Senior

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Software Engineer, Senior

Hyderabad, Telangana, India

3 - 6 yrs

Salary: Not disclosed

Software Developer, Senior (CA)

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Data Migration Consultant

Hyderabad

4 - 5 yrs

INR 6 - 7 Lacs

QA Engineer, Senior

Hyderabad

3 - 8 yrs

INR 14 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Infor

Software Development

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Team Lead, HR Shared Services