Team Lead - Admissions Counsellor

Job Description

About IIDE IIDE – The Digital School is India’s leading digital marketing institute, known for its industry-driven curriculum, expert-led training, and high student success rate. We are on a mission to shape the digital marketers of tomorrow, and we’re looking for a Team Leader – Admissions to help drive our vision forward. Role Overview As the Team Leader - Admissions, you will be responsible for managing a team of counselors and actively driving admission closures to meet enrollment targets. The ideal candidate will have a strong background in sales, excellent leadership skills, and a passion for education. This role requires a results-driven professional who can motivate the team, optimize lead conversion strategies, and personally handle key enrollments to maximize revenue. Key Responsibility Areas (KRA) Team Management & Performance Optimization: Supervise, mentor, and support a team of admissions counselors to optimize lead conversions. Set and monitor daily, weekly, and monthly targets, ensuring achievement of enrollment goals. Conduct regular performance reviews, provide constructive feedback, and implement improvement strategies. Driving Admissions Closures (Personal Contribution to Sales): Actively engage with high-intent leads and personally drive admission closures. Handle complex student queries, objections, and escalations, ensuring successful enrollments. Assist the team in closing difficult cases and refining their sales techniques. Lead Conversion Strategy & Optimization: Develop and execute strategies to enhance conversion rates from inquiries to enrollments. Analyze lead performance data, identify bottlenecks, and implement data-driven improvements. Work closely with the marketing and operations teams to refine the student enrollment journey. Training & Development: Conduct ongoing training sessions to enhance the team’s communication, negotiation, and sales skills. Keep the team updated on IIDE’s program offerings, industry trends, and competitor insights. Foster a culture of continuous learning and professional development within the team. Reporting & Analysis: Track and report key performance metrics, including lead conversion rates, counselor productivity, and pipeline progress. Present insights and strategic recommendations to senior management for process optimization. Requirements What We’re Looking For: Bachelor’s degree in any field. 4+ years of experience in sales, admissions, or lead conversion, with at least 1 year in a leadership role. Strong understanding of sales funnels and conversion metrics. Excellent communication, negotiation, and leadership skills. Ability to manage a team while handling personal sales closures. Proficiency in CRM software (Leadsquared preferred) and MS Office Suite. Ability to thrive in a fast-paced environment and meet deadlines. Passion for helping students achieve their career goals through education. Why Join IIDE? Be part of a leading digital marketing institute shaping the careers of tomorrow. Opportunity to work in a dynamic, fast-growing, and supportive environment. Competitive salary and performance-based incentives. Continuous learning and career growth opportunities. Show more Show less