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2.0 - 6.0 years
0 Lacs
nashik, maharashtra
On-site
The System Administrator at Drivensteel Engineering Pvt. Ltd., located in Nashik, is responsible for designing, organizing, modifying, and supporting the organization's computer systems. This role involves upgrading and managing both software and hardware components. The IT System Administrator is required to address issues related to Local Area Networks (LANs), Wide Area Networks, and network segments, while also maintaining operating systems, business applications, security tools, web-servers, email systems, laptops, and desktop PCs. Key responsibilities of the System Administrator include installing, configuring, and maintaining servers and networks, monitoring system performance, creating backups to safeguard data, performing system upgrades, managing internal documentation through a Wiki, setting up accounts and workstations, ensuring network integrity and security, and monitoring and maintaining network servers like file servers, VPN gateways, and intrusion detection systems. The role also involves troubleshooting issues, ensuring system security and efficiency, installing and configuring software and hardware, managing network servers and technology tools, and upgrading systems with new releases and models. The ideal candidate for this position should have proven experience as a System Administrator, Network Administrator, or similar role. They should possess knowledge of databases, networks (LAN, WAN), and patch management, as well as system security and data backup/recovery. Additionally, expertise in scripting languages like Python or Perl, familiarity with various operating systems and platforms, resourcefulness, problem-solving aptitude, and knowledge of email client software such as MS-Outlook are essential. The System Administrator should also be proficient in managing local users, groups, access control on network resources, installing network printers on desktops, and troubleshooting problems related to domains and Microsoft Outlook versions. Qualifications required for this role include a BSc/B.A. in Information Technology or Computer Science. The System Administrator may also be involved in responding to technical support calls, setting up new computers, networks, and software, configuring user accounts and profiles, installing software updates, diagnosing network and software issues, managing hardware and software inventories, maintaining server backups, and keeping records of issues and solutions for future reference.,
Posted 3 days ago
12.0 - 16.0 years
0 Lacs
pune, maharashtra
On-site
The HRP Application Services Manager will collaborate closely with Operations Teams, Engineering, Information Security, and Service Desk to drive continuous enhancements in SaaS delivery. As an ideal candidate, you should possess a technical background and exhibit creative critical thinking skills to efficiently handle multiple tasks while ensuring effectiveness in execution. Your role will involve working closely with the team, providing support, mentoring, and fostering the development of a high-performing team. You will be responsible for maintaining HRP Operations Application Services strategies by overseeing staff management, offering leadership and supervision, and implementing policies and procedures that align with the team's objectives and the company's overall growth strategy. Your duties will include acting as a liaison between the Service Desk and the Application Services team to align daily tasks with business objectives, as well as coordinating with various departments to facilitate seamless communication and the removal of obstacles for the team. Moreover, you will be accountable for achieving the desired outcomes from the Application Services staff by setting expectations, monitoring progress, providing guidance, and enforcing relevant systems, policies, and procedures. In addition to managing and developing the team, you will play a crucial role in defining and supporting strategic plans for delivering SaaS services to HealthEdge Customers. This will involve leading technological research, coordinating project resources, conducting system audits, and implementing disaster recovery and security protocols to safeguard assets and uphold service quality. To excel in this role, you should have 12-15 years of experience in IT Operations, Configuration Management, Change Management, and System Administration within a complex environment. Additionally, you must possess a minimum of 5 years of experience in people management and system administration on either Linux or Windows platforms. Familiarity with public cloud infrastructure setup, knowledge of SaaS services delivery models, and understanding of ITIL practices will be advantageous. Your problem-solving skills and ability to leverage your technical expertise to mentor and guide the team will be key for success in this role. Continuously updating your professional and technical knowledge through workshops, publications, networking, and staying informed about industry best practices will be essential to contribute effectively to the team's efforts and achieve desired outcomes.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for managing and maintaining the UltiPro HRIS system to ensure accurate and efficient processing of employee information. Your role is crucial in supporting the HR department by handling system administration, data analysis, troubleshooting, and compliance. Your key responsibilities will include administering and maintaining the UltiPro HRIS system, troubleshooting and resolving system-related issues, managing user access, roles, and permissions, generating, analyzing, and interpreting HR reports, ensuring data integrity, providing insights and recommendations based on HR analytics, training HR staff and employees on UltiPro functionalities and best practices, serving as the first point of contact for UltiPro-related queries, developing user guides and documentation, collaborating with the IT department to resolve technical issues, ensuring compliance with data protection regulations and company policies, and assisting in configuring system workflows, approvals, and automations to optimize HR processes. To be successful in this role, you should have at least 5 years of experience in UltiPro HRIS system administration and support, a strong understanding of HRIS platforms, data management, and reporting tools, proficiency in HR data analytics and reporting, experience in system troubleshooting, user training, and workflow automation, familiarity with compliance regulations related to HR and data privacy, excellent problem-solving skills, attention to detail, and strong communication and collaboration skills. Preferred qualifications include experience with UltiPro API integrations and system customizations, knowledge of SQL queries and HR data extraction techniques, and experience in HR process optimization and automation.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an IT Database Administrator (DBA) at Craft Silicon in Bengaluru, you will play a vital role in providing technical support, network administration, system administration, troubleshooting, and overall management of information technology systems within the organization. This full-time on-site position requires a deep understanding of database management, SQL, IT infrastructure, and security systems. To excel in this role, you should possess Technical Support, Network Administration, and System Administration skills along with troubleshooting and Information Technology expertise. Your proficiency in database management and SQL will be essential for maintaining and optimizing the organization's databases. Experience with IT infrastructure and security systems will enable you to ensure the smooth operation and security of the company's IT systems. Your strong analytical and problem-solving skills will be put to the test as you tackle complex IT challenges and proactively identify and resolve issues. A Bachelor's degree in Computer Science or a related field is required for this position, and possessing relevant certifications such as Oracle or Microsoft SQL Server will be considered a plus. Join Craft Silicon, a renowned financial/technology solutions provider, and contribute to powering next-generation microlending institutions with innovative IT solutions. Be a part of a globally recognized software group that is at the forefront of revolutionizing the financial industry with cutting-edge technology. If you are passionate about IT, possess the required skills and qualifications, and are eager to take on a challenging role in IT DBA, we encourage you to apply and become a valuable member of our dynamic team at Craft Silicon.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for transactional processing of purchase order and non-purchase order backed invoices. You will respond to queries from vendors and internal partners, conduct audits of invoices and expenses for compliance with company policies, and resolve discrepancies with relevant stakeholders. Additionally, you will provide accurate support to vendor inquiries and administer the company's corporate card program. Your role will involve system administration of expense management tools, collaborating with technical teams to address problems, and establish effective relationships through written and verbal communication. You will update daily cash flows, maintain bank reconciliation statements, ensure Income Tax and GST compliances, and manage the petty cash system effectively. To excel in this role, you should have the ability to learn quickly, think independently, and develop new processes and analyses. Strong organizational skills, multitasking abilities, and time management are essential. Sound accounting skills, interpersonal skills, and the ability to work independently and with a team are crucial. Previous experience in a startup environment, especially in SaaS, would be preferred. Proficiency in Zoho and Google Workspace is required for this role. The compensation is competitive, and the joining is expected to be immediate. The location of the job is Noida.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
raipur
On-site
The ideal candidate will be responsible for creating, installing, and managing databases to ensure optimal database performance. This includes analyzing database issues, monitoring performance, and handling database migrations. You should have expertise in PostgreSQL database installation, configuration, and administration, along with experience in database security, backup, recovery, and high availability. Strong SQL development skills, query optimization, and performance tuning are essential, as well as a solid understanding of logical and physical database design, data modeling, and enforcing database and coding standards. Additionally, you should be able to generate reports and statistics using database queries and possess excellent problem-solving, communication, and documentation skills. Qualifications: - Very good technical skill in PostgreSQL Database Administration - Ability to work in a team and manage team members when required - Excellent communication skills - Smart with a very good personality - Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study If you meet the qualifications and are interested in this opportunity, please share your resume with joshidas@genesishh.com.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Windows Server & Cloud Administrator at Prism IT Solutions Pvt. Ltd., you will be responsible for server administration, system administration, troubleshooting, technical support, and patch management. Your role will involve working on Windows Server and Cloud environments, handling Active Directory and user administration, as well as installing and troubleshooting remote access tools like TS Plus and RHosting. To excel in this role, you should have strong server administration and system administration skills, along with the ability to troubleshoot issues and provide technical support. Knowledge of network security, protocols, and experience in working with Windows Server and Cloud environments are essential. You should possess excellent problem-solving abilities, communication skills, and the ability to work effectively in a team. Applicants for this position must be residents of Pune.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will integrate strategic priorities into a Requirements Traceability Matrix throughout the system life cycle. Your responsibilities will include configuration and change management, participating in configuration control boards, processing change requests, and coordinating with technical support organizations. Additionally, you will assist in Technical Implementation using best industry practices and perform system administration, system maintenance, and sustainment engineering for development, testing, and production environments. As part of your role, you will implement problem resolution by conducting system troubleshooting and requirements and software analysis at various stages of the system life cycle. You will be responsible for program and technical planning, resource management, and providing well-thought-out technical solutions based on best business practices. Your duties will involve providing configuration, support, maintenance, and troubleshooting of Windows servers within an Active Directory environment. This includes creating, maintaining, and deleting user accounts, groups, and rights within Microsoft Active Directory, as well as managing Microsoft Group Policy within the environment. You will also manage DNS, DHCP, WINS, VPN, IIS, and FTP services within a Microsoft Active Directory environment. Furthermore, you will maintain documentation such as Standard Operating Procedures (SOPs), Lifecycle Management Plans, Installation and Support Guides, After Action Reports, and Disaster Recovery Plans. You will also be responsible for implementing and managing DevSecOps or DevOps practices to improve the efficiency and security of the infrastructure. Collaborating with cybersecurity teams to implement and maintain vulnerability management processes will be a key aspect of your role. You will also troubleshoot infrastructure-related problems and ensure timely resolution to enhance the overall performance and security of the systems.,
Posted 3 days ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
About The Position Job Description Summary: Delivers High Performance Computing (HPC) application and infrastructure solutions that support complex, compute intensive workloads, parallel filesystems, low latency networks, artificial intelligence (AI), and machine learning (ML), About Chevron IT The Information Technology function?empowers?all of Chevron to harness the benefits of information and digital technologies to drive competitive advantage, Our thirteen IT digital platforms maximize value creation by empowering teams to accelerate innovation, capitalize on scale, drive efficiency and reduce duplication, and speed access to quality data to unlock opportunities across business units and functions Organized around business capabilities and digital products, the digital platforms span Chevrons global integrated oil and gas value chain, Our Business Units partner with the enterprise digital platforms to drive effective engagement between IT and all of Chevron with a clear focus on efficiently delivering better, faster results, Our IT Engineering personnel chapters offer a flexible staffing and assignment model that allows us to bring the right skills when and where they are needed -and ensure we are focusing on efforts that drive the highest business priorities, The Global Capability Center (GCC) IT department contains platform teams who are members of the four Petro technical digital platforms and IT Foundation Platform including Surface, Subsurface, Wells (Drilling), and Health, Safety, Environment (HSE), and IT Foundation Digital (ITFP) These teams operate in a matrix environment with priorities determined by global Product Owners and Product Managers, About This Position The Global Capability Center (GCC) Cloud Engineer HPC Storage is a key technical engineer accountable for delivery and support of products and services to Chevron workforce The product team is part of the HPC Product line within the IT Foundation Digital Platform This Product line is responsible for digital delivery and support of HPC products and services to the Chevron Enterprise The expectation for this role is 5-10 years of relevant experience, Key Responsibilities The Role: As a Cloud Engineer HPC-Storage you are responsible for providing application and infrastructure solutions that support complex, compute intensive workloads, parallel filesystems, low latency networks, artificial intelligence (AI), and machine learning (ML), The successful candidate will partner with scientists, engineers, and other HPC PL experts to deliver HPC solutions that fully leverage the computing resources on premises and in the cloud, Responsibilities Design, implementation, and support of NetApp storage systems, Administration of Azure NetApp files and Cloud Volumes ONTAP, Administration of on-prem and cloud-hosted Linux systems, Implementation of automation of system management, maintenance, and monitoring, Troubleshooting, incident, and problem management, Performance monitoring and optimization, Required Qualifications Technical Knowledge and SkillsThe preferred candidate will have knowledge and at least 5 years experience in Linux, Cloud, and NetApp storage system administration experience in a large-scale enterprise environment plus one or more of the following areas: Azure NetApp Files (ANF), Cloud Volumes ONTAP (CVO), parallel file systems ( e-g , Lustre), Azure virtual machines, Azure networking, underlying infrastructure supporting Oil and Gas applications, and configuration management technologies ( e-g , Ansible, PowerShell, Python, and Azure), Bachelor's degree in Computer Science, Information Systems, or comparable field Chevron participates in E-Verify in certain locations as required by law, Show
Posted 3 days ago
2.0 - 5.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Alorica India Private Limited is looking for IT.IT Quality.End User Support.Technician II to join our dynamic team and embark on a rewarding career journey Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects
Posted 3 days ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
ServiceNow Developer ServiceNow Technical Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best practice and collaborate with team members to achieve project goals. Their ServiceNow skills are kept on the bleeding- edge, they innovate IP on the platform, and serve as technical subject matter experts to clients and teammates. Why we think this position is great: ServiceNow Technical Architects work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform. Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project. You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently. This role performs system administration support clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc. Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people. Primary Responsibilities: Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practice to create lasting value and enhanced experiences Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency and quality Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities Lead sprint planning and review meetings, ensure the technical team follows the NTT methodology, and drive towards successful project completion
Posted 3 days ago
3.0 - 8.0 years
10 - 12 Lacs
Ahmedabad
Work from Office
Jobs At CCIL - ccil - The Clearing Corporation of India Limited Jobs At CCIL - ccil Job Description of : Application & Functional Support -Ghandinagar Gift City Job Title : Assistant Manager II /Deputy Manager I Department : Information Technology Reports To : Sr. Manager Experience : 3-8 Years Preferred Qualification : BE/B Tech Required Qualification : B.E./B Tech/BSc (with PG Dip Computers)/ BSc (IT) / MCA Skill, Knowledge & Trainings : Skills: Mandatory: The Application Support Engineer will work in shifts (excluding night shifts). Must have hands-on experience in deploying and supporting applications built on the Java stack in a Linux environment. Proficient in working with PostgreSQL database technology. Experienced in deploying web applications on Apache web servers. Strong hands-on experience with the Linux operating system. Practical experience with IBM WebSphere MQ Series (both MQ Server and Client) is required. Knowledge: The incumbent must possess strong proficiency in the following areas: Spring Boot, Spring Framework, Java, REST APIs, and React JS. Basic troubleshooting skills for both Windows and Linux operating systems. Ability to provide first-level support for LAN and WAN networks. Capable of accurately understanding and diagnosing technical issues over the phone and delivering appropriate support. A good understanding of ISO 20022 standards and payment systems is a plus. Core Competencies : As per Knowledge and Skills given above Functional Competencies : Banking / KYC Job Purpose : To provide application support and maintenance for Java-based applications, along with offering member support via phone and email. Area of Operations : Application Support and Maintenance Provide both technical and functional support to member banks via telephone and email Key Responsibility : Application Deployment & Maintenance: Responsible for the deployment and ongoing maintenance of assigned projects. Production Support: Ensure production support for payment systems by performing the following tasks: Beginning of Day (BOD) activities Intra-day application monitoring End of Day (EOD) activities Patch upgrades Web server installation Troubleshooting and analysis Maintaining production Standard Operating Procedures (SOPs) and deploying production releases Investigating user queries through database queries (SQL), application log file analysis, order and trade issues, and application flow interruptions Team Liaison: Collaborate with other teams, including Network, Infrastructure, and System Administration. Member Bank Support: Provide both technical and functional support to member banks via telephone and email. User Coordination: Coordinate with users to resolve issues and ensure smooth operations. Any Other Requirement : WORKING CONDITIONS Should be ready to work in pressure situations and in Shifts (No night shift). Personal Attributes The incumbent must demonstrate the following personal attributes: Good Team Player, ability to take responsibility of work assigned and ready to learn new technologies.
Posted 3 days ago
2.0 - 5.0 years
20 - 25 Lacs
Gurugram
Work from Office
Expertise ASP.Net Technical Architecture Apply Now View Job Technical Architect / Senior Technical Architect .NET - Gurugram, India Qualification :- Graduate , Post Graduate (Any) Key Skills :- Technical Architecture, MySQL, ASP.Net, Architecture, Software Developments, VMWare, Javascripts SQL, Java Framework, Senior Techincal Architecture, .Net, Code review. Roles and Responsibilities Understand company needs to define system specifications. Plan and design the structure of a technology solution. Communicate system requirements to software development teams. Evaluate and select appropriate software or hardware and suggest integration methods. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members. Assist with solving technical problems when they arise. Ensure the implementation of agreed architecture and infrastructure. Address technical concerns, ideas and suggestions. Monitor systems to ensure they meet both user needs and business goals. Lead the architectural design and optimization of ASP.NET and Windows Applications, ensuring robustness, scalability, and performance. Collaborate with cross-functional teams to gather and translate business requirements into technical solutions and the creation of detailed architecture design (Database/Application). Conduct in-depth technology evaluations, recommending and implementing the latest ASP.NET frameworks, Windows application technologies, and SQL database enhancements. Drive the development of architectural patterns aligned with the long-term vision of our software products. Perform comprehensive code reviews, ensuring adherence to ASP.NET, Windows Applications, and SQL coding standards and architectural guidelines. Conduct planned and unplanned audits . Requirements and Skills Proven experience as a Technical Architect. Hands-on experience with software development and system administration . Understanding of strategic IT solutions. Experience in project management and service-oriented architecture (SOA). Knowledge of selected coding languages (e.g. JavaScript, Java). Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL). Experience in cloud technologies (e.g. VMware). Excellent communication skills. Problem-solving aptitude. Organizational and leadership skills. BSc/BA in Computer Science, Engineering or a related field. Perks and Benefits 5 Days Working, Medical Insurance Position : Sr. Software Developer
Posted 3 days ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Install, configure, and upgrade SAP systems (ECC, S/4HANA, BW, CRM, etc.) across different platforms (Unix, Linux, Windows). Perform SAP system administration tasks such as client copy, transport management, system refresh, and patching (Support Packages, Kernels, etc.). Monitor SAP system performance and tune SAP and database parameters to optimize system availability and responsiveness. Manage SAP security including user administration, roles, authorizations, and compliance with security policies
Posted 3 days ago
5.0 - 7.0 years
9 - 13 Lacs
Mumbai
Work from Office
for a skilled SAP Basis Consultant with 5-7 years of experience in SAP system administration. The ideal candidate will have a strong understanding of SAP infrastructure, database administration, and system monitoring. Responsibilities: 1. Install, configure, and maintain SAP systems including ECC, S/4HANA, BW/4HANA, and Solution Manager. 2. Perform system upgrades, patches, and enhancements as necessary to ensure system stability and performance. 3. Monitor system performance and health, troubleshoot issues, and implement solutions to optimize performance and minimize downtime. 4. Manage SAP security including user administration, roles, and authorizations. 5. Collaborate with other IT teams to ensure integration between SAP systems and other enterprise systems. 6. Provide technical support and guidance to the SAP team and end-users. 7. Implement and maintain backup and disaster recovery procedures for SAP systems. 8. Stay updated with the latest SAP Basis technologies and best practices. Requirements. 1. Bachelors degree in Computer Science, Information Technology, or a related field. 2. Experience with SAP system monitoring, performance tuning, and troubleshooting. 3. Knowledge of SAP security concepts and best practices. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and as part of a team.
Posted 3 days ago
5.0 - 10.0 years
13 - 17 Lacs
Hyderabad
Work from Office
**Role Type:** Permanent Are you an experienced SAP Basis and Security professional looking for your next career opportunity? Do you have a passion for ensuring the stability and security of SAP systems, including S4 HANA implementations? If so, we want you to join our dynamic team at ITHR 360 Consulting! At ITHR 360 Consulting, we specialize in delivering innovative SAP solutions that empower organizations to maximize the value of their SAP investments. Join us in shaping the future of SAP technology and making a difference in the industry. **Role Overview:** As a SAP Basis and Security Mid Level Consultant, you will play a crucial role in maintaining the stability, integrity, and security of SAP systems. Leveraging your expertise in SAP Basis and Security, you will support end-to-end implementations, ensuring seamless integration and adherence to best practices. **Key Responsibilities:** - Perform SAP system administration tasks, including installation, configuration, and maintenance of SAP systems. - Implement and maintain SAP security policies and procedures to ensure the confidentiality, integrity, and availability of SAP systems. - Conduct system monitoring, performance tuning, and troubleshooting to address issues and optimize system performance. - Collaborate closely with cross-functional teams to implement security controls, manage user access, and mitigate risks. - Provide expert guidance and support to project teams, ensuring compliance with regulatory requirements and industry standards. **Requirements:** - 5+ years of relevant experience in SAP Basis and Security administration. - Proven track record of supporting at least 1 S4 HANA end-to-end implementation. - Strong understanding of SAP architecture, administration, and security concepts. - Experience with SAP authorization concepts, role design, and user management. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. - Immediate availability for joining is preferred. **Why Join Us?** - Opportunity to work on exciting projects and gain exposure to cutting-edge SAP technologies. - Collaborative and supportive work environment that fosters professional growth and development. - Competitive compensation package with comprehensive benefits. *ITHR 360 Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*
Posted 3 days ago
5.0 - 10.0 years
25 - 27 Lacs
Bengaluru
Work from Office
About the Role: As a Technical Support Engineer, you will be part of highly skilled talented Customer Support team who will work with CrowdStrike customers globally. The role will involve working with internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment. What Youll Do: Serves as customer liaison with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Resolves customer problems via telephone, email, chat or remote access. Research customers technical issues in a timely manner and follow up with recommendations and action plans. Escalates cases to management when customer satisfaction comes into question. Participates in functional groups to identify and drive resolution for escalated cases. Contribute and utilise internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. Create knowledge base content and systems to capture new learning for reuse throughout the company and user base. Lead technical communications within the team to share best practices and knowledge. Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service. Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Exceeds customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possible. Collect information and document bugs with Engineering for product issues that are impacting customers. Pushes creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements to delight customers. Subject Matter Expert on one key product feature. What You ll Need: 5+ years of customer support, technical support, system administration or related customer facing role. Expertise in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues. Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment. Ability to learn new technologies quickly. Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.) Ability to work independently with little direct supervision and as a part of a team. Outstanding analytical and organisational abilities. Ability to remain calm, composed and articulate when dealing with tough customer situations. Bonus Points: Experience supporting Kernel level security solutions Experience supporting hybrid environments Experience supporting security applications such as AV, VPN, Firewall, proxy. Linux troubleshooting experience a plus Experience with Splunk Experience with troubleshooting Windows and Mac MCP or higher a plus #LI-NR1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe If you need assistance accessing or reviewing the information on this website or need help submitting an application for for further assistance.
Posted 3 days ago
0.0 - 2.0 years
3 - 4 Lacs
Mohali
Work from Office
Seeking a skilled System Administrator to manage and maintain IT infrastructure, ensure network security, perform system upgrades, troubleshoot issues, and support end-users. Must have strong knowledge of servers and networks. Required Candidate profile Candidate should have strong knowledge of servers, networks, OS (Windows/Linux), troubleshooting skills, security practices, and backup systems. Excellent English Communication Perks and benefits Health Insurance
Posted 3 days ago
6.0 - 9.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Seeking a skilled Azure DevOps Engineer to join our technology team. The ideal candidate will have a strong foundation in system administration , DevOps methodologies , and IT infrastructure management , with a focus on automation, scalability, and operational excellence. Key Responsibilities: Manage and maintain enterprise IT infrastructure , including servers, networks, and cloud environments. Design and implement DevOps pipelines for continuous integration and deployment (CI/CD). Automate system tasks and workflows using scripting and configuration management tools. Monitor system performance, troubleshoot issues, and ensure high availability and reliability. Collaborate with development, QA, and operations teams to streamline deployment and release processes. Maintain system security , compliance , and backup strategies. Document system configurations, operational procedures, and incident resolutions. Required Skills & Qualifications: Bachelors degree in Information Technology , Computer Science , or a related field. 37 years of experience in DevOps , IT operations , or system administration . Proficiency in: Linux/Windows server administration CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) Infrastructure as Code (e.g., Terraform, Ansible) Cloud platforms (e.g., AWS, Azure, GCP) Monitoring tools (e.g., Prometheus, Grafana, Nagios) Strong understanding of networking , security , and virtualization technologies . Excellent problem-solving and communication skills . Preferred Qualifications: Certifications in AWS , Azure , or DevOps tools . Experience with containerization (Docker, Kubernetes). Familiarity with ITIL practices and incident management systems . Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Posted 3 days ago
2.0 - 4.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
We are looking for a skilled Engineer - IT with 2-4 years of experience to join our team at Vasta Bio-Informatics Private Limited, located in Navi Mumbai I. Roles and Responsibility Design, develop, and implement IT systems and solutions to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for IT systems and applications. Troubleshoot and resolve technical issues efficiently. Ensure compliance with industry standards and best practices. Participate in code reviews and contribute to improving overall code quality. Job Requirements Strong understanding of IT principles and technologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Effective communication and interpersonal skills. Strong analytical and critical thinking skills. Familiarity with CRM/IT Enabled Services/BPO industry is an added advantage.
Posted 3 days ago
3.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Thomson Reuters is seeking a Site Reliability Engineer to join our Service Management, Technology team. This role calls for an individual who is capable of analyzing customer problems of various complexity and assessing the scope of impact, while ensuring mitigation of customer impact of issues and execution of work arounds. Willingness to learn is an important aspect of this position. About the Role In this opportunity as Site Reliability Engineer, you will: Identify options for problem resolution and initiates action Engage others as appropriate and escalates as required Liaise with various application development and content teams, customer service teams, and other software and hardware support teams. Proactively monitor production and nonproduction environments and/or applications Provide input for technical plans and solutions. Conduct root cause analysis and correlation of other system and/or application problems of high complexity. Collaborate on project planning sessions with team members where there are projects within the scope of the support team. Develop, configure, or support tools for system monitoring and/or troubleshooting. Develop software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively. Provide ongoing maintenance of either mainframe or client/server applications or tools, depending upon projects with which previously have experience. About You 3+ years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.) Proficiency with Python, Datadog, PowerShell, Linux Command, Line (Bash) Practical experience with Azure & AWS, Windows Skilled in capacity analysis, troubleshooting, networking Bachelor's degree in relevant field Experience with Cloud Automation is a plus #LI-SA1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 days ago
6.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Your Role Install, configure, and manageNutanix storage and VDI solutions Deploy and manageNutanix clusters, VMs, networks, and backups Monitor and maintain cluster performance, handle alerts, upgrades, and support Managedisaster recoveryusing Nutanix, VMware, and Hyper-V Administer physical and virtualWindows servers Lead and mentor team members; drive process improvements Document and analyze server infrastructure changes Provide 24/7 support Your Profile ExperiencedL3 Nutanix & VMware Engineer with 611 years of expertise in managing and optimizing enterprise infrastructure. Skilled in Nutanix unified storage,VDI solutions,cluster deployment, anddisaster recoveryusingVMware,Hyper-V, andCISCO UCS. Proficient in Windows Server (20082022)administration,Prism Central, and infrastructure monitoring. Strong troubleshooting, documentation, and leadership capabilities. Certified in MCSA / MCITP / Nutanix / VMware. Flexible, research-driven, and committed to 24/7 support environments. What will you love working at Capgemini Work with advanced platforms likeNutanix,VMware VDI,CISCO UCS, andHyper-V, enhancing your hands-on experience with modern infrastructure. Take ontechnical leadershiproles, mentor peers, and contribute toprocess improvements, helping shape the teams success. Communicate and collaborate with professionals across geographies, enhancing yourinterpersonal and communication skills. Engage incluster management,disaster recovery, andserver administrationacross hybrid environments, offering variety and challenge.
Posted 3 days ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Your Role Administer and maintain the System Center Operations Manager (SCOM) infrastructure across enterprise environments Perform regular updates, patching, and performance tuning of the SCOM platform Develop and maintain PowerShell scripts for automation, reporting, and system integration Design, deploy, and manage SCOM management packs, monitors, rules, and overrides Conduct root cause analysis and resolve SCOM-related issues and alerts Integrate SCOM with third-party tools such as ServiceNow, Azure Monitor, and Splunk Your Profile 4 to 12 years of experience in SCOM administration and enterprise monitoring Strong hands-on experience with SCOM components including agents, management packs, and alert tuning Proficient in PowerShell scripting for automation and customization Experience with ITSM tools like ServiceNow and monitoring integrations with Azure Monitor and Splunk Solid understanding of root cause analysis, alert management, and performance optimization What will you love working at Capgemini Work on enterprise-scale monitoring environments supporting global operations Gain exposure to cutting-edge monitoring tools and ITSM integrations Clear career progression from operations to architecture and leadership roles Be part of high-impact projects that drive observability, reliability, and operational excellence
Posted 3 days ago
4.0 - 9.0 years
5 - 9 Lacs
Mumbai
Work from Office
Your Role Administer and maintainQlik Replicateenvironments on bothLinux and Windowsplatforms. Perform regularversion upgrades, patching, and performance tuning of Qlik Replicate. Set up and manage variousendpointsand ensure secure data replication usingHTTPS/HTTP/SSL certificates. Develop and maintainautomation scriptsusingPerl, Shell, and PowerShellfor system integration and monitoring. Conductcapacity planningandtrend analysisto forecast database growth and resource requirements. Your Profile 4 to 12 yearsof experience inQlik Replicate administrationandLinux/Unix server management. Strong understanding ofrelational database architectureanddata replication concepts. Hands-on experience withQlik Replicate version upgrades, endpoint configuration, and SSL setup. Proficient inscripting languagessuch asPerl, Shell, and PowerShell. Experience inLinux system administration, including storage and filesystem setup. What You Will Love Working at Capgemini Work onenterprise-scale data replicationand infrastructure projects supporting global operations. Gain exposure tocutting-edge data integration toolsandcross-platform environments. Clear career progression fromoperations to architecture and leadership roles. Be part ofhigh-impact projectsthat drivedata reliability, availability, and performance.
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Help design and implement new products and features while also enhancing the existing product suite To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 2+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Analytical and design skills Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) FD21
Posted 3 days ago
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