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Thomson Reuters
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Site Reliability Engineer

Site Reliability Engineer

Thomson Reuters

3 - 8 years

9 - 13 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

python linux commands powershell datadog bash kubernetes reliability microsoft azure site reliability engineering root cause analysis docker ansible application server system administration cloud applications devops linux troubleshooting aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

Thomson Reuters is seeking a Site Reliability Engineer to join our Service Management, Technology team. This role calls for an individual who is capable of analyzing customer problems of various complexity and assessing the scope of impact, while ensuring mitigation of customer impact of issues and execution of work arounds. Willingness to learn is an important aspect of this position.About the Role
In this opportunity as Site Reliability Engineer, you will:

Identify options for problem resolution and initiates action

Engage others as appropriate and escalates as required

Liaise with various application development and content teams, customer service teams, and other software and hardware support teams.

Proactively monitor production and nonproduction environments and/or applications

Provide input for technical plans and solutions.

Conduct root cause analysis and correlation of other system and/or application problems of high complexity.

Collaborate on project planning sessions with team members where there are projects within the scope of the support team.

Develop, configure, or support tools for system monitoring and/or troubleshooting.

Develop software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively.

Provide ongoing maintenance of either mainframe or client/server applications or tools, depending upon projects with which previously have experience.

About You

3+ years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.)

Proficiency with Python, Datadog, PowerShell, Linux Command, Line (Bash)

Practical experience with Azure & AWS, Windows

Skilled in capacity analysis, troubleshooting, networking

Bachelor's degree in relevant field

Experience with Cloud Automation is a plus

#LI-SA1Whats in it For You

Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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Site Reliability Engineer