2554 System Administration Jobs - Page 4

Job Track Description: Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve team results Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Works self-guided with no supervisory responsibilities. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in the full development life cycle, including requirements analysis and design. Supports, maintains, and documents software functionality. Analyzes code to find cause of error and revises programs as needed. Conducts routine tasks as directed. Performs other duties as assigned. Complies with all policies and standards.

Primary Skill - SQL Server 2022, T-SQL SSIS Secondary Skill - SSRS, SSAS, Power BI Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by Builds data transformations with SSIS including importing data from files, moving data from one database platform to another Debug and tune SSIS packages to ensure accurate and efficient movement of data Design, implement and maintain database objects (tables, views, indexes) and database security Provide production support for existing SSIS/ ETL processes and ensure data accuracy and integrity. Relevant certifications such as MCSA (Microsoft Certified Solutions Associate) or MCSD (Microsoft Certified Solutions Developer) can be beneficial.

Responsibilities Support the EAS solutions hosted on-prem and on the cloud Implement standardized processes across teams Participate in major incident resolution Drive process optimization Improve operational metrics Communicate effectively with team members and customers through strong verbal, written and interpersonal skills Remain flexible to changes in priorities with the ability to multi-task Technical Skillset Exposure to multiple industry standard ticketing tools Knowledge of ITIL processes Experience in Incident Management and Problem Management Excellent troubleshooting skills Ability to multi-task, prioritize conflicting demands Exposure to cloud technologies Qualifications : A University or college degree in a relevant discipline. ITIL Certification 5+ years\u2019 experience in Application Support

Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in full development life cycle including requirements analysis and design. Conducts software design meetings and analyses user needs to determine technical requirements. Drives Proof of concept for new programs and platform initiatives in collaboration with Architects / Conduent Technology Innovation team. Reviews technical specifications based on stated business requirements. Serves as a technical expert/architect on the project being accountable for technical delivery of project. Establishes and ensures design and code review process to ensure code quality. Ensures product compliance to Non-functional requirements \u2013 Response time, Performance, Security, Usability and other Non-Functional . Evaluates and ensures the product complies to regulatory & business requirements. Plans for and manages application release and deployment roadmap and documentation. Participates in RFP (Request for Proposal) technical solutioning and estimation in collaboration with Technology Solutions Management team. Implements best practices and Software Development Life Cycle processes within the team. Grooms and builds next layer of technical leadership in team. Provides estimates, budgets, project flow, client updates and meeting expectations along with keeping up to team aspirations. Works with team to address risk and implement mitigation plans. Shares best practices across teams. Provides feedback for performance appraisals of team members.

Job Track Description Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve team results Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Works self-guided with no supervisory responsibilities. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in the full development life cycle, including requirements analysis and design. Supports, maintains, and documents software functionality. Analyzes code to find cause of error and revises programs as needed. Conducts routine tasks as directed. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description Requires formal education and relevant expertise in professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Improves products or services leveraging business knowledge and best practices. Solves complex problems and takes a new perspective on existing procedures. Self-starter, requiring minimal guidance. Acts as a resource for colleagues with less experience. Functional Knowledge Requires conceptual expertise of theories, practices, and procedures. Business Expertise Has knowledge of best practices and team integration. Aware of the competition and what differentiates them in the market. Impact Impacts a range of customer, operational, project, or service activities in teams. Works within broad guidelines and policies. Leadership Acts as a resource for colleagues with less experience. May guide small projects with manageable risks and resource requirements. Problem Solving Solves complex problems. Takes a new perspective on existing solutions. Exercises judgment based on reviewing many sources of information. Interpersonal Skills Explains difficult or sensitive information clearly and effectively. Works to build consensus within a team. Responsibility Statements Designs, documents, tests, and debugs software systems and/or applications. Participates in full development life cycle including requirements review and design. Participates in software design meetings and analyses user needs to establish technical requirements. Consults with end users to prototype, refine, test, and debug programs to meet needs. Creates technical specifications based on conceptual design and stated business requirements. Serves as a technical expert on development projects. Identifies and evaluates new technologies for implementation. Maintains documentation for software functionality; project planning; evaluations; budgeting, feedback, and improvements. Provides estimates, budgets, project flow, client updates, and meeting expectations. Minimizes risk, prepares for risk mitigation, keeps projects on track. Manages user requirements and provides timely project updates. Analyzes program codes to find causes of errors and revise as needed. Provides feedback for performance appraisals of team members. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. A college or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills while on the job. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve standard problems. Requires moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts a team through quality of the services and information provided. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Designs, develops documents, tests, and debugs new and existing software systems and applications. Transforms business requirements into system definitions and clear solutions. Communicates using flowcharts, data flow diagrams and unified data language. Serves as a technical expert on development projects. Participates in full development life cycle including requirements analysis and design. Understands various software architecture and implementation methods. Identifies gaps in system/requirements software development model. Creates technical specifications based on conceptual design and stated business requirements. Supports maintains and documents software functionality. Analyzes codes to find causes of errors and revises programs. Participates in code reviews and software design meetings. Examines user needs to determine technical requirements. Consults with end-users to prototype, refine, test, and debug programs. Conducts tasks and assignments as directed. Works under minimal supervision with the ability to make independent judgments, as required. Performs other duties as assigned. Complies with all policies and standards.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: Ownership of System Memory Management [SMMU] IP test bench and collaterals for the next generation System-on-chip (SoC) for smartphones, tablets and other product categories. System Memory Management Unit does virtual to physical address translation, dynamic allocation and access control of DDR memory, designed as per ARM SMMU architecture spec. Job responsibilities include Ownership of DV test bench and other associated collaterals (Checkers, Trackers, Scoreboards, Assertion, Functional Coverage) Develop test plan and test cases to cover design feature set, follow up with stake holders on code coverage, functional coverage closure at different levels of test bench Work closely with System Architects, Design, emulation teams on failure debugs, code/functional coverage closure Debug of regression signatures and identifying bug fixes Developing/Deploying scripts/tools for validation (Certitude, VC Formal, Fishtail) Debug and root cause post silicon issues in collaboration with Design, SW and test teams Work with SoC level performance modeling team on latency, bandwidth analysis Required skillset include Strong debugging, Analytical and problem-solving skills Expertise on UVM, System Verilog coding Knowledgeable about ARM bus protocols, Virtual Memory concepts, SoC system architecture Experience in developing Monitors, Scoreboards, Sequencers that utilize scripts, System Verilog, UVM, and methodologies to increase the rate with which bugs are found and resolved Post-si bring-up and HW-SW debug experience would be a plus. Knowledge & exposure to silicon debug tool chains would be an added advantage Communication and collaboration skills to work with a large world-wide design organization Desired skillset includes Experience in designs optimized for low power - Dynamic clock gating, Logic/ Memory power collapse Proficiency in any of the Scripting languages (Python or Perl) Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.

Job Area: Information Technology Group, Information Technology Group > IT Software Developer General Summary: Qualcomm EDAAP (Engineering Solutions and AIML) team is seeking an experienced develop and support scalable Machine learning platform. The ideal candidate will have a strong background in building and operating distributed systems, with expertise in Rust, Python, Kubernetes, and Linux. You will play a critical role in developing, supporting and debugging our Generative AI platforms.Experience:3 to 7 years of experience strong knowledge of Python or Rust, NoSQL (Mongo/Redis), working experience of developing/supporting large scale end user facing applications.Responsibilities Develop, Debug and support end to end components of large-scale Generative AI platform. Set up and operate Kubernetes clusters for efficient deployment and management of containerized applications Implement distributed microservices architecture to enable scalable and fault-tolerant inference pipelines Ensure optimal performance, security, and reliability of inference platforms, leveraging expertise in Linux, networking, servers, and data centers Develop and maintain scripts and tools for automating deployment, monitoring, and maintenance tasks Troubleshoot issues and optimize system performance, using knowledge of data structures and algorithms Work closely with users to debug issues and address performance and scalability issues. Participate in code reviews, contributing to the improvement of the overall code quality and best practices/Skills 3 to 7 years of experience in software development, with a focus on building scalable and distributed systems Proficiency in Rust and Python programming languages, with experience in developing high-performance applications Experience setting up and operating Kubernetes clusters, including deployment, scaling, and management of containerized applications Strong understanding of distributed microservices architecture and its application in large-scale systems Excellent knowledge of Linux, including shell scripting, package management, and system administration Good understanding of networking fundamentals, including protocols, architectures, and network security Familiarity with data structures and algorithms, including trade-offs and optimization techniques Experience debugging complex production issues in large scale application platforms. Experience working with cloud-native technologies, such as containers, orchestration, and service meshes Strong problem-solving skills, with the ability to debug complex issues and optimize system performance Excellent communication and collaboration skills, with experience working with cross-functional teams and customers Minimum Qualifications: 3+ years of IT-relevant work experience with a Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR 5+ years of IT-relevant work experience without a Bachelors degree. 3+ years of any combination of academic or work experience with Full-stack Application Development (e.g., Java, Python, JavaScript, etc.) 1+ year of any combination of academic or work experience with Data Structures, algorithms, and data stores. Develop, Debug and support end to end components of large-scale Generative AI platform. Set up and operate Kubernetes clusters for efficient deployment and management of containerized applications Implement distributed microservices architecture to enable scalable and fault-tolerant inference pipelines Ensure optimal performance, security, and reliability of inference platforms, leveraging expertise in Linux, networking, servers, and data centers Develop and maintain scripts and tools for automating deployment, monitoring, and maintenance tasks Troubleshoot issues and optimize system performance, using knowledge of data structures and algorithms Work closely with users to debug issues and address performance and scalability issues. Participate in code reviews, contributing to the improvement of the overall code quality and best practices 3 to 7 years of experience in software development, with a focus on building scalable and distributed systems Proficiency in Rust and Python programming languages, with experience in developing high-performance applications Experience setting up and operating Kubernetes clusters, including deployment, scaling, and management of containerized applications Strong understanding of distributed microservices architecture and its application in large-scale systems Excellent knowledge of Linux, including shell scripting, package management, and system administration Good understanding of networking fundamentals, including protocols, architectures, and network security Familiarity with data structures and algorithms, including trade-offs and optimization techniques Experience debugging complex production issues in large scale application platforms. Experience working with cloud-native technologies, such as containers, orchestration, and service meshes Strong problem-solving skills, with the ability to debug complex issues and optimize system performance Excellent communication and collaboration skills, with experience working with cross-functional teams and customers Bachelors (Engineering) or Masters

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 3-12 years of experience with embedded systems and preferably in server architecture Knowledge and experience in driver development on one or more operating systems including RTOS or any embedded operating system. Good analytical and problem-solving skills. Must be proficient in C. Good understanding of microprocessor, multiprocessor architecture. Good understanding of basic real-time/embedded programming concepts & RTOS concepts Responsibilities: Driver design and development on multiprocessor and multithreaded ASIC platforms with SDLC cycle. Collaborate with hardware engineers and cross-functional teams to understand product requirements and develop software specifications for embedded systems. Document software design, development, and testing processes for reference and future maintenance. Drivers development/support includes 1wire, 2-wire, serial peripheral industry standard protocol such as I2C,SPI and UART, PCIE. Debug and resolve issues in drivers reported by internal test teams as well as by customers. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. This opportunity is located in Mumbai, India. Job Requirements Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree in Computer Science, Electrical Engineering, or related field; or 3--5 years and a Master’s degree; or equivalent combination of relevant education/training and applicable professional work experience.

Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 3-5 years of related experience with a Bachelor’s degree in Computer Science, Electrical Engineering, or related field; or equivalent combination of relevant education/training and applicable professional work experience.

Oversee the underwriting of the loans in the designated region Lead a team of Area Credit Managers and/or Credit Managers. Review the underwriting process and define process as per available resources and branch requirements. Credit decision on Secured and Unsecured cases based on organisation policies, processes and merits as per limits. Evolve underwriting norms customized to the local market needs and update the credit bulletins Identify fraudulent practices and mitigate risk through changes in policy and process Formulate and manage the technical evaluation process and policies in the region Formulate and manage the legal evaluation process in the region Appoint and manage external agents for verification process: Fraud investigation, Legal verification and technical evaluation Co-ordinate with the recoveries team and generate business insights to mitigate risk Resource planning and management at hub for smooth running of operations Set exposure limits and maintain total sanctioned amount in the region for customer segments and geographical areas

YES SECURITIES is looking for Client Relationship Associate to join our dynamic team and embark on a rewarding career journey. This position involves effective communication, problem-solving, and a commitment to ensuring client satisfaction The Client Relationship Associate serves as a primary point of contact between clients and the organization, aiming to foster long-term partnerships Key Responsibilities : Client Engagement : Build and maintain positive relationships with clients by understanding their needs and providing proactive support Serve as the main point of contact for client inquiries, addressing concerns, and ensuring prompt resolution Client Onboarding : Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services Collaborate with internal teams to gather necessary information and resources for client onboarding Needs Assessment : Conduct needs assessments to understand clients' goals, challenges, and requirements Identify opportunities to upsell or cross-sell products and services that align with client needs Communication : Communicate effectively with clients through various channels, including phone, email, and in-person meetings Provide regular updates on product enhancements, promotions, and relevant industry news Issue Resolution : Address client issues and concerns promptly, working closely with internal teams to find solutions Ensure a high level of client satisfaction by providing timely and effective problem resolution Client Feedback : Gather feedback from clients regarding their experiences and satisfaction with products or services Use feedback to improve processes and enhance the overall client experience Cross-Functional Collaboration : Collaborate with sales, marketing, and product teams to relay client feedback and contribute to continuous improvement Work closely with internal stakeholders to coordinate client-related initiatives Client Retention : Implement strategies to retain existing clients and prevent churn Proactively reach out to clients to understand evolving needs and recommend suitable solutions Documentation : Maintain accurate and up-to-date records of client interactions, communications, and service-related activities Prepare reports on client engagement and satisfaction as needed

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM Storage Implementation & Maintenance.

Overview The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems Alerts Senior HR Service Members when there is confusion or absence of information in the HRIS system to answer particular questions Works closely with the payroll department and subject matter experts in HR to resolve employee problems Follow through to ensure that each case is fully resolved Utilizes the different HR systems such as ADP, Oracle Cloud, Degreed to answer employee questions Documents all emails, calls, and walk-ups in real-time within the HR Service Center’s case management software application Pro-actively identify opportunities for processes, policies and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements Manage key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation. Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process Provide rewards administration support for some company benefits programs. Accurate and timely employee payroll data preparation for the required pay frequency (i.e. weekly, bi-weekly, monthly) Provide internal / external audit support, e.g. collection and preparation of supporting documents Drive consistent content management across the HR Function on the various internal tools (e.g. zConnect, ZEN, sharepoint, etc.) Performs all work in accordance with established HR Service Center standards. Performs related work as assigned Qualifications Requires a HS diploma or GED; Associate’s degree a plus Minimum 2 year of previous experience in an automated customer service environment. Call center and benefits experience preferred Excellent verbal and written communication skills Team player Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Must possess a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone and in person Ability to independently execute an action plan following documented policies and procedures Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to assess employee issues and apply the appropriate procedure, policy or define the appropriate escalation points Ability to learn and navigate new software quickly English compulsory and other languages a plus

Title Due to our continued growth, we are seeking a qualified Helpdesk Supervisor to fill a vital role in our IT Support Team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Responsible for day-to-day operations including end user technical support; Acts as a point of escalation for helpdesk associates regarding policy, procedures, and customer service interactions requiring supervisor intervention; Trains, coaches, and mentor's other helpdesk associates to achieve team and department goals; Proactively identifies training opportunities and provide recommended solutions to enhance the overall interaction of inbound caller experience; Performs high quality and timely solutions and exhibits initiative with completing assignments and making improvements to the Help Desk service processess; Provides reports, analysis, feedback, and other recommendations for improving customer service/experience and optimize operational efficiencies; Maintains professionalism in interactions with all coworkers, colleagues, and end users. Qualifications Minimum 5 years of industry experience; In depth knowledge of PC hardware and general operating system components; Has excellent interpersonal skills interacting with end users, team members, and executive leadership teams; Highly effective problem-solver with the ability to quickly acknowledge when issues should be escalated; Familiarity with creating reports on operational SLA and using analytics to optimize operational efficiency; and Displays good relationship skills to be a role model for the team. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Must Have: - Integrate & scale Foglight with IT systems - Build custom dashboards, scripts (Python/PowerShell), automate workflows - Monitor apps, DBs, infra, troubleshoot - Collaborate & serve Foglight SME - Optimize monitoring & recommend upgrades Required Candidate profile - 8-10 yrs in monitoring tools (Foglight focus) - Excellent in Communcation - APM, infra monitoring, cloud (AWS/Azure/GCP) - ITIL, Foglight certs, API integration is plus - Immediate Joiner is plus

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies System Qualification Engineer day to day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge - Advantage " A Masters degree in Technology (M.Tech) with 4 to 6 years of relevant experience is required. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

What you will do In this vital role will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on self-service automation modules. Your role will primarily involve request fulfillment, incident response, platform maintenance, and general system administration duties. While this is primarily an administrative role, you will also assist with junior development tasks such as creating workflows, solving issues, and performing application configurations. You will work closely with internal collaborators to ensure that self-service solutions, such as Employee Center Pro, Knowledge Management (KM), and Virtual Agent, are operating smoothly and meeting business needs. Roles & Responsibilities: Provide day-to-day administrative support for the ServiceNow platform, including Employee Center Pro/Service Portal, Knowledge Management (KM), and Virtual Agent Fulfill service requests, ensuring timely and accurate delivery of solutions to meet user needs Respond to and resolve incidents related to self-service automation, ensuring minimal downtime and disruption Perform routine maintenance tasks, including patching, platform upgrades, and system health monitoring Assist in developing and maintaining knowledge articles within the Knowledge Management module to improve user self-help capabilities Support customization and configuration of ServiceNow features such as forms, fields, workflows, and notifications Perform fix of platform issues and collaborate with senior developers or platform owners for advanced issue resolution Assist with the setup, configuration, and management of Virtual Agent for automated workflows Monitor platform performance and usage, identifying areas for improvement and making recommendations to optimize system efficiency Ensure the platform adheres to role-based access control (RBAC) and security protocols Collaborate with end users to gather feedback on the self-service automation experience and implement necessary adjustments Provide general support for UI workspace and mobile application usage related to self-service automation, troubleshooting minor issues as needed Create and maintain detailed documentation for platform changes, updates, and administrative processes for future reference and knowledge sharing Stay up to date with the latest ServiceNow releases, best practices, and technologies to continuously improve the self-service platform Basic Qualifications: Masters degree with a 1 - 3 years of experience in Computer Science, IT or related field OR Bachelors degree with 3 - 5 years of experience in Computer Science, IT or related field OR Diploma with 7-9 years of experience in Computer Science, IT or related field Must-Have Skills: ServiceNow Administration: Familiarity with configuring and maintaining Employee Center Pro, Service Portal, and other self-service modules within ServiceNow, including user roles, access control, and portal pages. Automation & Workflow Configuration: Experience with automation tools like Flow Designer for creating workflows to enhance self-service capabilities and streamline common tasks. Knowledge Management (KM) Setup: Understanding of Knowledge Management fundamentals, including creating, categorizing, and maintaining knowledge articles, and configuring knowledge base permissions. Virtual Agent & Mobile App Configuration: Ability to configure and manage ServiceNows Virtual Agent and Now Assist generative AI for automated interactions, as well as setup and support of mobile apps for accessing services on the go. Good-to-Have Skills: Service Portal Customization: Knowledge of HTML, CSS, and JavaScript to make minor customizations to Service Portal and Employee Center Pro for a better user experience. Performance Analytics (PA) Reporting: Understanding of Performance Analytics to create reports and dashboards that track self-service performance and user satisfaction. Scripting Fundamentals: Exposure to JavaScript and Glide scripting for minor customizations and troubleshooting within the platform. Mobile & Virtual Agent Best Practices: Awareness of best practices for mobile app configuration and chatbot (Virtual Agent/GPT) optimization to improve responsiveness and engagement. Professional Certifications (please mention if the certification is preferred or required for the role): ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in Service Portal, Performance Analytics or Virtual Agent (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills

AECOM is seeking for a candidate to be based in Bangalore or Gurgaon with the following skill sets Experience with bridge and related structural design schemes. Able to produce detailed design calculations on routine engineering assignments. Proven design and project management experience delivering to quality, time and budget. Experience in road and/or rail projects. High level technical skills design. Able to correlate and interpret the data shared by supporting interdisciplinary teams. Problem solving skills, able to propose alternative solutions for problems encountered. Experience in complete life cycle of a design project within Highway/Railway environment. Previous exposure with international codes such as Eurocodes, AASHTO, AREMA and ACI. Able to work in a diverse team spread across different geographical locations. Able to provide guidance to Entry level Engineers. Able to review calculations undertaken by Entry level Engineers. Strong ability in various software packages ideally including MIDAS, Autodesk Structural Bridge Design, LUSAS with experience in Finite Element Analysis preferred. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). 3+ Years of Experience Should have Midas knowledge and ME experience Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work.

Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 2years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. AECOM is seeking for a candidate to be based inBengaluru or Gurgaon. Candidate will be responsible for the following activities: 8 - 12Years (Exposure to outside India projects preferably Middle East,UK, USA, Canada & ANZ region ) Preparation, Review and production of Electrical (EHV, HV, MV, LV), Street Lighting, Telecom, ELV, ICT Network, Pump station,Water Treatment Plant, EV charging Station, Substation, Power Transmission & Distribution network Design CalculationStreet lighting, High Mast Area Lighting, Cable sizing & Voltage drop, Earthing, Fault level, Corridor sizing SoftwareDialux, AGI, Lighting Reality, Amtech, ETAP Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team