Sr Infrastructure Support Administrator

You will integrate strategic priorities into a Requirements Traceability Matrix throughout the system life cycle. Your responsibilities will include configuration and change management, participating in configuration control boards, processing change requests, and coordinating with technical support organizations. Additionally, you will assist in Technical Implementation using best industry practices and perform system administration, system maintenance, and sustainment engineering for development, testing, and production environments. As part of your role, you will implement problem resolution by conducting system troubleshooting and requirements and software analysis at various stages of the system life cycle. You will be responsible for program and technical planning, resource management, and providing well-thought-out technical solutions based on best business practices. Your duties will involve providing configuration, support, maintenance, and troubleshooting of Windows servers within an Active Directory environment. This includes creating, maintaining, and deleting user accounts, groups, and rights within Microsoft Active Directory, as well as managing Microsoft Group Policy within the environment. You will also manage DNS, DHCP, WINS, VPN, IIS, and FTP services within a Microsoft Active Directory environment. Furthermore, you will maintain documentation such as Standard Operating Procedures (SOPs), Lifecycle Management Plans, Installation and Support Guides, After Action Reports, and Disaster Recovery Plans. You will also be responsible for implementing and managing DevSecOps or DevOps practices to improve the efficiency and security of the infrastructure. Collaborating with cybersecurity teams to implement and maintain vulnerability management processes will be a key aspect of your role. You will also troubleshoot infrastructure-related problems and ensure timely resolution to enhance the overall performance and security of the systems.,