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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Network Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Network Engineer, you should have experience with: - Good years of relevant experience in network administration, designing, planning, implementation, installation, configuration, maintenance, security policies, and troubleshooting. - Experience with Cisco routers/switches/routing protocols and other network equipment. - Good troubleshooting experience on multiple networking platforms and technologies. - IP Address and DHCP management. Good knowledge of ITIL framework and Service Management. - Work with Cisco, Fortigate, and Ansible technologies to support network needs. - Participate in meetings and activities aligned to EMEA, APAC, and AMER business hours. Collaborating with IT Personnel and vendors. - Certifications like CCNA (Mandatory), SD-WAN, or additional certifications (e.g., CCNP) are a plus. Some other highly valued skills may include: - Routing, Switching, ACI technologies, and Nexus platforms, Firewall Security, and support Automation capabilities. - Basic understanding of automation scripting and good-to-have knowledge of Python and Ansible. - Strong troubleshooting and configuration skills. The purpose of the role is to build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. **Accountabilities** - **Build Engineering:** Development, delivery, and maintenance of high-quality infrastructure solutions to fulfill business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimization, and resourcing requirements. - **Incident Management:** Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. - **Automation:** Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilizing software scripting/coding disciplines. - **Security:** Implementation of secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including the protection of hardware, software, and data from unauthorized access. - **Teamwork:** Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data-driven approach. - **Learning:** Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. **Analyst Expectations** - Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. - Requires in-depth technical knowledge and experience in their assigned area of expertise. - Thorough understanding of the underlying principles and concepts within the area of expertise. - Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources. - Will have an impact on the work of related teams within the area. - Partner with other functions and business areas. - Takes responsibility for end results of a team's operational processing and activities. - Escalate breaches of policies/procedure appropriately. - Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation, and codes of conduct. - Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organization's products, services, and processes within the function. - Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. - Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. - Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organization. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge, and Drive - the operating manual for how we behave. This role is based in Pune.,

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5.0 - 9.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will integrate strategic priorities into a Requirements Traceability Matrix throughout the system life cycle. Your responsibilities will include configuration and change management, participating in configuration control boards, processing change requests, and coordinating with technical support organizations. Additionally, you will assist in Technical Implementation using best industry practices and perform system administration, system maintenance, and sustainment engineering for development, testing, and production environments. As part of your role, you will implement problem resolution by conducting system troubleshooting and requirements and software analysis at various stages of the system life cycle. You will be responsible for program and technical planning, resource management, and providing well-thought-out technical solutions based on best business practices. Your duties will involve providing configuration, support, maintenance, and troubleshooting of Windows servers within an Active Directory environment. This includes creating, maintaining, and deleting user accounts, groups, and rights within Microsoft Active Directory, as well as managing Microsoft Group Policy within the environment. You will also manage DNS, DHCP, WINS, VPN, IIS, and FTP services within a Microsoft Active Directory environment. Furthermore, you will maintain documentation such as Standard Operating Procedures (SOPs), Lifecycle Management Plans, Installation and Support Guides, After Action Reports, and Disaster Recovery Plans. You will also be responsible for implementing and managing DevSecOps or DevOps practices to improve the efficiency and security of the infrastructure. Collaborating with cybersecurity teams to implement and maintain vulnerability management processes will be a key aspect of your role. You will also troubleshoot infrastructure-related problems and ensure timely resolution to enhance the overall performance and security of the systems.,

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282

Posted 2 weeks ago

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1.0 - 4.0 years

2 - 3 Lacs

Mumbai

Work from Office

Role & responsibilities Support, configure, and maintain network devices (routers, switches, firewalls, servers) Monitor network performance and resolve connectivity issues Enforce network security policies and monitor for vulnerabilities Install and integrate new network hardware/software updates Manage user accounts, permissions, and access controls Troubleshoot network incidents and escalate when necessary Maintain up-to-date network documentation and procedures Coordinate with vendors for issue resolution Assist in network upgrades, expansions, and regular maintenance Preferred candidate profile Bachelors degree in Computer Science, IT, or related field (preferred) Basic to intermediate knowledge of TCP/IP, DNS, DHCP, and network hardware Familiar with firewalls, VPNs, routing, and switching Experience with network monitoring and troubleshooting tools Strong problem-solving skills; able to work under supervision Good communication skills for user support and documentation Knowledge of Cisco Meraki wireless Hands-on experience with Fortinet firewalls CCNA or equivalent certification (highly desirable) Exposure to Cisco, Juniper, or Fortinet environments is a plus

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5.0 - 7.0 years

5 - 10 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Title: Senior Network Administrator Experience: Minimum 4 to 6 years of relevant experience Location: Chandivali, Mumbai Salary Bracket: Up to 10 LPA Employment Type: Full-time Shift Timings: Rotational between 9:30 am OR 11:00 am Job Description: We are seeking a highly skilled and experienced Senior Network Administrator to oversee and manage our organizations IT infrastructure, including network systems and firewalls. The ideal candidate will be responsible for ensuring optimal performance, security, and compliance of the IT network while supporting internal teams and managing external relationships. Roles & Responsibilities: Manage and maintain IT infrastructure, firewalls, and overall network environment. Ensure service level agreements (SLAs) are upheld with both internal stakeholders and external customers. Experience in the Installation and Configuration of the networks. Strong experience and understanding of Network, Security & Firewall and other security products and troubleshooting hardware issues. Troubleshoot and resolve hardware and network issues efficiently. Implement and enforce network security measures using tools and best practices. Hands-on administration and issue resolution involving Fortinet, Cisco, and Sophos devices. Escalating issues to the relevant team member or department for development. Maintain complete and accurate documentation of the IT network and infrastructure. Support internal teams for infrastructure setup, configuration, and support. Define and manage backup and restore protocols. Create, follow, and maintain IT audit processes, policies, and documentation. Collaborate with vendors for IT procurement and technical support. Track and manage IT assets and licensed software management. Vendor Management support Required Skills: Strong knowledge and experience in the following areas: Active Directory DHCP & DNS Switching, Routing NAT, VLAN, VPN Firewall configuration & Antivirus management Network Security & Compliance standards Use of effective network tools for diagnostics and monitoring Ability to work independently and manage escalations effectively Certifications: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional) FortiGate Certification (Preferred)

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- 3 years

3 - 5 Lacs

Vijayawada, Visakhapatnam, Hyderabad

Work from Office

Preferred candidate profile - IT Engineer- English and Telugu Mandatory Specific responsibilities of desktop support roles include: Troubleshooting: Diagnosing and resolving hardware and software issues. Installation and Configuration: Setting up new computers, software, and peripherals. Maintenance: Performing routine checks, upgrades, and repairs to ensure systems are up-to-date and secure. User Support: Providing on-site or remote assistance to users with their technical concerns. Training: Educating users on new features and how to use their equipment and software effectively. Documentation: Maintaining records of technical issues and resolutions. Inventory Management: Tracking hardware and software assets. Security: Implementing and enforcing security measures to protect desktop systems and data. DHCP ADDS DNS TROBULSHOOTING PRINTERS

Posted 2 months ago

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