Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The Tier 1 Computing Engineer will provide first line technical support to GTTs customers across an international base. You will need an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services to analyze, diagnose, and resolve/fulfill customer incidents/requests, ranging from straightforward to more complex technical requirements. In this role, there are also various administration duties to be undertaken. You will interact with internal departments such as NMC, Tier 2, Tier 3, and Carrier Management. Your main responsibilities will include logging all relevant incident/service request details, providing first-line investigation and diagnosis, resolving/fulfilling incidents/service requests, and escalating technical issues as necessary. Additionally, you will engage and arrange external technical and non-technical support when required on-site, communicate with customers to keep them informed of progress, and ensure exceptional customer service is maintained at all times. As the ideal candidate, you should have proficiency in MS Office and awareness of ITSM tools. Experience in Help Desk/Service Desk/Technical Support/IT, working in a multi-cultural/international environment, and fault diagnosis/troubleshooting is desirable. General understanding of the ICT industry, ITIL Foundation/ITIL Operations, and knowledge of TCP/IP protocol stack and OSI layering are essential criteria for this role. Furthermore, you should possess knowledge in areas such as Windows, Linux, IP Networking, Security Products, Hosting hardware, Symantec Netbackup, Storage Solutions, Microsoft SCOM, and basic ISP services. Awareness of SD WAN, Unified Conferencing products, and Hosting and Security products is desirable. Proficiency in English is mandatory for this position. This role involves shift work on a 24*7 basis and is located in Pune, India. Additionally, having a BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline, CCENT knowledge, and ITIL Foundation certification are preferred qualifications for this position. Other similar job functions include Helpdesk, Service Desk, 1st Line Support, Technical Support, and IT.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will integrate strategic priorities into a Requirements Traceability Matrix throughout the system life cycle. Your responsibilities will include configuration and change management, participating in configuration control boards, processing change requests, and coordinating with technical support organizations. Additionally, you will assist in Technical Implementation using best industry practices and perform system administration, system maintenance, and sustainment engineering for development, testing, and production environments. As part of your role, you will implement problem resolution by conducting system troubleshooting and requirements and software analysis at various stages of the system life cycle. You will be responsible for program and technical planning, resource management, and providing well-thought-out technical solutions based on best business practices. Your duties will involve providing configuration, support, maintenance, and troubleshooting of Windows servers within an Active Directory environment. This includes creating, maintaining, and deleting user accounts, groups, and rights within Microsoft Active Directory, as well as managing Microsoft Group Policy within the environment. You will also manage DNS, DHCP, WINS, VPN, IIS, and FTP services within a Microsoft Active Directory environment. Furthermore, you will maintain documentation such as Standard Operating Procedures (SOPs), Lifecycle Management Plans, Installation and Support Guides, After Action Reports, and Disaster Recovery Plans. You will also be responsible for implementing and managing DevSecOps or DevOps practices to improve the efficiency and security of the infrastructure. Collaborating with cybersecurity teams to implement and maintain vulnerability management processes will be a key aspect of your role. You will also troubleshoot infrastructure-related problems and ensure timely resolution to enhance the overall performance and security of the systems.,
Posted 3 days ago
1.0 - 3.0 years
2 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Digital Asset Guardianship * Web & Infrastructure Management * Ensure system security & compliance * Social Media & Online Presence * Subscription & Asset Oversight * Proactive Security & Backups * Manage Digital Assets Health insurance Annual bonus
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Windows System Admin Level 1, you will be responsible for providing support to our customer base, both directly and indirectly. Your role will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers professionally and respectfully, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, providing client support and resolving technical issues via email, phone, and other electronic mediums. Additionally, you will troubleshoot various technical issues customers may face with their web hosting services and prioritize and manage multiple open tickets simultaneously. You should have a good understanding of computer systems, possess excellent communication skills, preferably hold a B.Tech degree, and be a Windows Certified Engineer. The role requires willingness to work in a 24*7 environment and experience with Hosting Control Panels such as CPanel, WHM, and Plesk. Basic installation, server security, server monitoring, and knowledge of protocols like SMTP, HTTP, FTP, IMAP, POP, and Exim are essential. Your responsibilities will also include the installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl, managing server backup and restore, DNS management, and the ability to work well in a team, adapt to changing environments, and follow instructions from supervisors and senior colleagues. Confidence, passion, organizational skills, multitasking abilities, troubleshooting skills, and dependability are crucial for success in this role. Experience of at least 1 year in a similar position is required. The package will be as per the eligibility of the candidate with at least a one-year service contract. This position is based in Jaipur, and there are currently 2 vacancies available.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As a System Admin Level 1 at our company, you will play a crucial role in supporting our customer base, both directly and indirectly. Your primary responsibility will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers in a professional and respectful manner, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and providing client support and technical issue resolution via E-Mail, phone, and other electronic media. You will also be troubleshooting various technical issues that customers may encounter with their web hosting services, prioritizing and managing multiple open tickets simultaneously, and successfully completing other duties and projects as assigned. To excel in this role, you should possess computer knowledge, good communication skills, and ideally be a Red Hat Certified Engineer (RHCE) or MCSA/MCSE certified. You must be willing to work in a 24*7 environment and have experience with Hosting Control Panels such as CPanel, WHM, and Plesk. Additionally, you should have expertise in basic installation, server security, server monitoring, an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, and experience in installation and modification of Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup/restore, DNS Management, and the ability to troubleshoot web hosting and technical procedures are also essential skills for this role. As part of our team, you will need to work well in a constantly changing environment, follow instructions from supervisors and senior colleagues, be confident and passionate, possess strong organizational skills with the ability to multitask effectively, and demonstrate dependability in completing work as expected during assigned shifts. Ideally, you should have 1-2 years of experience in a similar role, and we currently have 5 job openings available at our location in Jaipur, Rajasthan. If you meet the qualifications and are interested in joining our team, please send us an email at [email protected] with the subject line "Hapih Host Tech Support.",
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Linux System Admin Level 2, your primary responsibility will be to provide support for our customer base, both directly and indirectly. This will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers professionally, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, providing client support and technical issue resolution via email, phone, and other electronic mediums, troubleshooting various technical issues customers may face with their web hosting services, and effectively managing multiple open tickets at once. In addition to these responsibilities, you will be expected to successfully complete other assigned duties and projects. To excel in this role, you should possess computer knowledge, good communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, and you should be willing to work in a 24*7 environment. Experience with Hosting Control Panels such as CPanel, WHM, and Plesk, as well as basic installation, server security, and server monitoring, is essential. You should have an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, along with the ability to install and modify Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup and restore processes, DNS management, and troubleshooting web hosting and technical procedures are also key aspects of the role. Moreover, you must be able to work effectively in a team, adapt to a constantly changing environment, and follow instructions from supervisors and senior colleagues. Your confidence, passion, organizational skills, ability to multitask, and proficiency in using technology will be crucial in fulfilling your responsibilities. We are looking for a dependable individual with at least 3+ years of Level 2 experience in a similar role. The compensation package will be as per the candidate's eligibility, with a minimum service contract of one year. Key factors for this job opening include experience in web hosting, Linux, resolving technical support tickets, client support, and good communication skills in English. If you are someone who thrives in a dynamic technical support environment and enjoys working with customers to resolve their hosting issues, we encourage you to apply for this opportunity.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Linux System Admin Level 1, your primary responsibility will be to provide support to our customer base in a hosting environment. You will interact with application software and operating systems to diagnose and resolve unique, non-recurring problems while treating all customers with professionalism and respect. Your duties will include handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and resolving client support and technical issues through various communication channels. You will troubleshoot technical issues related to web hosting services, prioritize and manage multiple open tickets simultaneously, and complete assigned duties and projects successfully. To excel in this role, you should have a strong computer knowledge, excellent communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, along with experience in working in a 24*7 environment and familiarity with Hosting Control Panels like CPanel/WHM/Plesk. You should also possess skills in server installation, security, monitoring, and management of services like Apache, Bind, DNS, PHP, MySQL, and Perl. Additionally, you must have a solid understanding of protocols such as SMTP, HTTP, FTP, IMAP, POP, and Exim, as well as experience in server backup/restore, DNS management, and troubleshooting web hosting procedures. Your ability to work well in a team, adapt to changing environments, follow instructions, and multitask will be crucial for success in this position. Moreover, you should be confident, passionate, dependable, and willing to work during assigned shifts. With at least 1+ years of experience in a similar role, you will be eligible for a competitive CTC package based on your qualifications and a minimum one-year service contract. Key factors for this job opening include expertise in web hosting, Linux systems, resolving technical support tickets, client support, and proficiency in English communication. The position is based in Jaipur, with two vacancies available for qualified candidates.,
Posted 1 week ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742
Posted 1 week ago
4.0 - 9.0 years
2 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We have opening for Sr. System Engineer. Notice period- Immediate Joiner. Exp- +4 yrs ECTC- as per industry standard. JD - System Admin Windows Operating System 2016/19 Install and configure computer hardware, OS, software and applications. Continuously monitor and maintain systems. Active Directory Define the objectives and scope of your Active Directory implementation. Identify stakeholders and roles. Assess current infrastructure. Configure Active Directory. Add users and groups. Test and validate. VMWare ESX 7.x Design, install, configure, and manage virtual and cloud environments. Utilizing VMWare tools and features. Ensure security, availability and integrity of VMWare infrastructure. Monitor system performance and troubleshoot issues. Hyper-V support Manage the virtual machines on the host. Continuously monitoring. DHCP & DNS support Troubleshoot and resolve technical issues related to DNS, DHCP, and Active Directory systems Provide support to clients via phone, email, or remote sessions. Assist with system installations, upgrades, and configurations. Monitor system performance and identify areas for optimization. Collaborate with cross-functional teams to address escalated issues and provide timely resolutions. Contact Details:- Contact Person- Rutuja Thorat Number- 7738030022 Mail- tahr@magnamious.com Note- If contact person is not responding kindly share your resume on mail.
Posted 1 week ago
1.0 - 2.0 years
3 - 3 Lacs
Lonavala
Work from Office
We are seeking an IT Associate with 1 years of experience to support and maintain our IT infrastructure, including systems, networks, hardware, and software. The role involves troubleshooting, user support, and ensuring the reliability of servers, networking equipment, and IT services. Role & responsibilities Server & Network Management: Administer Windows Server environments, manage Active Directory, DNS, DHCP, and VPN connections. Hardware & Software Support: Install, configure, and troubleshoot PCs (Windows 7 and above), software, antivirus, printers, and network devices. User & System Management: Configure user profiles, manage Office 365/Outlook, and maintain security policies. Network Troubleshooting: Diagnose LAN/WAN, wireless, and VPN connectivity issues. Backup & Storage: Manage data backup solutions and configure NAS for storage. Inventory Management: Track and maintain IT inventory and spare parts. Security & Maintenance: Maintain firewall, antivirus systems, and apply software patches and updates. Troubleshooting telephone connection configure and install CCTV NVR.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
We are looking for a highly skilled and experienced Senior Infrastructure Engineer to take charge of designing, implementing, and maintaining our IT infrastructure. If you possess expertise in public and private cloud technologies, virtualization, Windows Server environments, and data center management, you might be the ideal candidate for this role. Your strong technical leadership and problem-solving skills will be crucial in ensuring the high availability, scalability, and security of our infrastructure. Your responsibilities will include designing, deploying, and managing public and private cloud environments such as Azure, VMware, and Nutanix. You will need to optimize cloud resources for cost-efficiency, performance, and security. Additionally, configuring and maintaining virtualized environments using VMware, Hyper-V, and Nutanix will be part of your daily tasks. Troubleshooting and resolving issues in virtualized platforms, installing, configuring, and managing Windows Server environments, and monitoring server health to ensure compliance with best practices will also be essential duties. As a Senior Infrastructure Engineer, you will manage the Active Directory (AD) infrastructure, encompassing user authentication, group policies, and security configurations. You will configure and maintain DNS for internal and external services, deploy and manage Citrix environments for application and desktop delivery, and implement and monitor antivirus and endpoint security solutions. Furthermore, overseeing day-to-day data center activities, performing capacity planning, ensuring disaster recovery readiness, and managing Azure-based solutions will be part of your role. Your expertise will be crucial in designing and deploying hybrid cloud solutions, leading technical projects, and mentoring junior team members. Providing technical recommendations for infrastructure improvements will also be expected from you. If you are excited about the opportunity to work with cutting-edge technologies in a dynamic environment, we encourage you to apply for this position. Join us at Aristocrat, a global leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We are committed to delivering exceptional performance for our B2B customers and bringing joy to millions of players worldwide. Our focus on responsible gameplay, company governance, employee wellbeing, and sustainability sets us apart. We value diversity and inclusivity, welcoming applications from individuals regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. At Aristocrat, we uphold our values of being all about the player, unleashing talent, fostering collective brilliance, and practicing good business while being good citizens. We offer a robust benefits package, global career opportunities, and a supportive work environment where individual differences are celebrated, and every employee has the chance to grow and excel. Are you ready to join us in bringing joy to life through the power of play Please note that travel is not expected for this role. Depending on the nature of your position, you may need to register with the Nevada Gaming Control Board (NGCB) and other gaming jurisdictions where we operate. Kindly be aware that we are unable to sponsor work visas for this position at this time. Candidates must be authorized to work in the job posting location without the need for current or future visa sponsorship. Apply now and be part of our exciting journey at Aristocrat!,
Posted 1 week ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282
Posted 2 weeks ago
4.0 - 6.0 years
7 - 10 Lacs
Pune
Remote
Team Description & Purpose of Role: Role Overview: As a Junior Cloud Services Engineer, you will be the first point of contact for cloud-related incidents and service requests. You will play a key role in ensuring the smooth operation of cloud services by providing first-line support, managing escalations, and maintaining high levels of customer satisfaction. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving. About the team: The Cloud Services Operations is part of a Pan-European group of service professionals responsible for providing and maintaining GTT Core Platforms to ensure customer service availability and satisfaction of GTT Cloud, Managed Hosting, Security and Application Management. Multilingual and international in its make up, it is responsible for providing the highest level of support to GTT customers across a wide geographic footprint (US/EU/North Africa/Middle East) and product types Shift work 4 x Shifts of 12 hours 2 x day shifts (8am-8pm) followed by 2 x night shifts (8pm to 8am) followed by 4 x days leave. Key Responsibilities: Log and categorize all incoming incidents and service requests accurately in the ITSM system (e.g., ServiceNow), ensuring appropriate prioritization. Perform initial investigation and diagnosis of cloud-related issues using approved tools, systems, and procedures. Resolve or fulfill incidents and service requests that fall within the defined scope of the junior role. Escalate unresolved or complex issues to senior technical teams, third-party vendors, or other relevant support functions. Coordinate with external technical and non-technical support teams for on-site assistance when required. Track and follow up on escalated incidents and service requests until resolution or fulfillment is achieved. Escalate high-risk or SLA-breaching incidents to management or service owners as needed. Maintain clear and timely communication with customers regarding the status and progress of their requests. Take ownership of tickets from creation to closure, ensuring all actions and updates are documented. Close resolved or fulfilled tickets in a timely and accurate manner. Keep customers informed of planned changes, outages, or service impacts. Ensure the ITSM platform (e.g., ServiceNow) is consistently updated with accurate and complete information. Deliver exceptional customer service in all interactions with internal teams, third parties, and end users. Communicate clearly, professionally, and effectively in all written and verbal interactions. Provide feedback to line managers on process improvements or recurring issues. Identify recurring incidents and contribute to Problem Management processes. Adhere to ITIL-based service operations processes, including Incident, Request, Change, Event, and Problem Management. Meet or exceed defined service metrics (SLAs, OLAs, KPIs). Essential Criteria: General Skills Proficiency in Microsoft Office (Intermediate level) Required Familiarity with ITSM tools such as ServiceNow, Remedy, Siebel, Clarify, or HEAT– Required Experience Prior experience in Help Desk, Service Desk, Technical Support, or general IT support – Desirable Experience working in multi-cultural or international environments – Desirable Exposure to fault diagnosis, troubleshooting, and service request fulfillment – Desirable Knowledge Solid understanding of the ICT industry – Required Awareness of ITIL frameworks (e.g., ITIL Foundation or ITIL Operations) – Desirable Technical Skills – Essential Understanding of TCP/IP protocol stack and OSI model Knowledge of Internet technologies including PCs and TCP/IP – Required Proficiency in Windows/PC environments – Required Working knowledge of at least two of the following areas: Windows (various versions) Linux (Red Hat preferred; other distributions also considered) Virtualization platforms (VMware, KVM, XEN) IP Networking Security products (Cisco, Checkpoint, Palo Alto) Hosting hardware (HP, Dell servers and blades) Backup solutions (Symantec NetBackup) Storage solutions (NetApp, 3PAR, EMC, EqualLogic) Monitoring tools (Microsoft SCOM, SNMP, SCOM Connectors) Basic understanding of ISP services (DNS, Email, shared hosting, remote access, web portals) Technical Skills – Desirable Knowledge of SD-WAN and its components Awareness of Unified Communications tools (e.g., Skype for Business, Exchange, Office 365) Familiarity with Hosting and Security products (Windows/Linux/VMware/Storage/Backup) Experience with DNS management Languages English – Fluent (Mandatory) Qualifications & Certifications Bachelor’s degree in ICT, Telecommunications, Business Administration, or a related field – Completed or in progress – Required CCENT, Network+, or equivalent networking certification – Completed or in progress – Required ITIL Foundation certification – Desirable
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Mumbai
Work from Office
Role & responsibilities Support, configure, and maintain network devices (routers, switches, firewalls, servers) Monitor network performance and resolve connectivity issues Enforce network security policies and monitor for vulnerabilities Install and integrate new network hardware/software updates Manage user accounts, permissions, and access controls Troubleshoot network incidents and escalate when necessary Maintain up-to-date network documentation and procedures Coordinate with vendors for issue resolution Assist in network upgrades, expansions, and regular maintenance Preferred candidate profile Bachelors degree in Computer Science, IT, or related field (preferred) Basic to intermediate knowledge of TCP/IP, DNS, DHCP, and network hardware Familiar with firewalls, VPNs, routing, and switching Experience with network monitoring and troubleshooting tools Strong problem-solving skills; able to work under supervision Good communication skills for user support and documentation Knowledge of Cisco Meraki wireless Hands-on experience with Fortinet firewalls CCNA or equivalent certification (highly desirable) Exposure to Cisco, Juniper, or Fortinet environments is a plus
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Coimbatore
Work from Office
Responsibilities Manage network infrastructure: servers, firewalls, VPNs Configure DNS & WiFi networks Provide network support & engineering solutions Ensure cloud server security & performance Administering Cloud server Maintaining Hosting & domains
Posted 2 weeks ago
5.0 - 8.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Responsibilities: Submitting site maps through google search console and monitoring site health using SEO monitoring tools Strong understanding of domain hosting, registrar transfers, and DNS record management (A, CNAME, MX, TXT, etc.), with the ability to quickly diagnose and resolve propagation, routing, and configuration issues across multiple platforms. Experience with data migration processes, including exporting, transforming, and importing content across CMS platforms, databases, and file systems. Comfortable working in cross-functional environments, collaborating with developers and project managers to ensure seamless technical implementation and support. Familiarity with implementing JSON-based redirects, including creating and managing redirect maps for legacy URLs, ensuring proper HTTP status codes (e.g., 301, 302), and maintaining SEO value during site transitions. Ensuring SEO value retention by minimizing link disruptions and maintaining page authority. Handling keywords during website migration, ensuring metadata, structured data, and on-page optimization are preserved across new pages. Required skills and qualifications: Bachelors or masters degree in computer science, Engineering, or related field. Knowledge of programming languages (HTML, JavaScript, Python, SQL). 5-8 years of experience in a similar role. Experience into google search console and monitoring site health using SEO monitoring tools. Strong hands-on experience on SEO, DNS record management. Experience with cloud environments. Key skills: SEO, AWS, Firebase, Content Integration, metadata, structured data, and on-page optimization, google search console, HTML, JavaScript, Python, SQL, website migration, monitoring site health, DNS record management, HTTP status codes
Posted 2 weeks ago
10.0 - 14.0 years
13 - 18 Lacs
Pune
Hybrid
So, what's the role all about? As a CX-One NetOps Engineer, you will ensure the availability, performance, and security of our AWS-based cloud platform while managing key elements of our Cisco network infrastructure. Your expertise will be essential in maintaining and enhancing critical components that support our private customer connectivity. You'll primarily focus on designing and optimizing cloud network infrastructures, leveraging Infrastructure as Code (IaC) to automate deployments and configurations. Additionally, you'll apply your Cisco networking skills to support and improve our network connectivity solutions. This role will challenge you to drive improvements in both performance and cost efficiency while pushing the boundaries of what's possible in AWS networking. How will you make an impact? Design and deploy highly scalable network infrastructures across AWS, working with services such as VPCs, ALBs/NLBs, Security Groups, Transit Gateways, NAT Gateways, and Direct Connect. Manage and optimize AWS resources to enhance efficiency, availability, and cost-effectiveness. Implement advanced security and monitoring solutions using AWS services like WAF, Shield, CloudWatch, and Athena to maintain infrastructure health. Troubleshoot and resolve complex production incidents, collaborating with cross-functional teams to minimize downtime and ensure peak platform performance. Automate infrastructure management using scripting languages like Python, Bash, YAML, and Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation. Leverage AWS Lambda for event-driven automation. Collaborate on the design and security of hybrid networks, integrating AWS cloud networks with our Cisco infrastructure. Configure and maintain advanced networking technologies, including MPLS networks, BGP, OSPF, IPSEC VPNs, VRF, Spanning Tree, and Cisco VPC. Design and implement network security solutions, including firewalls (Cisco, Palo Alto), WAF, and Anti-DDoS measures, to protect network infrastructures. Manage DNS and traffic routing using AWS Route 53 to ensure efficient and reliable network performance. Drive disaster recovery and resiliency strategies to ensure high availability and fault tolerance across all network infrastructures. Stay ahead of technology trends and continuously improve network performance and security across all environments. Have you got what it takes? Expert knowledge of AWS networking, including VPCs, Security Groups, and Load Balancers. Deep understanding of security best practices in AWS, including WAF, Shield, IAM roles, and monitoring tools like CloudWatch and Athena. 10+ years’ CCNP-level knowledge or certification with highly strong proficiency in Routing/Switching and technologies such as MPLS, BGP, OSPF, IPSEC VPNs, VRF, Spanning tree and VPC. Proven experience designing and implementing on-prem and cloud network security firewalls (Cisco, PaloAlto), WAF and Anti-DDoS. Proven experience optimizing AWS environments for cost-efficiency and availability. Scripting experience with Python, Bash, YAML. Strong problem-solving skills with experience in production troubleshooting and incident management. Proficiency in DNS management and traffic routing, particularly with AWS Route 53. Experience with hybrid networks, integrating AWS cloud networks with on-premises infrastructure. A proactive approach to staying up to date with cloud and networking technologies and best practices. Ability to work under pressure and respond effectively to production challenges while collaborating with multiple teams to find efficient solutions. Eagerness to innovate and continuously improve both your technical expertise and operational processes. Excellent communication skills, with the ability to clearly articulate ideas and solutions to both technical and non-technical stakeholders, fostering cross-team collaboration. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Manager, Cloud Operations Role Type: Individual Contributor
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You are a skilled L2 Network Engineer with expertise in cloud environments and network support. Your hands-on experience with Palo Alto technologies, including Prisma or Start cloud manager for network portal management, as well as strong fundamentals in routing, switching, and DNS management using Infoblox will be essential for this role. As a Network Engineer, your responsibilities will include managing and optimizing Palo Alto Prisma for WAN and firewall configurations, implementing and supporting Meraki network infrastructure, ensuring seamless integration and support of cloud-based servers in Azure, GCP, and AWS, collaborating with global teams in Bangalore, Waterloo, and Atlanta to support network operations and DNS management, assisting in transitioning workstations after spinning off from the previous organization, resolving Microsoft-related issues, and configuring and maintaining DNS entries to facilitate cloud access for developers. To be successful in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience, along with 3+ years of experience in network engineering with exposure to cloud environments. Proficiency in Palo Alto Networks technologies (Prisma, Start cloud manager), Meraki, and Infoblox for DNS management is required. You should also have a strong understanding of routing, switching, and Layer 2 network configurations, experience working with global teams, excellent troubleshooting skills, and the ability to resolve network issues promptly. Preferred skills include certifications such as Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco Certified Network Associate (CCNA), or equivalent, familiarity with cloud platforms (Azure, GCP, AWS) and their networking capabilities, and the ability to adapt to evolving network technologies and business requirements.,
Posted 2 weeks ago
4.0 - 8.0 years
8 - 12 Lacs
Chennai
Hybrid
Hello Folks, We are currently hiring for DNS Management Mandatory Skills : Cloudfare , WAF Exp: 4 to 6 yrs Location : Chennai Excellent Communication Skills Interested Candidate Share Resume at dipti.bhaisare@in.experis.com
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
We are looking for a highly skilled and experienced Senior Infrastructure Engineer to take charge of designing, implementing, and maintaining our IT infrastructure. The ideal candidate should possess expertise in public and private cloud technologies, virtualization, Windows Server environments, and data center management. This role demands strong technical leadership and problem-solving abilities to ensure the high availability, scalability, and security of our infrastructure. As a Senior Infrastructure Engineer, your responsibilities will include designing, deploying, and managing both public and private cloud environments such as Azure, VMware, and Nutanix. You will be tasked with optimizing cloud resources for cost efficiency, performance, and security. Additionally, you will configure and maintain virtualized environments using VMware, Hyper-V, and Nutanix, troubleshooting and resolving issues in these platforms as needed. You will be responsible for installing, configuring, and managing Windows Server environments, monitoring server health, and ensuring compliance with best practices. Managing the Active Directory (AD) infrastructure, configuring DNS for internal and external services, and overseeing the deployment and management of Citrix environments for application and desktop delivery are also key aspects of this role. Furthermore, you will implement and monitor antivirus and endpoint security solutions, oversee day-to-day data center activities, and perform capacity planning to ensure disaster recovery readiness. Your role will involve managing Azure-based solutions, including compute, storage, networking, and security services, as well as designing and deploying hybrid cloud solutions. In addition to technical duties, you will lead technical projects, mentor junior team members, and provide expertise and recommendations for infrastructure improvements. If you are passionate about technology, have a strong background in infrastructure engineering, and enjoy working in a dynamic and collaborative environment, we encourage you to apply. As part of our team at Aristocrat, a world leader in gaming content and technology, you will have the opportunity to contribute to the development of free-to-play mobile games and deliver exceptional performance for our B2B customers. We are committed to responsible gameplay, company governance, employee wellbeing, and sustainability. At Aristocrat, we value diversity and welcome applications from individuals of all backgrounds and identities. Join us at Aristocrat to be part of a diverse and inclusive workplace where individual differences are celebrated, and all employees are empowered to reach their full potential. We offer a robust benefits package, global career opportunities, and a supportive environment where collective brilliance and good business practices are at the core of our values. Please note that depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions where we operate. Unfortunately, we are unable to sponsor work visas for this position at this time. Candidates must be authorized to work in the job posting location on a full-time basis without the need for current or future visa sponsorship.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be part of the Internal IT team at GlobalLogic, where you will be responsible for various tasks related to Linux administration, configuration management, DevOps lifecycle tools, Atlassian applications support, web servers administration, application servers administration, databases administration, virtual hypervisors administration, automation in languages such as Bash/Python/PHP, source code administration, hardware maintenance, monitoring configuration, network knowledge, FTP management, DNS management, and more. Having knowledge of XenOrchestra and GCP will be a plus. Your responsibilities will include maintaining Linux services related to the development lifecycle, implementing the Application as a Service model, administering various components of the Linux infrastructure, participating in proof of concept projects, deploying new solutions, performing regular maintenance, and working with monitoring systems. GlobalLogic offers exciting projects in industries like High-Tech, communication, media, healthcare, retail, and telecom. You will have the opportunity to collaborate with a diverse team of talented individuals in an open and laidback environment. Work-life balance is prioritized with flexible schedules, work from home options, and paid time off. Professional development is encouraged through various training programs. As part of the team, you will receive competitive salaries, family medical insurance, life and accident insurance, pension schemes, health awareness programs, extended maternity leave, performance bonuses, and referral bonuses. Fun perks include sports events, cultural activities, food subsidies, corporate parties, and discounts at popular stores and restaurants. GlobalLogic is a leader in digital engineering, helping brands worldwide design and build innovative products and digital experiences. With expertise in experience design, engineering, and data, GlobalLogic accelerates clients" transition into tomorrow's digital businesses. Operating under Hitachi, Ltd., GlobalLogic contributes to driving innovation through data and technology for a sustainable society with a higher quality of life.,
Posted 3 weeks ago
4.0 - 9.0 years
5 - 15 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
L1, L2, L3 network engineers, Project managers •Firewall, VPN, DDoS, DNS Security, NAC, Firewall Analyzer, IDS/IPS, Proxy, Email Gateway, SDWAN, DNAC, WAN •,Cisco routers ASR9K/switches Nexus 5k,7k, 9k, ACI •Service provider, Data centre experience
Posted 4 weeks ago
4.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
GreensTurn is seeking a highly skilled DevOps Engineer to manage and optimize our cloud infrastructure, automate deployment pipelines, and enhance the security and performance of our web based platform. The ideal candidate will be responsible for ensuring high availability, scalability, and security of the system while working closely with developers, security teams, and product managers. Key Responsibilities: Cloud Infrastructure Management: Deploy, configure, and manage cloud services on AWS or Azure for scalable, cost-efficient infrastructure. CI/CD Implementation: Develop and maintain CI/CD pipelines for automated deployments using GitHub Actions, Jenkins, or GitLab CI/CD . Containerization & Orchestration: Deploy and manage applications using Docker, Kubernetes (EKS/AKS), and Helm . Monitoring & Performance Optimization: Implement real-time monitoring, logging, and alerting using Prometheus, Grafana, CloudWatch, or ELK Stack . Security & Compliance: Ensure best practices for IAM (Identity & Access Management), role-based access control (RBAC), encryption, firewalls, and vulnerability management . Infrastructure as Code (IaC): Automate infrastructure provisioning using Terraform, AWS CloudFormation, or Azure Bicep . Networking & Load Balancing: Set up VPC, security groups, load balancers (ALB/NLB), and CDN (CloudFront/Azure CDN) . Disaster Recovery & Backup: Implement automated backups, failover strategies, and disaster recovery plans . Database Management: Optimize database performance, backup policies, and replication for MongoDB Collaboration & Documentation: Work with development teams to integrate DevOps best practices and maintain proper documentation for infrastructure and deployment workflows. Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 2.0 years
2 Lacs
Bengaluru
Work from Office
Marconix is looking for Web Developer to join our dynamic team and embark on a rewarding career journey Front-End Development:HTML, CSS, JavaScript: Proficiency in building the structure (HTML), styling (CSS), and interactivity (JavaScript) of web pages Responsive Design: Creating websites that adapt and function well across various devices and screen sizes Frameworks and Libraries: Knowledge of front-end frameworks/libraries like React, Angular, or Vue js for efficient development Back-End Development:Server-Side Languages: Proficiency in server-side scripting languages like Node js, Python (Django), PHP (Laravel), or Ruby (Ruby on Rails) Databases: Understanding of database management systems (e g , MySQL, PostgreSQL, MongoDB) and database design principles APIs: Developing and integrating APIs for communication between the front-end and back-end systems Full-Stack Development:Combining Front-End and Back-End: Experience working on both the client-side (user interface) and server-side (server logic, databases) aspects of web development Frameworks: Proficiency in full-stack frameworks like MEAN (MongoDB, Express js, Angular, Node js) or MERN (MongoDB, Express js, React, Node js) Version Control and Deployment:Version Control Systems: Using tools like Git for managing codebase versions and collaborating with teams Deployment: Deploying web applications on servers using platforms like AWS, Heroku, or Docker Testing and Debugging:Testing Suites: Knowledge of testing frameworks like Jest, Mocha, Jasmine for automated testing Debugging Tools: Using browser developer tools and other debugging aids to troubleshoot issues Continuous Learning and Adaptability:Staying Updated: Keeping up with the latest web development trends, tools, and best practices Problem Solving: Strong problem-solving skills to address complex technical challenges Soft Skills:Communication: Effectively communicating with team members, clients, and stakeholders Time Management: Managing deadlines and prioritizing tasks efficiently
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough