119 System Troubleshooting Jobs

Job Summary: We are seeking a highly skilled Oracle Fusion Payroll Principal Support Consultant to join our dynamic team. The ideal candidate will have extensive experience in Oracle Fusion Payroll support and implementation, offering expert-level technical assistance, resolving complex issues, and providing guidance on best practices. The consultant will work closely with customers, and cross-functional teams to ensure seamless payroll operations and maximize the functionality of Oracle Fusion Payroll. Key Responsibilities: Support & Troubleshooting: Provide expert-level support for Oracle Fusion Payroll issues, ensuring timely resolution of complex payroll-related queries. Troubleshoot payroll issues, configuration challenges, and integration concerns. Act as a point of escalation for complex payroll issues within the team and collaborate with Oracle support for resolution. Configuration & Implementation: Lead and manage Oracle Fusion Payroll configurations, upgrades, and implementations for both new and existing clients. Work closely with project teams to ensure accurate configuration and customization based on business requirements. Ensure proper integration between Oracle Fusion Payroll and other Oracle Cloud modules (e.g., HCM, Benefits). Functional Consulting: Analyze and understand client business processes and requirements related to payroll. Provide subject matter expertise to guide clients through best practices and optimal usage of Oracle Fusion Payroll. Develop and document functional specifications, design documentation, and user training materials. Testing & Validation: Lead payroll system testing, including UAT (User Acceptance Testing) and regression testing. Validate and ensure data accuracy and integrity during system implementations and periodic upgrades. End-User Training & Support: Deliver training sessions to clients and end-users on Oracle Fusion Payroll features and functionality. Provide ongoing support and guidance to payroll teams, helping them to effectively use the system and resolve day-to-day issues. Process Improvement & Optimization: Continuously evaluate the payroll processes to identify areas for improvement and optimization and help customer on the same. Recommend enhancements to increase efficiency and ensure best practices in payroll processing. Documentation & Reporting: Maintain detailed documentation on system configurations, customizations, and troubleshooting resolutions. Generate and present periodic status reports on payroll system performance, issues, and resolutions to leadership. Collaboration & Stakeholder Management: Work closely with internal teams and stakeholders to ensure smooth operations and alignment with business goals. Collaborate with the technical team for system customizations and performance optimization. Qualifications: Experience: Minimum 7 years of hands-on experience with Oracle Fusion Payroll and Oracle Cloud HCM modules. Proven experience in leading payroll support and consulting engagements. Strong background in payroll processing, configurations, and system troubleshooting. Experience with Oracle Cloud integrations with external systems (e.g., HRMS, finance systems, time and attendance systems). Skills: In-depth knowledge of Oracle Fusion Payroll modules and configurations. Strong troubleshooting and problem-solving skills. Familiarity with Oracle Cloud applications and tools (e.g., HCM Cloud, Oracle Integration Cloud). Ability to work effectively with cross-functional teams and stakeholders. Excellent communication and interpersonal skills to manage client expectations and deliver exceptional service. Knowledge of payroll regulations and compliance (e.g., local, state, and international payroll requirements). Certifications (preferred but not required): Oracle Cloud Payroll certification. Oracle Cloud HCM certification.

As a NetSuite Application Consultant at the Company, you will collaborate with the Application Owner to enhance and maintain the Company's NetSuite ERP system. Your responsibilities will include: - Demonstrating good hands-on knowledge of SuitScript 1.0/2.0. - Utilizing strong analytical skills to translate business requirements into functional and technical specifications. - Exhibiting excellent written and verbal communication skills. - Providing continuous maintenance and optimization of the NetSuite account. - Resolving system issues by collaborating with external vendors and product support teams. - Developing reports, saved searches, dashboards, workflows, custom fields, custom forms, and other enhancements. - Creating comprehensive systems documentation such as business requirements documents, functional designs, user manuals, test scripts, test plans, and training materials. - Hands-on experience with Suitelet, RESTlet, SuiteBundles, Saved Searches, Sales Cycle, Purchase Cycle, Inventory Management, SuiteFlow, SuiteBundles, Integrations with 3rd party systems, migration, customizations, and more in NetSuite technologies in advanced cases. Additionally, the Company is located in Indore, India. For more information or to apply for the position, please send your resume to info@surteltechnologies.com.,

Hiring for AMAL Infosystems providing services to Global IT Company. Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Nashik Qualification:Graduate Contact: snehapawar@peshr.com/7021769496

We’re hiring an entry-level IT Support Assistant to assist with system setup, software installation, basic troubleshooting, and hardware support. You’ll help maintain IT infrastructure and assist engineers.

Games2win is a leading global mobile games publisher with over 500 million downloads and 10 million monthly active players. The company prides itself on developing its own Intellectual Property (IP) and leveraging consumer love for game marketing, resulting in a significant number of downloads without relying on advertising support or paid installations. Some of the popular titles include Driving Academy, Decisions, and International Fashion Stylist. As a Senior System Administrator at Games2win, based in Mumbai and reporting to Mahesh Khambadkone (CTO), you will be responsible for overseeing various IT systems. This includes managing the network infrastructure, VPNs, physical systems, mobile devices, backup servers, version control repositories, email servers, and software licensing. You will work with a team of Service Engineers to ensure the smooth operation of all IT systems, create/update standard operating procedures, resolve system failures, and proactively monitor system performance and security. The ideal candidate for this role should have at least 4 years of experience as a Senior System Administrator or Network Administrator, with knowledge of Mac and Windows operating systems, network management, system security, and data backup/recovery. Strong problem-solving skills, communication abilities, and experience working with remote teams are essential requirements. A background in BE/BSc IT, MCA Graduate with a Diploma in Hardware & Networking is preferred. To learn more about Games2win, please visit https://games2winmedia.com/company-profile/.,

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation & troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Monali - 7666099588 Anamika - 9811722023 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

The Solution Architect Supply Chain will lead the design and delivery of integrated SAP and non-SAP solutions supporting global procurement, planning, inventory, and quality management processes. You will be responsible for architecting scalable and efficient solutions in a highly customized SAP ECC AFS environment. Your role demands hands-on expertise in core supply chain processes, a strong understanding of MRP and planning logic, experience with cloud-based planning tools such as SAP IBP, and the ability to guide technical teams to deliver tailored automation solutions. You will also manage and mentor a Solution Engineer (Supply Chain) and collaborate with stakeholders across business and IT functions. Support global SAP supply chain solution implementations across end-to-end procurement, planning, and inventory processes. Collaborate with business stakeholders to gather and analyze requirements that add measurable business value. Conduct fit-gap analysis and architect functional and technical solutions that promote global standards, integration, and automation. Prepare and maintain detailed solution design documentation and functional specifications. Configure and support SAP modules including MM, QM, PP, and IM; design custom solutions for procurement, subcontracting, inter-company transactions, and production planning. Architect automated solutions involving ABAP enhancements, user exits, custom reports, movement types, and forms. Manage inbound goods planning, procurement-related master data, vendor portal integration, and lifecycle management. Lead the implementation and support of MRP, demand/supply planning logic, and custom reporting. Integrate SAP ECC with SAP IBP and other cloud-based or external planning tools. Monitor batch jobs, interfaces, process chains, and ensure system stability across planning and inventory functions. Lead system testing cycles and user acceptance testing; oversee smooth deployment of solution changes into production. Work with supply chain stakeholders to plan road map for 6-12 months and plan resources accordingly. Guide and mentor the Solution Engineer Supply Chain on daily tasks, architecture alignment, and delivery timelines. Respond to service requests efficiently and provide timely communication to stakeholders. Collaborate with development teams on solution implementation, ensure alignment to system architecture, scalability, and performance. Execute responsibilities in special projects, adhering to timelines, and escalate risks as needed. Leverage existing tools and knowledge assets to reduce duplication and accelerate the delivery of robust solutions. Follow prescribed Solution Manager processes and maintain full documentation lifecycle (CC, FS, TS). Leverage and deploy Generative AI-assisted data analytics and apply logical constructs to custom programming steps to design efficient, scalable business solutions with minimal reliance on development resources. Requirements: - Bachelor's Degree in Engineering, Business Applications, Computer Science, Information Systems, or related field. - Minimum 3 full lifecycle SAP implementations with solution design ownership. - At least 8 years of experience in SAP Supply Chain functional areas (MM, PP, QM, IM). - Experience with procurement planning, subcontracting, inter-company procurement, MRP, and lifecycle management. - Hands-on experience with SAP IBP or equivalent cloud-based planning tools (preferred). - Experience with ABAP debugging and collaboration on custom developments. - Knowledge of APO, SRM (preferred). - Proven track record of designing scalable custom solutions in highly customized SAP environments, working in SAP AFS environment would be preferred. - Strong problem-solving skills, system troubleshooting capabilities, and ability to work across global time zones. - Excellent written and verbal communication skills. - Experience in working with international clients in USA and Europe. - Detail-oriented, self-motivated, and results-driven.,

As an Infor WFM Administrator, your primary responsibility will be to configure and maintain the Infor WFM system to align with the organization's workforce management requirements. This involves customizing settings, workflows, and business rules within the Infor WFM application. You will also play a key role in providing user support by addressing inquiries, troubleshooting issues, and offering guidance on system usage. Conducting training sessions for new and existing users will be essential to ensure smooth operations. Additionally, you will be responsible for ensuring data integrity and accuracy through effective integration processes. Coordinating and implementing system upgrades, updates, and patches for the Infor WFM application will be crucial. Staying informed about new releases and features to maximize the software's potential will also be part of your role. Developing and generating reports to provide insights into workforce performance, productivity, and compliance will be another important aspect of your job. Utilizing Infor WFM reporting tools to create customized reports for various stakeholders is also expected. Furthermore, you will need to ensure that the Infor WFM system is configured to comply with labor laws, regulations, and organizational policies. Monitoring and addressing compliance issues as they arise will be essential. Maintaining thorough documentation of system configurations, processes, and user guides, as well as documenting and tracking reported issues, resolutions, and system changes, will be crucial for effective system management. To be successful in this role, you should possess a Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an Infor WFM Administrator or in a similar role is required. In-depth knowledge of Infor WFM software and its modules, along with a strong understanding of workforce management processes and best practices, is essential. Experience with system integration, data migration, excellent problem-solving, and analytical skills are also necessary. Strong communication and interpersonal skills, the ability to work independently and collaboratively in a team, attention to detail, and a focus on data accuracy and system reliability are key attributes for this position. Key Skills required for this role include Infor WFM configuration and administration, system troubleshooting and issue resolution, training and user support, integration with other systems, report generation and analytics, compliance management, and documentation and process mapping.,

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP SuccessFactors Onboarding Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain detailed records of system issues and resolutions.- To support day to day incidents- Reporting and weekly status calls- Delta updates Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Succession & Development.- Strong understanding of system troubleshooting and problem-solving techniques.- Experience in system maintenance and support.- Knowledge of system integration and data migration processes.- Familiarity with cloud-based software solutions.-SAP Succession certified/EC- Has at least 1 implementation and support experience and AMS experience will be added advantage- Addition module experience like SF EC, Comp or RCM Additional Information:- The candidate should have a minimum of 3 years of experience in SAP SuccessFactors Succession & Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Neeraj- 9010788232 Anamika - 9811722023 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

About The Role About The Role At Kotak Mahindra Bank, customer experience is at the forefront of everything we do on Digital Platform. To help us build & run platform for Digital Applications , we are now looking for an experienced Sr. DevOps Engineer . They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. If you have a solid background in software engineering and are familiar with AWS EKS, ISTIO/Services Mesh/tetrate, Terraform,Helm Charts, KONG API Gateway, Azure DevOps, SpringBoot , Ansible, Kafka/MOngoDB we"™d love to speak with you. Objectives of this Role Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analyzing results Identifying technical problems and developing software updates and "˜fixes"™ Working with software developers and software engineers to ensure that development follows established processes and works as intended Monitoring the systems and setup required Tools Daily and Monthly Responsibilities Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve customer experience Develop software to integrate with internal back-end systems Perform root cause analysis for production errors Investigate and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Skills and Qualifications BSc in Computer Science, Engineering or relevant field Experience as a DevOps Engineer or similar software engineering role minimum 5 Yrs Proficient with git and git workflows Good knowledge of Kubernets EKS,Teraform,CICD ,AWS Problem-solving attitude Collaborative team spiritn system.

As an intern at TechCrumb Solution Private Limited, your day-to-day responsibilities will include implementing, maintaining, monitoring, and supporting the organization's IT infrastructure to ensure optimal performance and security. You will be tasked with developing and maintaining scripts for service quality analysis, system monitoring, and operational automation. Additionally, you will play a key role in designing and documenting procedures for system troubleshooting and maintenance to enhance efficiency and reliability. It will be your responsibility to investigate and resolve technical issues by deploying updates and fixes, ensuring minimal downtime and disruption. You will also be expected to conduct quality control and manage the codebase to maintain code integrity and consistency across projects. TechCrumb Solution Private Limited is a software company specializing in providing digital transformation and product engineering services to internet startups, SMEs, and large enterprises worldwide. The company focuses on designing and building highly scalable and robust software with cloud and data at the focal point, utilizing the latest cutting-edge technologies. In addition to software services, TechCrumb Solution offers white-labeled (SaaS) products for the media publishing, digital marketing, and advertising industries.,

You are a highly skilled SAP Basis and IT Governance professional with a proven track record in managing, optimizing, and securing SAP landscapes while ensuring adherence to organizational IT policies and governance frameworks. Your expertise lies in streamlining IT operations, implementing compliance standards, and driving strategic IT initiatives to enhance efficiency and business alignment. As a SAP Basis Administrator & IT Governance lead, you have exposure in managing end-to-end SAP Basis operations for a multi-system environment. You specialize in designing and implementing IT governance frameworks that have enhanced compliance by 30%. You have also led SAP system migrations to HANA, resulting in a reduction of operational costs by 20%. Your core competencies include proficiency in SAP system installations, upgrades, migrations, and configurations. You have expertise in managing SAP landscapes, including ECC, S/4HANA, BW, and other SAP modules. Additionally, you are skilled in performance tuning, database management, and system troubleshooting. In the realm of IT Governance & Compliance, you excel in the implementation of ITIL frameworks and COBIT for robust IT governance. You are adept at developing and enforcing IT policies, security controls, and compliance standards such as GDPR and SOX. Your focus is on ensuring audit readiness and addressing non-compliance risks effectively. You have hands-on experience with tools like Solution Manager, SAP Early Watch, and monitoring dashboards for system monitoring & optimization. Your strengths lie in efficient resource allocation, capacity planning, and disaster recovery strategies. Collaborating with cross-functional teams, vendors, and business stakeholders is an area where you actively engage. You excel in translating business needs into IT solutions, ensuring alignment with organizational goals. Your project management skills are commendable, especially in managing large-scale SAP implementations and system upgrades. You are adept at budgeting, risk analysis, and adhering to timelines for IT projects.,

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Site Security Manager, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness programs with the assistance of law enforcement agencies. Support the regional internal communication program. Liaise with government, consular and private sector agencies to enhance security operations. Provide support to Regional Security Manager regarding contingency planning, risk/threat assessments, and the maintenance of effective networks across all business groups. Assist with the intelligence gathering process regarding the protection against high security threats, emergencies, and contingencies. Assist with the Building Emergency Reaction Readiness Program through the collaboration with key stakeholders. Support the creation and review of regional level strategic relocation planning. Preserve the business infrastructure at local and region level through the implementation of strategic business objectives. Provide multi-level communication between the business units in cooperation with individuals, teams, and vendors. Conduct periodic review sessions with vendors to achieve quality service delivery provision by suppliers and vendors. Manage and direct all security staff and daily on-site security operations and ensure correct and continuous business operations. Assist in the development of internal and external service optimization. Respond immediately to all security incidents and emergencies, as dictated by policy. Provide operational support to the Regional Security Manager during incidents and emergencies. Act as the global security representative during initial stages, as dictated by policy. Support established systems including but not limited to; access control, system trouble shooting, and access card management. Coordinate security support for both internal/external events. All other duties, as assigned. Qualifications Bachelors degree preferred with at least five years of corporate security operations experience. Able to carry out responsibilities with little or no supervision. Effective written, verbal, and presentation skills. Able to multi-task and organize workload for effective implementation. Client orientated and results driven. Able to interact effectively at all levels and across diverse cultures. Able to prioritize duties and responsibilities in accordance with level of importance. Able to adapt as the external environment and organization evolves. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

In this role, you will be responsible for supporting and administering UKG Pro Workforce Management systems for timekeeping, scheduling, and workforce management, ensuring that all configurations are in line with business requirements. Additionally, you will support Oracle HCM Time and Labor (OTL) modules, including configuration, upgrades, and integrations within the HCM platform. Your duties will also involve supporting the implementation and maintenance of UKG Pro Workforce Management across multiple regions and business units. You will be expected to provide guidance on troubleshooting, problem resolution, and system improvements for Pro Workforce Management and OTL-related issues. Developing user guides, delivering training, and offering ongoing support to ensure efficient usage of Pro Workforce Management and OTL systems will also be part of your responsibilities. Staying informed about the latest UKG and Oracle HCM trends and recommending system upgrades and improvements will be essential. Moreover, participating in system audits to ensure data integrity and compliance with internal controls and external regulations will be a key aspect of this role. You are a proactive individual who excels in challenging situations and possesses a keen eye for identifying and seizing opportunities. Your ability to observe situational and group dynamics and select the best-fit approach sets you apart. You are skilled at creating implementation plans that allocate resources effectively, and you approach tasks with energy, determination, and a commitment to completion. To be successful in this role, you should have a Bachelor's degree in information technology, Human Resources, Business Administration, or a related field. You should also have at least 2 years of experience working with UKG Pro Workforce Management systems (Workforce Dimensions and/or Workforce Central) and a minimum of 1 year of experience with Oracle Time and Labor (OTL) or equivalent HCM systems. Strong problem-solving skills, the ability to address complex system issues, and experience in global system rollouts and multi-country configuration are preferred. Diligence, strong organizational skills, and the capacity to manage multiple projects simultaneously are crucial for this position. Preferred qualifications that would distinguish you include experience in leading UKG/Kronos or HCM-related projects and certification in UKG/Kronos or Oracle HCM. By joining Emerson, you will have the opportunity to contribute meaningfully through your work. Emerson offers competitive compensation and benefits programs designed to align with industry standards and local labor markets. Comprehensive medical and insurance coverage is provided to meet the needs of employees. The company is committed to fostering a global workplace that values diversity, equity, and inclusion, welcoming foreign nationals through Work Authorization Sponsorship. Emerson strives to attract, develop, and retain exceptional individuals in an inclusive environment that supports employee growth and potential. The organization's Remote Work Policy for eligible roles promotes Work-Life Balance through a hybrid work setup, allowing team members to work both from home and the office. Safety is a top priority for Emerson, with a relentless focus on providing a Safe Working Environment across its global network and facilities. Through its benefits, development opportunities, and inclusive and safe work environment, Emerson aims to create an organization that its employees are proud to be a part of.,

About The Role About The Role At Kotak Mahindra Bank, customer experience is at the forefront of everything we do on Digital Platform. To help us build & run platform for Digital Applications , we are now looking for an experienced Sr. DevOps Engineer . They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. If you have a solid background in software engineering and are familiar with AWS EKS, ISTIO/Services Mesh/tetrate, Terraform,Helm Charts, KONG API Gateway, Azure DevOps, SpringBoot , Ansible, Kafka/MOngoDB we"™d love to speak with you. Objectives of this Role Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analyzing results Identifying technical problems and developing software updates and "˜fixes"™ Working with software developers and software engineers to ensure that development follows established processes and works as intended Monitoring the systems and setup required Tools Daily and Monthly Responsibilities Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve customer experience Develop software to integrate with internal back-end systems Perform root cause analysis for production errors Investigate and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Skills and Qualifications BSc in Computer Science, Engineering or relevant field Experience as a DevOps Engineer or similar software engineering role minimum 5 Yrs Proficient with git and git workflows Good knowledge of Kubernets EKS,Teraform,CICD ,AWS Problem-solving attitude Collaborative team spiritn system.

Building and implementing new development tools and infrastructure Understanding the needs of stakeholders and conveying them to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analysing results Ensuring that systems are safe and secure against cybersecurity threats Identifying technical problems and developing software updates and fixes Working with software developers and software engineers to ensure that development follows established processes and works as intended Planning projects and being involved in project management decision Responsibilities Deploy updates and fixes, and provide Level 2 technical support Build tools to reduce the occurrence of errors and improve customer experience Develop software to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Required skills and qualifications Experience as a DevOps engineer or in a similar software engineering role Proficiency with Git and GitHub workflows Good knowledge of Ruby or Python Good knowledge of Linux, OpenSSL, HTTP, Nginx, Ansible, and Nagios. Working knowledge of databases and SQL Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Bachelor of Science degree (or equivalent) in computer science, engineering, or relevant field Experience in civil engineering or customer experience Experience in developing/engineering applications for a large company

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring that systems run smoothly and efficiently, and contributing to the overall improvement of service delivery. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on quality and user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Strong understanding of system troubleshooting and diagnostics.- Experience with remote desktop support tools and techniques.- Familiarity with software deployment and patch management processes.- Ability to communicate technical information effectively to non-technical users. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system support.- Provide training and guidance to junior team members on technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system troubleshooting and problem resolution techniques.- Experience with client relationship management and support processes.- Ability to analyze and interpret client requirements effectively.- Familiarity with various communication tools and platforms. Additional Information:- The candidate should have minimum 2 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow App Engine Good to have skills : JavaScriptMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring that all systems operate smoothly within established processes. You will work both remotely and onsite, collaborating with team members to resolve challenges and enhance system performance, while also implementing necessary technology at the operating system level across server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow App Engine.- Good To Have Skills: Experience with JavaScript.- Strong understanding of system troubleshooting and maintenance.- Familiarity with hardware and software support across various platforms.- Experience in implementing technology solutions at the operating system level. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow App Engine.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, and embedded systems For more than 15 years, customers have trusted us for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services, About The Role We are seeking a dedicated and detail-oriented HR Specialist to support our growing Field Engineer workforce This role will play a vital part in ensuring a smooth employee lifecycle by managing the onboarding and offboarding processes, coordinating training initiatives, and overseeing background verification (BGV) compliance The ideal candidate will be highly organized, proactive, and capable of working across departments to deliver a positive and compliant HR experience, Key Responsibilities Onboarding & Offboarding: Facilitate the end-to-end onboarding process, including documentation, induction scheduling, and system access coordination for new Field Engineers, Serve as the primary point of contact for new hires during pre-joining and onboarding phases, Coordinate offboarding activities, including exit formalities, asset recovery, and final documentation, Maintain accurate employee records and ensure updates in Portal, Training Coordination Schedule and coordinate induction and role-specific training programs, Work closely with internal departments to ensure training compliance and effectiveness, Track training attendance, assessments, and feedback, and maintain training documentation for audits and reporting, Background Verification (BGV) Oversee the complete BGV process, including education, employment history, criminal checks, and ID verification, Liaise with third-party vendors and ensure verifications are completed within timelines, Flag discrepancies and escalate unresolved BGV issues to appropriate stakeholders, Cross-Functional Collaboration Partner with program management, IT, admin, and payroll teams to ensure seamless onboarding/offboarding and resource planning, Provide periodic reports and updates on onboarding status, BGV progress, and training completion, Recommend and support continuous improvements in HR processes and standard operating procedures, Qualifications Bachelors Degree 03 years of experience, preferably in onboarding and compliance roles supporting a distributed or technical workforce, Strong understanding of HR operations, employment documentation, and BGV protocols, Excellent organizational, communication, and interpersonal skills, Proficiency in Microsoft Office Suite and familiarity with HRIS platforms, Ability to work independently and manage multiple priorities in a fast-paced environment,

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in AI and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. Headquartered in Los Angeles, the company has employees around the globe. The company culture fosters team integrity, positive persistence, and continuous growth. With Convoso, the future is bright as we continue to evolve our technology. The company's foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) give our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future-forward technology will allow Convoso to grow into new markets across hundreds of use cases. At Convoso, we're constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. We are looking for a Site Reliability Engineer to devise and develop automations and provision scripts and environments, assess and maintain systems, as well as brainstorm possible improvements that can be made to our systems in the future. As a Site Reliability Engineer at Convoso, you will manage and monitor installed systems, networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure). You will ensure the highest level of systems and infrastructure availability, install, configure, and test operating systems, application software, and system management tools, design, plan, and automate deployment of network communications systems, provide documentation as required, etc. You should have at least 5 years of experience in configuring enterprise-level Linux systems within a highly networked environment, expertise in using Chef for configuration management and automation, strong proficiency in scripting languages such as Python and Bash, skills in designing, implementing, and optimizing centralized logging solutions, experience with MySQL or similar database systems, familiarity with virtualization technologies, proficiency in using CI/CD tools, proactive, resourceful, and adept at managing projects and solving problems, etc. A Bachelor's or Master's degree in Computer Science, Engineering, or a related field is required. Work perks include 100% covered premiums for employees + dependents, PTO, paid sick time, holidays, monthly credits toward food & beverage, employee referral bonus, and a team of highly experienced and kind colleagues. The HQ office offers a casual environment, fully stocked kitchen, flexibility of shift, and free parking on office premises.,

Job Overview : We are looking for a dedicated Desktop Support Executive to provide technical support for desktop hardware, software, and system troubleshooting. The ideal candidate will have experience in diagnosing and resolving hardware/software issues, ensuring minimal disruption to the productivity of end-users. You will be responsible for supporting both hardware and software components of desktop systems while maintaining high customer service standards. Key Responsibilities : Hardware Support : Provide technical support for desktop hardware, including laptops, desktops, monitors, printers, and peripherals. Software Installation & Configuration : Install and configure operating systems (Windows, Mac OS) and software applications, ensuring proper setup of security software and productivity tools. System Troubleshooting : Diagnose and resolve system issues, including crashes, slow performance, software conflicts, or missing drivers. System Security & Updates : Ensure antivirus software is installed and security patches are up to date. Perform routine system maintenance to optimize performance. Employee Support & Training : Assist employees with desktop issues and offer training on software usage and best practices. Skills : Strong troubleshooting skills in hardware diagnostics and OS-related issues. Familiarity with network configuration and support. Ability to provide remote support and communicate effectively with non-technical users. Experience with HRIS platforms like HHUB (a plus). Ability to manage multiple support tickets efficiently.

Job Overview : We are looking for a dedicated Desktop Support Executive to provide technical support for desktop hardware, software, and system troubleshooting. The ideal candidate will have experience in diagnosing and resolving hardware/software issues, ensuring minimal disruption to the productivity of end-users. You will be responsible for supporting both hardware and software components of desktop systems while maintaining high customer service standards. Key Responsibilities : Hardware Support : Provide technical support for desktop hardware, including laptops, desktops, monitors, printers, and peripherals. Software Installation & Configuration : Install and configure operating systems (Windows, Mac OS) and software applications, ensuring proper setup of security software and productivity tools. System Troubleshooting : Diagnose and resolve system issues, including crashes, slow performance, software conflicts, or missing drivers. System Security & Updates : Ensure antivirus software is installed and security patches are up to date. Perform routine system maintenance to optimize performance. Employee Support & Training : Assist employees with desktop issues and offer training on software usage and best practices. Skills : Strong troubleshooting skills in hardware diagnostics and OS-related issues. Familiarity with network configuration and support. Ability to provide remote support and communicate effectively with non-technical users. Experience with HRIS platforms like HHUB (a plus). Ability to manage multiple support tickets efficiently.

Responsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations. Responsible for assisting with system troubleshooting, implementations, and software updates. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable. Coordinates tasks departmental / interdepartmentally to support non-clinical applications. Works in a multidisciplinary environment to help maintain a stable and functional software application. Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures. This position has an on-call rotation schedule that requires immediate off-hours response. Actively maintains education and cross-training on all departmental areas of expertise. Summary: Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation. India 3+ years of IT experience Strong critical thinking and analysis skills Business acumen. Understand operational workflows supported by applications Good communication / collaboration / team skills Experience learning new applications and adapt quickly when given new assignments Initial applications: Salesforce Health Cloud, Salesforce Marketing Cloud