Posted:3 weeks ago|
Platform:
On-site
Full Time
Infodesk is the leading enterprise intelligence management SaaS platform, serving the top 100 companies across global life sciences, government, professional, and investment services. InfoDesk’ s proprietary "Smarter Data" \technology gathers, normalizes, enriches, and summarizes content in real-time from external and internal sources to deliver business-critical insights that help clients increase their competitive awareness, mitigate risks, and make confident data-driven strategic decisions.
As a Product Support Specialist, you will play a critical role in ensuring the success of our software products by providing exceptional technical support to our clients and internal stakeholders. You will serve as the primary point of contact for troubleshooting and resolving product-related issues, ensuring customer satisfaction, and driving continuous improvement.
InfoDesk
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