Work Mode

On-site

Job Type

Full Time

Job Description

Join our team as a Support Specialist and become a pivotal part of our companys success by delivering outstanding customer service. In this role, youll advise businesses on optimizing their recruitment process, respond to customer inquiries, troubleshoot issues, and review job descriptions to maximize their success.

Youll be directly impacting our bottom line by supporting trial customers and helping them adopt our software, turning them into long-term users and advocates.

This role is ideal for tech-savvy, self-motivated individuals with a passion for helping customers and a desire to grow with a fast-paced tech startup. If youre committed to excellent communication and eager to make a significant impact, we want to hear from you.

Responsibilities

  • Advise customers on optimizing recruitment processes
  • Respond to customer inquiries with timely, friendly advice
  • Support users in troubleshooting issues
  • Review job descriptions for effectiveness on job boards
  • Work closely with other teams to continuously improve customer experience

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