Company Description At Black Panda Enterprises, we help ambitious startups and growth-stage companies achieve explosive and sustainable success. Our passionate team of growth experts combines design thinking with a holistic approach to build agile systems and processes that unlock full potential. We offer a comprehensive suite of services, including strategic growth, operational excellence, leadership development, global expansion, fractional resources, and IPO & exit strategy. Let Black Panda be your secret weapon for achieving sustainable growth. Role Description This is a full-time on-site role for a Human Resources Specialist based in Pune. The Human Resources Specialist will be responsible for managing HR tasks, including developing and implementing HR policies, overseeing employee benefits, personnel management, and ensuring compliance with labor laws. The Specialist will also participate in recruitment processes, employee onboarding, and work closely with department heads to support organizational goals. Qualifications Human Resources (HR) and HR Management skills Experience in developing and implementing HR Policies Knowledge of Employee Benefits and Personnel Management Strong organizational and communication skills Bachelor's degree in Human Resources, Business Administration, or a related field Relevant certifications in HR are a plus Ability to work effectively with diverse teams and across multiple departments Show more Show less

Job Title: Operations & Strategy Analyst Location: Baner, Pune (Work from Office) Type: Full-Time | Permanent Shift: 1:00 PM to 10:00 PM IST Experience Level: Fresher / Entry-Level Joining: Immediate About Black Panda At Black Panda, we help ambitious startups scale smart—by integrating people, process, and AI. We offer strategic consulting and execution across healthcare, e-commerce, and SaaS. Our team works behind the scenes to power growth for some of the most innovative startups across the globe. This role is ideal for fresh graduates excited about building their careers at the intersection of healthcare operations and generative AI research. You’ll be part of a fast-paced, startup environment where learning and execution go hand in hand. Role Overview This is a full-time, permanent, in-office role based out of our Baner office in Pune. You’ll spend 80% of your time on structured healthcare data annotation and 20% on generative AI research to support product and workflow innovation. We’re looking for candidates who can join immediately. Key Responsibilities Healthcare Annotation (80%) - Read and interpret U.S. healthcare insurance documents like Summary Plan Descriptions (SPDs) and benefits guides - Label and annotate structured data fields such as deductibles, copays, exclusions, and provider networks in client systems - Ensure accuracy, consistency, and adherence to annotation guidelines - Perform quality checks and document unusual or ambiguous cases - Contribute to clean, reliable data that powers machine learning outputs for an AI-based benefits platform AI Workflow Research (20%) - Research latest trends, tools, and innovations in generative AI - Explore use cases across marketing, sales, and operations - Help build prompt libraries and workflow prototypes - Work with consultants to define how AI tools can enhance client outcomes Who We're Looking For - Fresh graduates (B.A., B.Sc., B.Com, BBA, or equivalent) - Strong English reading comprehension and attention to detail - Comfortable working with long-form documents and structured data - Curious about AI and its real-world applications - Excited to work with startups and fast-moving teams - Able to work the 1 PM – 10 PM IST shift - Available to join immediately at our Baner, Pune office Perks & Benefits - Permanent full-time role with a future-proof career track - Work from Office – Baner, Pune - Immediate joining preferred - Travel reimbursement for daily commute - Meals provided or reimbursed - Health insurance and employee benefits - Mentorship, skill-building, and cross-functional exposure - Culture of ownership, creativity, and high performance Show more Show less

Job Title: Business Development Executive – Digital Health Solutions Location: Pune Experience: 2–5 years in B2B or B2C SaaS/Healthcare/Tech sales Employment Type: Full-time About the Role: We are seeking a dynamic and results-driven Sales Executive to join our team and play a key role in driving the adoption of our cutting-edge digital health platform. This role requires a motivated individual who understands the value of health analytics, digital transformation in healthcare, and can confidently pitch a tech-enabled wellness solution to a range of clients—from hospitals and clinics to health professionals. Key Responsibilities: 1. Lead Generation & Pipeline Building Identify and qualify potential clients across healthcare institutions, insurance companies, corporates, and health practitioners. Use channels like cold outreach, LinkedIn, email marketing, networking events, and inbound lead handling to build a strong prospect pipeline. 2. Product Pitching & Client Engagement Clearly communicate the product’s unique value proposition in simplifying health data interpretation and enhancing preventative care. Tailor pitches to different client segments, highlighting relevant use cases such as health assessments, corporate wellness, or diagnostic enhancements. 3. Relationship Management Build and nurture long-term client relationships by understanding their challenges and aligning product features to meet those needs. Serve as a trusted point of contact post-sale to ensure retention and growth. 4. Sales Strategy & Closure Conduct virtual and in-person demos and presentations to showcase the platform's features and analytics-driven health insights. Collaborate with leadership to refine pricing and negotiation strategies, aiming to close deals and meet monthly and quarterly targets. 5. Market Intelligence & Feedback Stay updated on healthcare industry trends, digital health competitors, and new opportunities. Actively gather feedback from prospects and clients to inform product and marketing teams about market needs and gaps. 6. Cross-functional Collaboration Work closely with product, marketing, and technical delivery teams to ensure smooth onboarding and client satisfaction. Translate client needs into actionable insights for internal teams. Qualifications: 2+ years of experience in B2B tech sales, preferably in health tech, SaaS, or wellness-related domains. Proven ability to generate leads and close sales independently. Strong communication, presentation, and interpersonal skills. Comfort with using CRM tools and sales reporting software. Ability to understand and explain technical products in simple terms. Passion for health, wellness, and technology-driven solutions. Nice to Have: Experience selling to healthcare providers, insurers, or wellness consultants. Background or strong interest in healthcare, diagnostics, or data analytics. Show more Show less

Join the Black Panda pack and make a global impact. Are you a tech-savvy problem solver with a passion for helping clients? We're seeking a talented individual to join our team and support our esteemed US clients in the APAC and EMEA regions. What You'll Do: ● Provide world-class technical support to a global client base. ● Troubleshoot complex issues and find innovative solutions. ● Collaborate with cross-functional teams to ensure smooth operations. ● Analyze support metrics and identify areas for improvement. ● Stay updated on the latest technologies and industry trends. What We Value in You: ● High EQ: Strong interpersonal skills and the ability to connect with people from diverse cultures. ● Problem-Solving: A knack for identifying issues and finding creative solutions. ● Solution-Oriented: A proactive approach to challenges. ● Ambition: A drive to succeed and a desire to learn and grow. ● Collaboration: A team player who can work effectively with others. ● Resourcefulness: The ability to find innovative solutions to problems. ● Methodical Thinking: A logical and organized approach to tasks. ● Data-Driven: The ability to analyze data and make informed decisions. ● Curiosity: A thirst for knowledge and a willingness to explore new ideas. ● Empathy: The ability to understand and respond to the needs of others. ● Exceptional English Communication Skills Ready to join the Black Panda Pack? If you are a fresher looking for a game changing career opportunity, this is the right role for you! Email us your resume on careers@blackpandaconsulting.com! Let's build something amazing together. #BlackPanda #GrowthHacking #Innovation #JoinThePack Show more Show less

Are you a meticulous, tech-savvy professional with a passion for operational precision and client success? We’re looking for a detail-oriented individual to support one of our premier US-based SaaS clients, Cascade, across the APAC region primarily. This role is not just about resolving issues. It's about owning the accuracy and integrity of the data that powers strategic planning for global enterprises. What You’ll Do Process and fulfill client data requests with high attention to detail Add, edit, and manage users in the Cascade platform Set up correct roles and permissions based on org structures Create and modify goals, sub-goals, milestones, and KPIs Reflect strategic planning updates across departments and teams Display strategic thinking while translating customer data (google docs, PowerPoints, etc) into Cascade’s workspace with accuracy and precision Manage and resolve incoming support tickets using HubSpot Address issues related to login access, user visibility, or goal configuration Clarify ambiguous requests by proactively communicating with internal stakeholders Escalate technical issues or backend bugs to Cascade’s engineering team when required Update Cascade workspaces based on structured data inputs Interpret spreadsheets, templates, and written instructions from client success managers Validate updates to ensure strategic alignment and system integrity Track every change with internal logs and maintain version history Maintain data consistency and workspace hygiene Prevent duplicate goals or milestones Ensure nested structures follow best practices Audit recent changes and fix misalignments before clients notice Support knowledge documentation and internal reporting Log frequently asked changes and build checklists to speed up repeat tasks Tag tickets accurately for support insights and internal dashboards Surface recurring patterns that can inform product or support process improvements What We Value in You High emotional intelligence and clear, professional communication Precision in executing tasks, especially where data integrity is critical A methodical, organized approach to problem solving Proactive and self-driven with a bias for action Strong English language skills, both written and verbal Familiarity with SaaS platforms and how enterprise teams structure goals Comfort working across time zones in a fast-paced remote environment Working knowledge of HubSpot Held Desk, Google Sheets, Excel, Powerpoint, and similar tools

Job Title: Technology Lead Location: Pune, Maharashtra, India Experience Level: 8+ Years Role Overview: We are seeking an accomplished and highly driven Tech Lead to spearhead the technical direction, architecture, and hands-on development of our critical data and application infrastructure on Google Cloud Platform. This role is for a visionary leader who thrives on solving complex technical challenges, driving innovation with AI/LLM capabilities, and ensuring the delivery of scalable, highly available, and secure solutions across the complete software development lifecycle. If you possess a profound technical depth, exceptional leadership skills, and a "Get Things Done" attitude, you will be instrumental in shaping our technological future. Key Responsibilities: Technical Leadership & Architectural Ownership: Drive the technical vision, architecture, and design for complex, large-scale software solutions on GCP, ensuring high quality, scalability, maintainability, and adherence to best practices. Lead and mentor a team of engineers, fostering a culture of technical excellence, continuous learning, and innovation, providing deep technical and architectural guidance. Own the technical roadmap and strategic initiatives, influencing key stakeholders and driving architectural decisions across the tech organization. Conduct rigorous code and design reviews, ensuring solutions meet stringent technical standards and business requirements. GCP, Data Engineering & Cloud Operations: Architect, build, and optimize robust, high-performance data pipelines and ETL/ELT processes using Apache Airflow for orchestration. Lead the development and management of comprehensive data solutions utilizing Google Cloud Platform (GCP) services, including BigQuery for data warehousing, PostgreSQL for relational databases, Dataflow for stream/batch processing, and Pub/Sub for real-time messaging. Ensure paramount data integrity, cloud security, and optimal performance across all data systems. Oversee infrastructure management, resource monitoring, and cost optimization strategies within the cloud environment. Design and implement systems for exceptional scalability and high availability, managing complex networking with cloud and infrastructure. AI/LLM Integration & Strategic Automation: Lead the strategy, design, and implementation of Large Language Models (LLMs) and advanced AI coding tools into core engineering workflows to significantly enhance developer productivity and automate complex processes. Drive initiatives for end-to-end workflow automation across the software development lifecycle, leveraging AI, scripting, and advanced tooling. Lead POCs with new technologies and AI POCs, conducting benchmarking of AI tools to identify and champion the right solutions for the team and organization. Problem Solving & Innovation: Proactively identify, diagnose, and resolve highly complex technical issues, providing innovative and sustainable solutions. Champion the adoption of new technologies and methodologies to continuously improve system performance, reliability, and the overall developer experience. Cross-Functional Collaboration & Stakeholder Engagement: Collaborate extensively with product owners, data scientists, and other engineering teams to translate business needs into robust technical solutions and build sales-centric features. Engage directly with customers to gather insights, provide technical guidance, and ensure solutions meet their evolving needs. Clearly articulate complex technical concepts and strategic decisions to diverse technical and non-technical stakeholders. Manage the complete software development lifecycle from conception to deployment and ongoing operations. Required Skills & Qualifications: 8+ years of progressive experience in software engineering, with a strong emphasis on backend development, cloud-native architectures, and technical leadership roles. Expert-level proficiency in Python, including extensive experience with Django and Flask frameworks. Deep expertise in Google Cloud Platform (GCP) services, including BigQuery, PostgreSQL, Airflow, Dataflow, and Pub/Sub. Proven track record in architecting, designing, and maintaining scalable, high-performance data pipelines and distributed systems. Extensive hands-on experience with LLM integration (e.g., OpenAI GPT-4, Vertex AI Gemini) and leveraging AI coding tools (e.g., GitHub Copilot, Cursor, etc.) for enhanced productivity. Demonstrated ability to implement and optimize complex workflow automation. Solid understanding of relational databases and SQL, with advanced proficiency in PostgreSQL. Strong experience with version control systems (Git) and designing/implementing robust CI/CD pipelines (GitHub Actions, etc.). Deep understanding of microservices architecture, serverless applications, and API design principles. Expertise in containerization technologies (Docker, Kubernetes). Understanding of FHIR (Fast Healthcare Interoperability Resources) standards for healthcare data exchange. Proven experience with Cloud Security best practices and implementation. Demonstrable experience in infrastructure management, resource monitoring, and cloud cost optimization. A track record of designing and building systems for exceptional scalability and high availability. Strong understanding of core software engineering principles, design patterns, and architectural best practices. Exceptional problem-solving, analytical, and critical thinking skills. Outstanding communication, interpersonal, and leadership skills, with a proven ability to influence and guide technical teams. A "Get Things Done" attitude, high energy, and a passion for continuous learning and innovation. Bonus Points (Nice to Have): Experience with Infrastructure as Code (e.g., Terraform). Experience with other major cloud platforms (e.g., AWS Lambda, S3, RDS). Experience with streaming technologies like Kafka. Familiarity with visualization and analytics tools (Metabase, Apache Superset). Contributions to open-source projects or technical communities.

Job description Job Title: Sales Development Representative – Digital Health Solutions Location: Pune Experience: 2–5 years in B2B or B2C SaaS/Healthcare/Tech sales Employment Type: Full-time About the Role: We are seeking a dynamic and results-driven Sales Executive to join our team and play a key role in driving the adoption of our cutting-edge digital health platform. This role requires a motivated individual who understands the value of health analytics, digital transformation in healthcare, and can confidently pitch a tech-enabled wellness solution to a range of clients—from hospitals and clinics to health professionals. Key Responsibilities: 1. Lead Generation & Pipeline Building Identify and qualify potential clients across healthcare institutions, insurance companies, corporates, and health practitioners. Use channels like cold outreach, LinkedIn, email marketing, networking events, and inbound lead handling to build a strong prospect pipeline. 2. Product Pitching & Client Engagement Clearly communicate the product’s unique value proposition in simplifying health data interpretation and enhancing preventative care. Tailor pitches to different client segments, highlighting relevant use cases such as health assessments, corporate wellness, or diagnostic enhancements. 3. Relationship Management Build and nurture long-term client relationships by understanding their challenges and aligning product features to meet those needs. Serve as a trusted point of contact post-sale to ensure retention and growth. 4. Sales Strategy & Closure Conduct virtual and in-person demos and presentations to showcase the platform's features and analytics-driven health insights. Collaborate with leadership to refine pricing and negotiation strategies, aiming to close deals and meet monthly and quarterly targets. 5. Market Intelligence & Feedback Stay updated on healthcare industry trends, digital health competitors, and new opportunities. Actively gather feedback from prospects and clients to inform product and marketing teams about market needs and gaps. 6. Cross-functional Collaboration Work closely with product, marketing, and technical delivery teams to ensure smooth onboarding and client satisfaction. Translate client needs into actionable insights for internal teams. Qualifications: 2+ years of experience in B2B tech sales, preferably in health tech, SaaS, or wellness-related domains. Proven ability to generate leads and close sales independently. Strong communication, presentation, and interpersonal skills. Comfort with using CRM tools and sales reporting software. Ability to understand and explain technical products in simple terms. Passion for health, wellness, and technology-driven solutions. Nice to Have: Experience selling to healthcare providers, insurers, or wellness consultants. Background or strong interest in healthcare, diagnostics, or data analytics.