Support Consultant

Skills & Requirements

• Strong background in Customer Support
• Advanced level of English - must have
• Knowledgeable in SQL (Certification would be a plus) scripts, queries and database structure
• Working experience with XML, HTML, API, Web Services
• Good to have knowledge of integration with SAP/other ERP systems.
• Good to have knowledge of the Procurement (Purchase) and Accounts Payable (Invoice) cycle.
• Cloud software experience
• Excellent verbal and written communication, able to provide technical and not-technical direction to both internal and external customers.
• Ability to work in an environment with anticipated deadlines
• Strong work ethic and ability to self-motivate.
• Energetic, assertive, customer-centric personality.
• Team player with the ability to form strong working relationships with clients and team members.
• Creative problem solving, ability to “Think outside the box”
• Ability to handle multiple issues at once and prioritize that work

• Ability to learn quickly and efficiently new technical products and software tools

Basware values respect, hard work, drive and customer-centricity

We Drive Customer Value

We Take Ownership

We Are Bold

About the company

Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our Accounts Payable (AP) automation and invoicing platform helps companies achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That’s why the world’s most efficient AP departments at 700+ global customers rely on Basware to handle over 170 million invoices per year.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:

We Drive Customer Value , We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.