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Strategy Support - DSMG - Retail MFB

Strategy Support - DSMG - Retail MFB

Tata Capital

2 - 7 years

11 - 15 Lacs

Mumbai

Posted:4 days ago| Platform:

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Skills Required

mis reporting bi sql bi tools stakeholder management risk assessment vetting legal documentation collection management collections strategy recovery arbitration retail legal notices drafting litigation collections legal recovery segmentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Strategy Support - DSMG - Retail MFB - Strategy in Mumbai. The ideal candidate will have 2-7 years of experience.
Roles and Responsibility

Develop and implement bucket-wise collection strategies for post PDM delinquencies.

Monitor and analyze delinquency trends, identifying customer segments and high-risk accounts.

Implement targeted collection actions based on risk segmentation using behavioral and payment history analytics.

Work closely with the collections team, field agents, and legal teams to improve recovery rates and ensure timely resolution.

Track collection efficiency metrics such as CE, Roll Back, Flow Rate, and Recovery Rate for different buckets.

Provide regular MIS reports and insights to senior management on collections performance, highlighting areas for improvement.

Job

MBA/PGDM in Finance, Business, or a related field.

Expertise in bucket-wise collections strategy for post PDM delinquencies (Bucket 1 & above).

Strong analytical skills for portfolio segmentation and risk assessment.

Hands-on experience with digital collection tools such as auto-dialers, AI chatbots, and fintech integrations.

Proficiency in Excel, SQL, and BI tools for MIS reporting and performance tracking.

Knowledge of RBI guidelines and legal recovery processes.

Excellent stakeholder management and communication skills.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3764 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Strategy Support - DSMG - Retail MFB