is an enterprise-grade customer experience platform built to help businesses deliver smarter, faster, and more intuitive support. Powered by AI, deep integrations, and automation, Kapture is trusted by leading brands across BFSI, ecommerce, and enterprise services to manage their customer interactions at scale.

We re a well-funded SaaS company with strong product-market fit, entering a high-growth phase and our sales team is at the centre of this momentum.

About the Role

We re hiring a

Strategic Sales Consultant

to empower our sales organization and bring strategic focus to how we sell, present, and win. This is a high-ownership role that blends storytelling, stakeholder management, and execution. You ll build internal frameworks that help our sales teams succeed while also stepping into client conversations, decoding buyer signals, and supporting enterprise deal cycles.

You will often be in the room with CXOs, Heads of Customer Experience, and Founders

helping navigate complex conversations and making sure our GTM teams are sharp, confident, and value-led.

This is not a back-office enablement role. It s built for someone who wants to be

close to the field

, plugged into the pulse of revenue generation, and ready to move fast as business needs evolve.

Key Responsibilities

Build and manage sales enablement assets: onboarding decks, sales playbooks, pitch material, vertical use-cases, objection handling
Support enterprise sales teams with deal narratives and strategic pitch structuring
Collaborate closely with product and marketing to craft messaging aligned with business value
Drive strategic discussions with sales teams, helping them shape and close key deals
Represent KaptureCX in high-stakes conversations alongside sales leadership
Act as the bridge between sales and cross-functional teams, ensuring alignment and clarity

Who You Are

You are a team-player, and bring
strategic thinking
, and a builder s mindset
Confident in front of customers and CXOs whether on a call or in the boardroom
Quick to grasp enterprise sales motion, and capable of managing the nuances of B2B selling
Comfortable with change, ambiguity, and the realities of a scaling company
A natural communicator with strong presence, persuasion, and people instincts
You thrive when given ownership and love solving unstructured problems
Flexible to travel for key customer meetings, workshops, and sales interventions

Why Join Us

Fast-track path to regional leadership roles in driving revenue
A chance to work directly with the founders, GTM heads, and CX Heads
Competitive comp and a high-impact role at the centre of growth
A transparent, performance-driven culture with zero micromanagement
An exciting product that s solving real problems for India s biggest enterprises

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Strategic Sales Consultant