Store Sales Manager

**Job Title**

Store Manager – High end electronics gadgets store in Khan Market

**Job Overview**

The Store Manager will oversee daily operations, of a leading retail outlet for premium electronics and lifestyle products. This role requires excellent organizational, leadership, and retail skills, as well as working knowledge of retail/imports and effective coordination with suppliers, logistics, and internal teams to ensure smooth store functioning and superior customer experience.

**Key Responsibilities**

- Supervise and manage all store operations, staff, and inventory, ensuring the store runs smoothly and efficiently.

- Develop store strategies aimed at increasing customer base, maximizing store traffic, and optimizing profitability.

- Train, motivate, and mentor staff to deliver excellent customer service; conduct performance appraisals and identify training needs.

- Ensure high standards for store presentation, cleanliness, visual merchandising, and compliance with company policies.

- Monitor inventory levels, coordinate ordering, and ensure availability of all premium products including imported electronics.

- Manage import-related processes including documentation, compliance with regulations, and coordination with international suppliers and logistics providers.

- Liaise with vendors, logistics, and purchasing teams for timely deliveries and accurate paperwork.

- Resolve customer complaints and staff issues in a professional, service-oriented manner.

- Monitor sales trends, customer needs, and market developments to make informed decisions.

- Prepare and analyze sales reports, track key performance indicators, and report to senior management.

**Required Skills & Qualifications**

- Bachelor’s degree (preferred) in Business Administration, Retail Management, or related field.

- Minimum 5-6 years of experience in retail management; prior experience with imported goods is highly desirable.

- Strong organizational and leadership abilities; excellent interpersonal and communication skills.

- Working knowledge of import regulations, documentation, and vendor coordination.

- Proven ability to manage inventory, logistics, and coordinate with internal and external stakeholders.

- Proficient in data analysis, market trends, and use of ERP/excel systems for reporting.

**Preferred Attributes**

- Customer-centric mindset with a passion for luxury products and technology.

- Proactive, problem-solver and team-player with strong negotiation and vendor management skills.

**Location & Environment**

Position based at Khan Market, New Delhi, in a sophisticated and dynamic retail environment catering to premium clientele.

Job Type: Full-time