Store Operations Manager

```html

About the Company

I am looking for an operations lead for our best price stores Punjab. We have multiple stores in Punjab and are looking for candidates who are open for any location in Punjab!! This is an urgent position and immediate joiners will be preferred. FMCG or Retail experience is mandatory! We are an equal opportunity provider and encourage applicants from all genders and ethnicity to apply!

About the Role

PFB Detailed job description:

Responsibilities

• Managing key Member Segments like Resellers, HoReCa & O&I, initiatives within the area for Regular Buying Members, Irregular BM and lapsers.
• Conducting various activities to drive members to store e.g.:
• Bus drive
• Halla bol
• Tele calling
• Various other member engagement activities.
• Ensuring Member base expansion, development and Retention.
• Monitoring critical KPIs – Stock/shelf availability (Top 1000 items) & Vendor service levels.
• Taking Care of Documentation of all the stock receipts.
• Controlling the stock damages, shrinkages & coordinating with vendors for stock returns.
• Driving superior customer service standards, at the checkout with smooth billing and faster check out.
• Proper Freebee management.
• Adhering to pay out process for day to day expenses.
• Ensuring Timely Sales cash & cheque deposits in bank.
• Responsible for documentation of all necessary records for external audits.
• Managing and coordinating the Third party Cash pick Up team.
• Track P & L every month – Focus on initiatives to improve Sales/Margins & Controllable Costs – As per defined Annual Calendar.
• Focus on Improving cost & operational efficacy for the store & to manage quality operations by evaluating current policy & procedures, and finding opportunity to minimize cost (EDLC) concept.
• Generate other income for store (Scrape sale or space selling).
• Analyse Ageing stocks and plan liquidation accordingly.
• Building strong relationship with local and Government Officials.
• Ensuring smooth functioning of all in store facilities and their maintenance such as Electricity, DG Sets, STP, RO plant, Freezers and Chillers.
• Coordinating For all Required Licenses for running the store.
• Ensuring all kinds of Pest management at the store.
• Taking care of all kinds of repairs and maintenance at the store.
• Managing the entire Housekeeping and Loaders schedule, rostering and ensuring timely pay out.
• To Drive Multi-tasking skills. The associate must be able to work in any section within the facility when asked to do so.
• To manage his direct reportees, to delegate and monitor against a pre-determined deadline and/or measure of quality.
• To Demonstrate Highest standards of Integrity & Ethics.
• Training & development of all the associates.

Qualifications

FMCG or Retail experience is mandatory!

Required Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficiency in inventory management.

Preferred Skills

• Experience in a similar role within the retail sector.
• Knowledge of local market dynamics.
• Familiarity with customer service best practices.

Pay range and compensation package

Details to be discussed during the interview.

Equal Opportunity Statement

We are an equal opportunity provider and encourage applicants from all genders and ethnicity to apply!

```