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1.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Receive and engage with the customer to understand the customers requirement Introduce the various product offering to the customers and facilitate customer buying decision Prepare the estimate of the products selected and completing the sales transaction Achieve category wise sales target for the allocated section Assist the customer in a sales return or repair work Adhere to the standard operating procedures in the store Adhere to cost savings practices undertaken in the store Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment Ensure proper and attractive display of the products at the appropriate counter Transfer the stock to the locker at the close of the day Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft Monitor the dead stock and liaison with the store manager to minimize the same Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
Posted 1 month ago
6.0 - 10.0 years
6 - 8 Lacs
Kolkata
Work from Office
Role & responsibilities Manage store operations, ensuring high service standards and sales performance. Drive sales targets through effective team management and customer engagement. Optimize inventory levels and stock replenishment to avoid shortages. Train and motivate store staff on sales techniques and product knowledge. Coordinate visual merchandising and in-store promotional activities Qualifications & Skills: Bachelors in Business, Retail Management, or related field. 6-10 years of experience in luxury retail sales or operations. Strongleadership, customer service, and analytical skills. Experience in CRM and retail sales analytics
Posted 1 month ago
2.0 - 4.0 years
1 - 2 Lacs
Udaipur, Nathdwara
Work from Office
Assist in preparing ingredients (cutting, peeling, chopping, marinating, etc.) Support the head chef in cooking and plating food Required Candidate profile Maintain cleanliness and organization of kitchen and workstations Wash utensils, kitchen equipment, and ensure hygiene standards are met Receive and store kitchen supplies and inventory
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
1.Oversee day-to-day operations to ensure smooth and efficient store functioning. 2.Ensure the store is clean, well-stocked, and visually appealing. 3.Monitor all safety, hygiene, and food handling practices.
Posted 1 month ago
2.0 - 7.0 years
1 - 2 Lacs
Kolkata
Work from Office
We are India's largest Picture Framing company with World-class Picture Framing Machines, Raw Materials & Technology. Over 20 years of Expertise in the Picture Framing Industry. State of Art facility to produce International Standard Photo Frames, & Frames Art & Mirror Frames using World-class machines mostly from Europe & USA. Expertise goes beyond frame manufacturing to Training of Framing & upkeep of framed art for Museums & Institutions. Over 20 renowned Global Partners represented in India exclusively for their Machines & Consumables. Having branches in Kolkata, Mumbai, New Delhi, Hyderabad. Job Overview: We are seeking dynamic and motivated Warehouse In-charge to join our team. This is an excellent opportunity for freshers or early-career professionals to grow within a thriving organization. Key Responsibilities: Supervision of Inward/outward material Warehouse Operations Management Inventory Control Staff Management Logistics Coordination Safety and Compliance Reporting and Documentation Required Skills & Qualifications: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum of 3 years of experience in warehouse management or a similar role. Strong understanding of warehouse operations and inventory management. Excellent leadership and team management skills. Proficiency in warehouse management software and tools. Good communication and interpersonal skills. Job Type: Full-time (Work from office)
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
Role & Responsibilities: Drive in-store and online sales. Assist customers with styling and product selection. Manage inventory and maintain store aesthetics. Build and maintain client relationships. Meet sales targets and support promotional activities. Preferred Candidate Profile: Experience in fashion retail or luxury sales preferred. Strong communication and customer service skills. Passion for fashion and styling. Self-motivated with a sales-driven mindset. Perks & Benefits: Training and growth opportunities in luxury fashion.
Posted 1 month ago
8.0 - 13.0 years
10 - 12 Lacs
Chennai
Work from Office
Key responsibilities: Maintaining the raw material inventory level and ensuring availability of the same for smooth flow of production without line stoppage Managing material movement and stores as per FIFO rule. Maintaining the store issues and receipts. Monitoring GRN process and ensuring QC inspection for incoming materials. Monitoring Deliver Challan, Outward and Inward of goods in SAP Ensuring of warranty claim material reaches the vendor with proper documentation by raising proper debit note Preferred Profile Graduate, preferably an Engineer having 10+ years of experience in Stores management Should have the experience of managing stores in a reputed Electrical / Mechanical product manufacturing company Cross-functional coordination experience Proficiency in SAP MM
Posted 1 month ago
3.0 - 5.0 years
2 - 5 Lacs
Kadi, Ahmedabad
Work from Office
Receive and inspect raw materials and packing materials as per SOPs. Inventory management of material. Ensure proper storage conditions (temperature, segregation, safety). Maintain inventory using FIFO/FEFO methods. Record entries in ERP/system; generate GRNs and MRNs. Issue materials to production with proper batch/lot traceability. Coordinate with QA/QC for sampling and material release. Prepare and maintain GMP-compliant documentation. Support internal and external audits. Maintain store hygiene, safety, and compliance at all times. Job Location: Kadi, Gujarat ( Bus transportation facility available from Ahmedabad, Kalol & Kadi)
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Mumbai
Work from Office
Company Overview Reliance Retail is India's largest and most profitable retailer, operating more than 15,000 stores across 7,000+ cities. Founded in 2006, the company is committed to revolutionizing retail in India, offering an unmatched shopping experience through a diversified omni-channel presence. With a strong brand portfolio, Reliance Retail serves over 193 million customers and employs more than 10,001 people, catering to various sectors such as Consumer Electronics, Fashion & Lifestyle, Grocery, and more. Headquartered in Mumbai, the company thrives on its advanced supply chain and technology infrastructure. Job Overview We are seeking a Sales Associate to join our dynamic team at Reliance My JIO Stores. This full-time position is open for freshers/experienced and is based in Mumbai, Navi Mumbai, Thane, and Kalamboli. As a Sales Associate, you will be responsible for supporting our sales operations and contributing to a superior shopping experience for our customers. The ideal candidate should have strong communication skills and a passion for customer service. Qualifications and Skills 12th Pass Fresher/Graduate Excellent customer service skills. Strong communication and interpersonal abilities. Ability to work flexible shifts, including evenings and weekends. Well groomed. Reliable & honest. Multi-tasker. Roles and Responsibilities Manage daily store operations effectively. Provide friendly and efficient customer service. Accurately handle POS transactions and cash handling tasks. Order and stock merchandise in alignment with store requirements. Maintaining the guest area. Comply with all company SOPs and policies to maintain standards.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Ernakulam
Work from Office
1. Execution & Coordination 2. Retail & On-Ground Marketing 3. Social Media & Content Coordination 4. Agency Management 5. Local store launches 6. In - Store Operations.
Posted 1 month ago
3.0 - 8.0 years
5 - 6 Lacs
Mumbai
Work from Office
Store Manager-DTC-Ghatkopr-Mumbai Circle: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleStore Manager Sales DesignationStore Manager Job Code FunctionD2C Sub-FunctionSales Location Level/GradeSenior Executive / Executive Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting ToRegional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience4+ years of experience in retail business operations role Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S & M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Vadodara
Work from Office
Role & responsibilities Store activity Preferred candidate profile Minimum graduate with computer proficiency , preferably 1 to 3 years of experience in similar capacity,
Posted 1 month ago
2.0 - 5.0 years
10 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The Supply Chain & Logistics Job Family Group performs supply chain and logistics functions, which may include, but are not limited to, material procurement, production planning, inventory control, outsourcing, vendor selection and distribution Creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers Focuses resources on continuous improvement of the movement of materials through various production processes and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis Promotes alignment by understanding and communicating customer needs and requirements throughout the organization The Buyer Job Family is responsible for the organization's buying and merchandising strategies Accurately forecasts trends and monitors performance to establish overall product assortment strategy Plans the inventory levels for season, department, or class of merchandise Decides how much money should be spent, how many lines should be bought, and in what quantities Deals with supplier problems as they arise May negotiate very large contracts or manage the relationship of large vendors to ensure vendor compliance with guidelines May partner with the planning group to create monthly (or periodic) sales goals Job duties encompass a wide range of tasks, processes, or systems OR are focused on a specific area; job requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks Ability to provide solutions to problems that are non-standard Manages own workload, with periodic supervision
Posted 1 month ago
9.0 - 12.0 years
11 - 14 Lacs
Mumbai
Work from Office
Dear Candidate, Greetings from D'Decor Exports Pvt. Ltd. ! We are having an opening for a Retail Store Manager at our Flagship Store based at Bandra West. Please refer to the Job description below. Designation: Retail Store Manager Location: Bandra West Role & responsibilities Drive sales for the store through efficient store operations, customer service delivery and adherence to company norms. Planning and managing the store visual & merchandise displays, implementation of the sales development & promotional activities as per the plan. Monitor all point of sales activities in the store including sales transactions, tracking payments, maintaining inventory updates(stock taking), handling returns and refunds, gathering consumer data for feedback. Keep key customers and influencers informed of all new collections in store Assisted by the HO marketing team, identify new channels for sales- institutional, hospitality, etc. Unrestricted by geography- will be encouraged to develop customer base. Networking, Developing and expanding database of Architects, Interior Decorators and Builders. Shall be responsible to generate Revenue through Project Sales. Suggest and Drive the branding activities in the Institutional Sector. Identifies current and future customer requirements by establishing rapport with potential and actual customers and cultivate a long term customer relationship. Analysing and interpreting market, industry and competitor trends to facilitate Marketing and sales planning. Preferred candidate profile Candidates with Furnishing/Furniture sales experience will be preferred Technical Skills & Knowledge: Customer Focus Tracking Budget Expenses Customer and Client Relationships Market Knowledge Behavioral Skills: Strategic Planning Relationship Building skills Result oriented Management Proficiency Excellent and effective Communication Skills Networking Skill If the above profile interests you, then please share your updated CV in order to proceed further. Thanks & Regards, Roohi Mirza Manager Talent Acquisition D'Decor Exports Pvt. Ltd.
Posted 1 month ago
7.0 - 8.0 years
10 - 14 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
- We are looking for an experienced and motivated Central Ops Manager to oversee the end-to-end operations of a Quick Commerce project across multiple cities. - The ideal candidate will coordinate with internal and external stakeholders, manage store launches, and drive operational excellence by leading teams, streamlining processes, and ensuring timely order fulfillment. Roles and Responsibility : - Multi-City Operations Management - Oversee and manage operations across multiple cities, ensuring streamlined processes and adherence to project timelines. - Coordinate with internal and external stakeholders to ensure project deliverables, including store launches, are completed on schedule. - Team Leadership, Management & Training: Recruit, train, and manage a team of pickers, and packers,. - Set clear goals and expectations and monitor team performance through KPIs. - Motivate and engage the team to maintain high productivity and ensure smooth daily operations. - Handle shift planning and rostering and ensure adequate workforce allocation during peak and non-peak hours. - Ensuring training of pharmacists/pickers, packers. Order Fulfillment & Store Operations:. - Oversee the end-to-end order fulfillment process to meet delivery timelines (10- 30 minutes window). - Ensure orders are picked, packed, and dispatched accurately and efficiently. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Posted 1 month ago
4.0 - 9.0 years
3 - 5 Lacs
Faridabad, Gurugram
Work from Office
Lenskart Store Manager Walk-in Hiring Drive Store Manager-40 vacancy Walkin Interview Dates: 27th, 28th, 29th & 30th May Time: 10 AM - 5 PM Location of Interview - Lenskart Store, Dwarka Mor Job Location- Faridabad, Gurgaon Salary Slab- Store Manager - upto-45k gross (Depends upon last Salary) Contact Person- Amit HR- 7838064750
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Bhiwandi
Work from Office
Hiring of Store In charge/ Warehouse In charge (3-5 yrs exp.) at Bhiwandi, Maharashtra Package: 25-35K Experience: 3-5 yrs Location:Bhiwandi, Maharashtra Industry:Footwear Manufacturing Gender:Male Regards Varun-9718983381 varun.osg777@gmail.com Required Candidate profile Job Responsibilities • The Store In charge Will Be Responsible For Managing The Inward And Outward Movement Of Raw Materials Required For Manufacturing Women’s Footwear.
Posted 1 month ago
1.0 - 3.0 years
5 - 6 Lacs
Pune
Work from Office
Store Manager-DP road-Pune zone: JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleStore Manager Sales DesignationStore Manager Job Code FunctionD2C Sub-FunctionSales Location Level/GradeSenior Executive / Executive Position Description The purpose of this role is to manage the Airtel store and ensure successful running of its operations. Additionally, the role requires maintaining compliance with agreed guidelines in order to deliver best in class experience and managing store revenue & cost targets. Organizational Relationship Reporting ToRegional Head (~ Zonal Own Retail Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Store Operations: Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines / standards. Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. Implement security measures and loss prevention strategies to safeguard inventory and assets. Accountable for clearing store for formal launches across dimensions and during refit & conversion. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. People Management Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience4+ years of experience in retail business operations role Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners Skills and Competencies Technical Competencies Proficiency in retail operations and S & M techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Process Orientation Influencing Personality Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Posted 1 month ago
5.0 - 10.0 years
12 - 18 Lacs
Mumbai
Work from Office
Area Manager-DTC-Mumbai circle: JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleArea Sales Manager D2C DesignationArea Sales Manager Job Code FunctionD2C Sub-FunctionOperations Location Level/GradeManager Position Description The purpose of this role is to spearhead delivery of all lines of businesses in the assigned geography (smaller circles) to maximise extraction while providing quality service to customers. The role is also responsible to lead both retail teams (mostly Postpaid) & Broadband teams with the aim to increase engagement within residential societies (RWAs) as the preferred service provider and additionally ensuring successful in-store operations. Organizational Relationship Reporting ToCircle Retail Head / D2C Head Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly5 to 10- Indirectly- Key Responsibilities & Accountabilities Business Strategy & Planning: Execute strategic plans for the D2C business in the assigned geography, aligning with overall organizational goals and market dynamics. Drive revenue growth by implementing effective distribution strategies to build channel productivity ensuring maximum market coverage & visibility for companys D2C products. Manage budgets for the business, ensuring efficient resource allocation and adherence to financial targets. Sales Management: Optimize the sales and distribution network to enhance market penetration and ensure a robust channel presence. Manage the D2C product portfolio, including pricing strategies, packaging, and feature enhancements. Identify and mitigate risks associated with market dynamics, regulatory changes, and operational challenges, ensuring business continuity. Store Operations: Manage store profitability through delivery of agreed revenue/cost plan and ensure deployment of programs across all stores. Implement processes to enhance the overall customer experience, focusing on service quality, customer satisfaction, and issue resolution. Conduct thorough store/zone level analysis to identify trends, customer preferences, and competitive landscape, providing insights for informed decision-making. Stakeholder Management: Form partnerships and alliances with residential societies (RWAs) to advance the D2C business and drive Airtel as the preferred service provider. Adopt industry best practices to enhance the efficiency and competitiveness of services. Work on potential conflicts or challenges in the stakeholder ecosystem and work towards timely resolution. People Management Review and monitor performance of Territory Managers and Store Managers on an ongoing basis and provide requisite developmental support / inputs. Develop the team and update their knowledge base to cater to the organizational need. Anchor trainings as required for team member development. Chart out a clear talent development plan and identifies and grooms team members for higher responsibilities. Own and manage strong people connects at all levels across the organization. Collaborate with zonal/circle teams and central functions such as marketing, finance & HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationGraduate (Full time), Masters degree in business administration from Tier 1/2 Business School Total Experience6-8 years of work experience in Sales or Marketing or Service in a leadership role from Media / Consumer Electronic / Telco or related industry Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalTerritory Managers / Store Managers / Cross functional teams ExternalLocal Cable Operators Skills and Competencies Technical Competencies Proficiency in sales and marketing techniques Knowledge of building retail channels and service operations Leadership and Behavioural CompetenciesProblem Solving Analytical Skills Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Multi-tasking Enterprising Customer Obsession Positive Drive and Energy
Posted 1 month ago
5.0 - 6.0 years
4 - 5 Lacs
Zirakpur
Work from Office
Designation : Assistant Store Manager Location : Zirakpur JD : Responsible to manage end to end Store Operations Accountable to achieve Store Targets Achieve customer satisfaction standards by maximising customer's experience. Manage all phases of store operations to ensure maximum sales and profitability. Mentor & manage store staff Ensure visual displays of the products as per VM guidelines Coordinate with different departments for operations effectiveness. Providing a clean, fun and safe environment for the employees and customers. Ensure optimum stock levels within the store, product assortment & replenishment inclusive of ordering, receiving, price changes; handling damaged products & returns. Facilitate staff learning and development. Prepare daily, weekly, monthly sales reports Maintain customer data, cash handling and stock management Handle and resolve staff grievances. This role will be for Footwear Brand - Apply now
Posted 1 month ago
7.0 - 12.0 years
7 - 9 Lacs
Bengaluru
Work from Office
STORE MANAGER - EXCELLENT CUSTOMER SERVICE - STORE SALES TARGETS - STORE OPERATIONS, SOP'S FOLLOWED - POS , INVENTORY SOFTWARE , MS EXCEL - IN HOUSE VM AND PROMOTIONS - FINANCIALS & INVENTORY - STAFF TRAINING - EXCELELNT LEADERSHIP
Posted 1 month ago
4.0 - 9.0 years
9 - 17 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Key Deliverables Retail Store Operations: Strategic Store Rollouts- Ensuring all store deployment processes are completed in time for launch of stores (staffing/ inventory/ IT ) Store Operations/ Compliance/ Profitability: Ensure & Own compliance with all defined SOPs •Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support (e.g. service processes, activations processes, ops, updates etc) •Understand and analyze store/ zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc. •Monitor all competitor activities and share recommendations for response •Ensure escalations are handled within the stated TAT •Is responsible to drive and achieve stores profitability through delivery of agreed revenue & cost plan To ensure deployment of agreed programs across all store Broadband Operations: • Enhance acquisition quality Drive growth in contribution from higher rental plans • Mark territories for TSMs and drive productivity growth. • Increase the Tag utilization in Low Utilized NEs and buildings. • Working closely with Channel Partners and TSMs to support closure of leads • Drive engagement with residential societies (RWAs) to make Airtel the preferred service provider Customer Service: Provide best in class services to customers while keeping Detractor Index in check. • Ensure total compliance of CE guidelines & processes • Ensure Circle support to manage exceptional escalations, if required People development & Team management: • Ensure seamless supply of quality manpower at the stores & field • Control TSMs & SM attrition by ensuring constant training programs, improving quality of recruitment, driving Rewards and Recognition and ensuring proper on boarding process.
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Chennai
Work from Office
Create, formulate & establish min quantities of stock levels for each outlet under this category Top-line & profitability by ensuring stock availability of raw materials & traded items Procurement & merchandising, Supply Management, Inventory Control
Posted 1 month ago
4.0 - 9.0 years
3 - 4 Lacs
Jamnagar
Work from Office
JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Ongole, Visakhapatnam, Eluru
Work from Office
To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front. Location : Eluru, Bhimavaram, Anantpura, Guntur, Rajahmundry, Ongole & Visakhapatnam
Posted 1 month ago
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