Role & responsibilities To handle many stores operations & stores. Maintaining staff in the stores To handle many instore operations etc
We are on the hunt for our next Customer Service Champion! At Zomato, as a Customer Delight Associate , you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service. Here, you're not just an Associate; you are on the path to leadership. You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the primary point of contact for our customers to solve their problems via chats, calls and emails. More importantly, you will surface the key problems with other Zomato teams to help in designing better solutions. What do you need to bring to the table’: Zealous Customer Focus: Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy Articulate Communication: Strong communication skills with proficiency in typing and speaking efficiently Analytical Mindset: Handling problems is your forte! You excel at managing the resolution process, ensuring that communication remains clear and concise throughout Problem-solving skills: Solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries Customer Delight Associate — Delhi NCR Relevant Experience: Candidates with up to 3 years of experience in customer service or a similar field are preferred. Shifts: Rotational shifts (Morning, Afternoon, Evening, and Night). Work Mode: Work-from-office role. Be a part of an initiative that will transform hiccups into happiness!
To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front. Location : Eluru, Bhimavaram, Anantpura, Guntur, Rajahmundry, Ongole & Visakhapatnam
To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front.
To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front. Location : Eluru, Bhimavaram, Anantpura, Guntur, Rajahmundry, Ongole & Visakhapatnam
Role & responsibilities Hiring Knowledge of Warehouse Logistics, Inbound & outbound to handle Stakeholder engagement Preferred candidate profile MBA graduate Exp in warhouse knowldge ( both outbound & inbound) experience in working in E-commerce ,FMCG, Or Retail industry.
Role & responsibilities 1. Recruitment & Staffing: Drive end-to-end hiring for warehouse roles by collaborating with manpower vendors for timely fulfilment of staffing needs. 2. Vendor Management: Onboard, evaluate, and manage manpower vendors to ensure service quality and compliance. Track vendor performance and ensure adherence to SLAs and statutory compliance from vendor partners. 3. Workforce Planning: Forecast and plan manpower requirements based on business volumes and peak season demands. Track absenteeism, attrition trends, and proactively backfill positions. 4. Attendance & Leave Management: Manage leave and overtime records, ensuring timely payroll inputs. Address discrepancies and coordinate with payroll teams for resolution. 5. Employee Engagement & Retention: Conduct regular employee connect sessions to boost morale and reduce attrition. Identify attrition causes and initiate retention strategies including recognition, grievance handling, and workplace improvements. 7. Data Management & Reporting: Maintain up-to-date employee records. Generate HR reports on hiring, attrition, attendance, compliance, and other key metrics. Support audits and ensure documentation is always audit-ready. Prepare regular MIS and dashboards for internal review and reporting. Preferred candidate profile MBA graduate 4+ years of HR experience in a warehouse/logistics/FMCG setup. Proficiency in MS Excel. Ability to work in a dynamic, fast-paced environment with flexibility and ownership.
Role & responsibilities : Support the Store Manager in overseeing daily store operations and ensuring excellent customer service. Monitor and report on daily activities, manage staff schedules (rosters), and conduct performance reviews. Maintain appropriate inventory levels and conduct weekly store audits. Ensure store cleanliness, hygiene, and compliance with health and safety standards. Uphold store discipline, punctuality, and adherence to company policies. Address and resolve customer concerns efficiently to minimize store-level complaints. Maintain a clean, organized, and visually appealing store environment. Analyze supply chain performance and contribute to operational improvements. Lead daily team briefings to review challenges and align goals. Having experience in Last mile operations & hiring riders
Role & responsibilities To recruit delivery partners To manage last mile operations To manage grievances of delivery partners To handle strikes To manage ground operations Preferred candidate profile Male candidates
Responsibilities To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front. Only Male Candidates Preferred.
Role & responsibilities 1. Recruitment (Off Roll): Coordinating with vendors to ensure promised lineups at stores as per the SOP and closing open requisitions for the respective stores within 48-72 hours. 2. Attrition & Absenteeism: Controlling attrition and absenteeism by connecting with the employees. 5. Employee Engagement: Organize monthly birthday celebrations at stores. Plan and execute Reward & Recognition (R&R) activities to boost engagement. 6. HR Help Desk: Conduct the monthly HR Help Desk to address and resolve contractual employees' queries. Guide employees on the benefits of PF, ESIC, and LWF, including processes for withdrawing PF and availing ESIC benefits. 7. Data Management: Accurate data management of active and inactive employees. Preference 1. Should be able to communicate in kannada, english and hindi. 2. Should have good knowledge of Excel. 3. Must have prior experience in E-Com industry.
Role & responsibilities : Support the Store Manager in overseeing daily store operations and ensuring excellent customer service. Monitor and report on daily activities, manage staff schedules (rosters), and conduct performance reviews. Maintain appropriate inventory levels and conduct weekly store audits. Ensure store cleanliness, hygiene, and compliance with health and safety standards. Uphold store discipline, punctuality, and adherence to company policies. Address and resolve customer concerns efficiently to minimize store-level complaints. Maintain a clean, organized, and visually appealing store environment. Analyze supply chain performance and contribute to operational improvements. Lead daily team briefings to review challenges and align goals. Having experience in Last mile operations & hiring riders
Roles and Responsibilities Manage daily store operations, including inventory management, stock control, and customer service. Oversee last mile delivery processes to ensure timely and efficient order fulfillment. Develop and implement effective store planning strategies to optimize space utilization and sales performance. Ensure accurate tracking of inventory levels, orders, and deliveries using our proprietary software. Collaborate with cross-functional teams to resolve issues related to supply chain disruptions or product availability.
A Fleet Hiring Manager is responsible for overseeing the recruitment and hiring process for fleet-related positions, such as drivers, fleet managers. Key Responsibilities: Develop and implement recruitment strategies for fleet roles. Create and publish job postings on job boards, social media, and company websites. Source candidates through networking, job fairs, and industry contacts. Conduct interviews to evaluate candidate suitability. Make final hiring decisions and issue job offers. Oversee onboarding processes including paperwork and training. Stay informed about trends and regulations in the fleet industry. Requirements: Skills: Strong communication, interviewing, and decision-making abilities. Knowledge: Familiarity with fleet operations and logistics practices.
To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front. Location : Hyderabad
Were Hiring! | Human Resources Hyderabad Are you an HR professional to grow your career in a fast-paced, high-impact environment? Blinkit is expanding its Human Resources team in Hyderabad, and we’re looking for driven, people-first professionals to join us! Location: Hyderabad Role: Human Resource Business Partner (Executive/Senior Executive) Experience: Minimum 2 Years Joining: Immediate or short notice preferred / local candidates preferred What we're looking for: – Minimum 2 years of relevant HR experience – Strong skills in recruitment, onboarding, or HR operations – Excellent communication and interpersonal abilities – Startup or fast-paced work experience is a plus!
Role & responsibilities : Act as a bridge between ground-level workforce, senior HR, operations teams, and relevant stakeholders to ensure effective communication and alignment. Prepare and maintain daily HR reports, while implementing strategies to control and reduce attrition rates. Ensure strict adherence to labor laws and statutory compliance, while proactively addressing absenteeism issues to support smooth operations and workforce stability. Manage end-to-end HR functions, from recruitment and onboarding to exit formalities, ensuring a seamless employee lifecycle experience. Oversee attendance tracking, shift scheduling, and workforce deployment to ensure optimal staffing levels. Handle workforce restructuring, including layoffs when necessary, and support manpower planning based on business requirements. Responsible for addressing employee grievances and ensuring smooth and accurate payroll processing. Preferred candidate profile : Preferred MBA graduates with a minimum of 5-7 years of professional experience in HR, specifically in the warehouse.
Responsibilities To manage express Store operations for Blinkit in the designated region/location. Managing employee schedules (Rosters), conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels, performing Weekly audit at the store. Ensuring the store environment complies with health and safety regulations i.e. maintaining cleanliness and hygiene at store Level. Responsible to uphold the culture and ensure decorum and discipline within the store team i.e. following rosters and punctuality of the employees. Maintaining a clean, organized and aesthetically pleasing store front.
As a Customer Delight Associate , youll be part of a passionate team focused on turning complaints into compliments with speed, heart and thoughtful problem-solving. What will you do? Engage with our customers across chats, emails and calls to resolve their queries Work in rotational shifts, as per the business requirements Work from office for 5 days a week An ideal candidate has : A customer-first mindset and is a natural problem solver 0 to 2 years of experience in customer service or a related field Strong communication skills in written and spoken English Fluency in any regional language is a plus (but not mandatory)
What you need to bring to the table Manage end-to-end warehouse operations, including inbound and outbound processes, inventory management, and warehousing operations Drive initiatives focused on improving efficiency, operational excellence, and customer experience Implement processes and mechanisms to ensure on-time delivery of Hyperpure products, while maintaining cost and quality standards Identify and analyse significant issues and bottlenecks in the order delivery process Responsible to train and drive warehouse team to ensure timely and accurate operations Lead collaborative initiatives with product, operations, and support teams to enhance customer experience Lead logistics processes to ensure timely and loss-free delivery of products