9 Store Operations Jobs
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2.0 - 7.0 years
4 - 6 Lacs
Jammu
Work from Office
Role & responsibilities SCOPE OF WORK The DTC ( Direct-to-Customer) business aims to leverage 50 million homes opportunity in India by providing simplified services and great and consistent customer experience. Catchment Sales Manager in DTC is a frontline sales role responsible for managing a retail outlet as well as driving broadband business in a dedicated catchment with a team size of 7-12 executives through customer service, market activations, network expansion and stakeholder management. EXPECTED DELIVERABLES Manage store operations SOPs, handle customer queries and escalations Drive postpaid business for catchment through walk-in and walkout models Online Lead Management from Integra...
Posted 1 week ago
2.0 - 7.0 years
Tirupati, Hyderabad, Nellore
Work from Office
Role Overview: As a Store Manager for Flipkart Minutes, you will be the P&L owner and operational head of your designated hub/dark store. You will be responsible for end-to-end store managementfrom inventory control and warehousing to last-mile delivery and team leadership. Your primary mission is to balance speed (High OTIF) with efficiency (Lowest Cost Operations) while ensuring a localized, customer-centric approach. Role & responsibilities: Manage store operations with a focus on lowest-cost delivery models. Drive process optimization and operational efficiency. Develop and strengthen the last-mile delivery network. Build and maintain a strong recruitment pipeline. Lead team development,...
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
1.Ensuring store compliance with health and safety regulations. 2.Undertaking store administration duties such as managing store budgets and updating financial records. 3.Monitoring inventory levels and ordering new item
Posted 1 week ago
2.0 - 7.0 years
Chennai
Work from Office
Role Overview As a Store Manager for Flipkart Minutes , you will be the P&L owner and operational head of your designated hub/dark store. You will be responsible for end-to-end store managementfrom inventory control and warehousing to last-mile delivery and team leadership. Your primary mission is to balance speed (High OTIF) with efficiency (Lowest Cost Operations) while ensuring a localized, customer-centric approach. Role & responsibilities Manage store operations with a focus on lowest-cost delivery models. Drive process optimization and operational efficiency. Develop and strengthen the last-mile delivery network. Build and maintain a strong recruitment pipeline. Lead team development, ...
Posted 1 week ago
2.0 - 4.0 years
Ranchi, Jharkhand, India
On-site
Store Operations & Audit / Compliance: 1. Adherence of Store Operations in line with pre-defined SOPs 2. Ensure that the look and feel of the store is as per guidelines/standards 3. Track efficient Cash handling; prevent shoplifting / ensure safety and security 4. Visual merchandising as per plan / guidelines 5. Inventory and stock management to prevent stock-outs or excess Inventory 6. KPI reporting as per guidelines and on-time Strategic Roll outs: 1. Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) 2.Manage closure of current store during refit & conversion Profitability: 1. To achie...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 15 Lacs
Punjab
Work from Office
Job Title: Store Manager Reliance Smart Bazaar (Punjab) Location: Across Punjab, HP & Jammu Job Type: Full-Time Experience Required: 5-10 years in Retail Store Operations (FMCG/Grocery/Hypermarket preferred) Educational Qualification: Graduate/Postgraduate in Business Administration/Retail Management or any field. Job Summary: Reliance Smart Bazaar is looking for dynamic and customer-centric Store Managers to lead our stores. The Store Manager will be responsible for driving store performance, ensuring operational excellence, managing teams, and enhancing customer experience while adhering to company policies and standards. Key Responsibilities: 1. Store Operations & Sales Performance Manage...
Posted 2 weeks ago
5.0 - 7.0 years
Guwahati, Cuttack, Shillong
Work from Office
Role & responsibilities:- Oversee day-to-day store operations and ensure smooth functioning Drive sales targets, revenue growth, and store profitability. Implement plans to maximize sales while controlling expenses within the budget. Manage and develop the store team through training, coaching, and performance management. Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. Ensure high standards of customer service and handle escalations effectively Maintain inventory control, stock accuracy, and shrinkage control To monitor trade-in products, its inventory management and controlling its logistics and disposal. To oversee the inventory process in...
Posted 2 weeks ago
3.0 - 8.0 years
2 - 7 Lacs
Guwahati, Siliguri, Howrah
Work from Office
Roles and Responsibilities Manage retail operations across multiple stores within a cluster, ensuring seamless execution of business plans. Oversee store setup, including visual merchandising, inventory management, and stock control. Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction. Collaborate with cross-functional teams to resolve operational issues and optimize store performance. Analyze market trends and competitor activity to inform strategic decisions. Desired Candidate Profile 3-8 years of experience in Retail Operations Store Sales Handling . Strong understanding of Cluster Sales principles and practices. Excellent communicati...
Posted 2 weeks ago
2.0 - 7.0 years
5 - 10 Lacs
Chennai, Bengaluru
Work from Office
Were Hiring: Store Director at Lenskart! Lenskart, India’s fastest-growing eyewear brand, is looking for a dynamic Store Director to lead one of our high-performing stores in Delhi/NCR and Uttar Pradesh . If you’re passionate about delivering exceptional customer experiences and driving strong business outcomes, this opportunity is for you! What you’ll lead: Store sales & overall business performance Customer experience with a strong NPS focus Team development & talent management Operational excellence, SOP adherence & inventory control What we’re looking for: 5–8 years of experience in retail/service industry Minimum 2+ years in a leadership role Strong customer-first mindset & people leade...
Posted 3 weeks ago
Exploring Store Operations Jobs in India
The job market for store operations roles in India is vibrant and offers a wide range of opportunities for job seekers. Store operations professionals play a crucial role in ensuring the smooth functioning of retail stores, managing inventory, supervising staff, and delivering excellent customer service.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bangalore
- Kolkata
- Chennai
These major cities are actively hiring for store operations roles, offering a plethora of job opportunities for interested candidates.
Average Salary Range
The average salary range for store operations professionals in India varies based on experience levels. Entry-level store operations executives can expect to earn around INR 3-5 lakhs per annum, while experienced store operations managers can earn upwards of INR 10-15 lakhs per annum.
Career Path
In the field of store operations, a typical career path may include progressing from Store Executive to Store Manager, and eventually to Regional Operations Manager or Head of Store Operations. Continuous learning, skill development, and on-the-job experience are crucial for advancing in this career path.
Related Skills
Alongside store operations expertise, professionals in this field are expected to have strong skills in inventory management, customer service, team leadership, and data analysis. Proficiency in using store management software and good communication skills are also valuable assets.
Interview Questions
- What experience do you have in store operations? (basic)
- How do you ensure efficient inventory management in a retail store? (medium)
- Can you describe a time when you resolved a customer complaint effectively? (medium)
- How do you motivate and manage a team of store associates? (medium)
- What strategies would you implement to improve store profitability? (advanced)
- How do you handle conflicts between team members in a store setting? (medium)
- Have you ever implemented any process improvements in store operations? If so, could you provide an example? (advanced)
- How do you stay updated on the latest trends in retail and store operations? (basic)
- Can you walk us through your approach to creating a store layout for optimal customer flow? (medium)
- What metrics do you track to evaluate the performance of a retail store? (medium)
- How do you handle inventory discrepancies and discrepancies? (medium)
- Have you ever dealt with a difficult customer situation in a store? How did you handle it? (medium)
- What role do you believe technology plays in store operations? (basic)
- How do you prioritize tasks and manage time effectively in a fast-paced retail environment? (medium)
- Can you discuss a successful store operations project you were involved in? (advanced)
- How do you ensure compliance with store policies and procedures among store staff? (medium)
- What strategies would you employ to reduce shrinkage in a retail store? (advanced)
- How do you approach training and development for store associates? (basic)
- How do you handle a situation where a team member is consistently underperforming? (medium)
- How do you ensure a consistent standard of customer service across all store locations? (medium)
- How do you handle unexpected changes in store operations, such as supply chain disruptions or sudden staff shortages? (advanced)
- Can you discuss a time when you successfully implemented cost-saving measures in store operations? (advanced)
- How do you approach setting and achieving store sales targets? (medium)
- How do you prioritize customer satisfaction while also focusing on operational efficiency in a retail store? (medium)
Closing Remark
As you navigate the job market for store operations roles in India, remember to showcase your expertise, experience, and passion for retail operations. By preparing thoroughly for interviews and demonstrating your skills effectively, you can position yourself as a strong candidate for exciting opportunities in this field. Good luck in your job search!
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