Central Lead Operations Manager

- We are looking for an experienced and motivated Central Ops Manager to oversee the end-to-end operations of a Quick Commerce project across multiple cities. - The ideal candidate will coordinate with internal and external stakeholders, manage store launches, and drive operational excellence by leading teams, streamlining processes, and ensuring timely order fulfillment. Roles and Responsibility : - Multi-City Operations Management - Oversee and manage operations across multiple cities, ensuring streamlined processes and adherence to project timelines. - Coordinate with internal and external stakeholders to ensure project deliverables, including store launches, are completed on schedule. - Team Leadership, Management & Training: Recruit, train, and manage a team of pickers, and packers,. - Set clear goals and expectations and monitor team performance through KPIs. - Motivate and engage the team to maintain high productivity and ensure smooth daily operations. - Handle shift planning and rostering and ensure adequate workforce allocation during peak and non-peak hours. - Ensuring training of pharmacists/pickers, packers. Order Fulfillment & Store Operations:. - Oversee the end-to-end order fulfillment process to meet delivery timelines (10- 30 minutes window). - Ensure orders are picked, packed, and dispatched accurately and efficiently. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad