Central Lead Operations Manager

As a Central Ops Manager for a Quick Commerce project, you will be responsible for overseeing operations across multiple cities. Your main focus will be on coordinating with various stakeholders, managing store launches, and ensuring operational excellence by leading teams and streamlining processes to meet project timelines effectively. Your key responsibilities will include managing multi-city operations, ensuring streamlined processes and timely project deliverables. You will recruit, train, and supervise a team of pickers and packers, setting clear goals, monitoring performance, and ensuring high productivity levels. Additionally, you will oversee order fulfillment processes, track KPIs, identify operational bottlenecks, and implement solutions for improvement. Inventory and stock management will also be a crucial aspect of your role, requiring regular stock audits, coordination with vendors for timely replenishment, and implementing measures to minimize shrinkage. Furthermore, you will be responsible for the smooth onboarding of new stores, coordinating with stakeholders and vendors to ensure timely completion of the process. The ideal candidate for this role is a graduate from reputed colleges with 7-8 years of experience in operations, retail, or warehouse management, preferably in dark stores or quick commerce. You should have proven leadership experience, excellent problem-solving skills, the ability to work under pressure, and strong communication skills. An extroverted personality, openness to fieldwork, and proficiency in Google Sheets/Excel will be advantageous for this position.,