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Store Manager-Punjab and Haryana

3 - 7 years

0 Lacs

sonipat haryana

Posted:3 days ago| Platform: Shine logo

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Skills Required

sales performance customer service staff management inventory control recruitment training team management key performance indicators inventory accuracy merchandising marketing customer satisfaction expense management budgeting financial reporting strategic planning leadership communication interpersonal skills ms office financial analysis data analysis inventory management financial targets sales targets promotional activities retail industry knowledge retail management software sales marketing principles problemsolving meeting sales targets

Work Mode

On-site

Job Type

Full Time

Job Description

As the Store Manager, you will be responsible for overseeing all aspects of the store's operations to ensure optimal performance and customer satisfaction. Your primary duties will include managing sales performance, customer service, staff supervision, inventory control, and financial targets. To excel in this role, you will need to develop and implement effective strategies aimed at maximizing sales and profitability while delivering an exceptional customer experience. Recruiting, training, and supervising a high-performing team will be crucial in fostering a positive work environment and achieving sales targets. Monitoring key performance indicators (KPIs) and analyzing trends will help you identify opportunities for growth and improvement. Maintaining inventory accuracy, overseeing merchandising, and ensuring a visually appealing store appearance will be essential. You will also be responsible for handling customer inquiries, complaints, and escalations professionally to ensure customer satisfaction and retention. Collaborating with upper management to develop and execute strategic plans aligned with company objectives will be a key part of your role. Additionally, managing expenses, budgets, and financial reporting in compliance with company policies will be necessary for success in this position. The ideal candidate for this role will have proven experience as a Store Manager or in a similar retail management role. Strong leadership skills, excellent communication, and interpersonal abilities are essential for effectively interacting with customers, staff, and stakeholders. Proficiency in retail management software, MS Office, and basic financial analysis is required. A sound understanding of sales and marketing principles, along with the ability to analyze data, make informed decisions, and problem-solve effectively, will be beneficial. Flexibility to work varied shifts, including evenings, weekends, and holidays as needed, is also expected. Preferred qualifications include previous experience in the specific industry or product category of the store, familiarity with inventory management systems and procedures, and a proven track record of meeting and exceeding sales targets.,

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E-Commerce, Eyewear

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