Work from Office
Full Time
To ensure implementation of promotional activities and create awareness of the Fabindia brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and Achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries
To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfillment of same Ordering the right product mix to meet customer/ store needs
To ensure superior customer service at all times
Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH
To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximize SPF for the categories
Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas
Fabindia
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